Below are instructions for changing your custom music on hold for your Vonage Business phone service.
First, you’ll need the on hold program provided by OnHold.com. Your custom music on hold will be up & running with your Vonage Business phone service in no time!
Log into your Online Account
Go to PBX Settings
Go to Hold Music
Select “Upload Audio File”
Browse your PC for your custom OnHold.com audio file & upload
Click “Save” to confirm
You’re ready to play your OnHold.com music on hold messages to every caller via your Vonage phone service!
Questions? Call www.OnHold.com at 1-888-321-8477. Ask us about custom auto-attendant greetings, too!
#OnHold #Vonage #MusicOnHold #MessageOnHold #VoIP
What is an auto-attendant afterhours greeting?
An auto-attendant afterhours greeting plays outside of standard business hours, either prior to a voicemail box or may play through once and disconnect the call depending on your phone system configuration and/or preference. An afterhours greeting may also be used for holiday or inclement weather closure.
Whether you have questions about this information or need comprehensive custom audio for your VoIP (Hosted) phone system, visit www.OnHold.com/Voice-Greetings or call 1-888-321-8477!
#OnHold #VoIP #AutoAttendant #Greeting
Custom Cisco Music On Hold and Auto-Attendant Greetings
As with most Voice over Internet Protocol (VoIP) phone systems, Cisco allows for upload of customized music on hold, auto-attendant greetings, and voice prompts. Cisco VoIP phone systems are quite flexible in how and where custom audio is played for your business. Your Unified Communications Manager (Unified CM or CUCM) software makes it easy for your admin to configure and update the audio programs provided by our production studios. As Cisco phone systems & software versions vary, we recommend consulting your phone admin to determine the best configuration for your business. Our technical support team is available to consult with your admin if requested.
Our production team is highly skilled in creating audio optimized for Cisco VoIP phone systems. Whether you need custom music on hold marketing, daytime greetings, afterhours greetings, or more comprehensive IVR/phone tree audio, we are here to help.
Questions? Call the VoIP audio experts at OnHold.com at 1-888-321-8477!
#OnHold #Cisco #VoIP #MusicOnHold #Audio
Easily upload custom music on hold from OnHold.com to your Net2Phone VoIP phone system by following the steps below.
• Save the audio file sent from the OnHold.com production studios to your computer
• Log into your Net2Phone Admin Portal
• Choose the “Settings” icon
• Choose the 2nd option from the submenu named “Music Options”
• Select “Change”
• Browse your computer for the custom music on hold program
• Upload the audio file
You’re ready to play your OnHold.com custom music on hold messages to every caller via your Net2Phone VoIP phone system!
Questions? Call 1-888-321-8477 or visit www.OnHold.com for assistance!
#OnHold #Net2Phone #MusicOnHold #VoIP #VoIPAudio
How to upload custom music on hold for CallHippo VoIP Phone Service
Sign in to your CallHippo account (web.callhippo.com)
If you have not previously enabled music on hold:
Select “NUMBERS” (left side)
Choose “Call Queue”
Click to enable “Call Queue” (the dot/slider will turn green)
If music on hold is enabled:
Select “NUMBERS” (left side)
Choose “Call Queue”
Choose “Wait Music” (the dot/slider will turn green(
Click on “Music”
Locate the custom on hold audio file provided by OnHold.com on your PC
Upload the audio file
Questions? Call www.OnHold.com at 1-888-321-8477!
#OnHold #CallHippo #MusicOnHold #VoIP #Marketing
Let’s face it, there are days when you just don’t have enough hands to do all you need to, including handling phone calls. You realize the importance of phone calls, but you also need to service the people at your desk or station. This is where a Voice over Internet Protocol (VoIP) phone service could really make a difference for your business. VoIP (also called Internet-based or Hosted) phone service easily allows you to configure custom options from auto-attendant greetings to answer a call, queues to hold calls until someone at your business is available to respond to custom music on hold messages engaging callers. Add our custom auto-attendant greetings and music on hold marketing programs & you’ll reinforce awareness of your products & services, increasing revenue for your business.
Whether you have a VoIP phone service or need advice choosing one, we’re here to help. We work with VoIP phone services such as Net2Phone, Weave, Grasshopper, Comcast, Vonage and so many more to create custom auto-attendant greetings, voice prompts & music on hold marketing for all types of businesses. We will help your business improve call flow, allowing you to better serve your prospects & clients.
Reach out to us at www.OnHold.com or 1-888-321-8477 today.
#OnHold #MusicOnHold #AutoAttendant #Net2Phone #Weave #Grasshopper #ComcastBusiness #Vonage #VoIP #VoIPAudio
Momentum Telecom Custom Music On Hold
Be sure to first save the custom audio file we sent to your PC.
To upload custom music on hold to your Momentum Telecom VoIP system, log in to your Momentum portal.
If you’ve not yet activated Group Music On Hold, follow these steps:
Under “Settings”, in the Music On Hold section:
Click the arrow under “View/Edit”
Select the “On” field, then select “Save” to apply changes.
How to Upload OnHold.com Custom Audio to Your Momentum Telecom VoIP Service:
Under “Group”, click the Music On Hold arrow under “View/Edit”
Select the “Custom Hold Music” field
Select “Choose File” & locate/upload the custom audio file from your PC
Select “Save” to apply changes.
The custom audio is now playing to every caller on hold!
OnHold.com | 1-888-321-8477
#OnHold #MomentumTelecom #VoIP #MusicOnHold #Audio
Dialpad Standard VoIP Phone System Custom Music On Hold Marketing
With a little help from OnHold.com, custom music on hold marketing will be playing on your Dialpad Standard phone system in no time!
We have decades of experience producing custom audio marketing optimized for all types of phone system playback. Save the audio program we sent to your computer, then follow the steps below to add custom on hold to your Dialpad Standard phone system:
Your custom music on hold audio will now play to every caller via your Dialpad Standard phone system!
Questions? Call OnHold.com at 1-888-321-8477!
#Dialpad #OnHold #MusicOnHold #Marketing
Add Custom Music On Hold to Your First Communications (FirstComm) VoIP Phone Service
Below are step-by-step instructions for loading an OnHold.com custom audio program to your FirstComm VoIP phone system. You'll need to first save the audio file we sent to you. We recommend saving it to your computer in an easy to locate folder or on your desktop.
* Log into your Comm Portal, also called the Administrator Portal (you'll need Admin access).
* On the left side of the panel, you'll see "Music On Hold" - click on this link.
* Click on the "Resources" tab then scroll to the bottom of the page.
* Enter an ID for your on hold program in the "ID text" box - note: this ID must be between 10 and 99.
* Enter a description for the recording in the "Description" text box (we recommend naming it similarly to how the file we sent to your is named).
* Click on "Browse" and select the OnHold.com music on hold program you wish to upload.
* Click "Add".
Questions? Give us a call at 1-888-321-8477
OnHold.com | 1-888-321-8477
#OnHold #FirstComm #VoIP #MusicOnHold #CustomAudio
Improve your connection with your callers on your Mitel MiCloud Connect phone system with OnHold.com!Read Now
Improve your connection with your callers on your Mitel MiCloud Connect phone system with OnHold.com!
Note: you must be a Decision Maker or Phone Manager to upload your OnHold.com custom marketing on hold audio for your Mitel MiCloud Connect phone system.
To add the OnHold.com message on hold audio file to use as an on hold music resource:
Log in to the “MiCloud Connect” Portal
On the “Phone System” menu, click “On Hold Music”
Under “Manage Files”, click “Add Music” in the toolbar
The “Upload On Hold Music” dialog box will display
Next to “File to Upload”, click “Browse”
Navigate to your computer & select the OnHold.com custom music on hold audio file to upload, and then click “Open”
In the “Description” field, enter a short description of the on hold music audio
Click “OK” to add the on hold music resource
Questions? Call 1-888-321-8477 or visit OnHold.com.
#OnHold #Mitel #MusicOnHold #MiConnect #MessageOnHold #VoIPAudio #MarketingOnHold #AudioforVoIP
Log in to https://my.jive.com/pbx (You must have admin or super admin permissions.)
To Upload Your OnHold.com Custom Music On Hold Message:
Click “Hold Music” in the left sidebar
Click “Uploaded Music” to add files to your library
Click the upload arrow and then select your OnHold.com audio file from your computer
Drag and drop the newly uploaded file into a playlist of your choice
To Create a Playlist:
Log in at https://my.jive.com/pbx if you haven’t already. (You must have admin or super admin permissions.)
Click “Hold Music” in the left sidebar and then click +.
Enter a name for your playlist (we recommend on hold audio or similar)
Click the check mark and then click the newly added playlist to edit its tracks.
Add Music to a Playlist: Drag and drop the music file from your library to the playlist.
You’re ready to play your OnHold.com custom music on hold to every caller via your GoToConnect, Powered by Jive, Voice Over IP Phone Service!
Questions? Call OnHold.com at 1-888-321-8477 or visit OnHold.com/Jive!
Instructions accurate as of 9/2021
#OnHold #Jive #MusicOnHold #Marketing #GoToConnect #VoIPAudio
To start, you’ll need the audio file provided by OnHold.com.
Add your OnHold.com custom auto-attendant greeting to your Nextiva Connect service by following these instructions:
You’re ready to play your customized auto-attendant greeting to every caller via your Nextiva Connect service!
Questions? Give OnHold.com a call at 1-888-321-8477!
Don’t forget – OnHold.com offers fully customized music on hold marketing production!
Instructions accurate as of 1/2020. As phone service plans can vary, be sure to confirm information with your phone service provider.
#OnHold #Nextiva #AutoAttendant #Greeting #Connect
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