When you call a jewelry store and are put on hold, you may hear a message or music playing while you wait for someone to assist you. This message is called an on hold message, and it serves a variety of purposes for jewelers.
Jeweler on hold messages provide customers with information about the store and its products. Jewelers use this time to highlight their most popular products, special offers, and any current promotions. This helps to keep customers engaged and interested in the store.
On hold messaging helps reassure jewelry customers that they are important, and that someone will be with them shortly. This is particularly important in the jewelry industry, where customers may be calling with questions about expensive pieces or seeking advice on selecting the perfect piece for a special occasion.
Jewelry store music on hold messages are also used to promote the store's customer service philosophy. By highlighting the store's commitment to providing excellent service and ensuring customer satisfaction, customers are reassured they are in good hands and that the store values their business.
Additionally, jewelry on hold messages can be used to provide helpful tips and advice for customers. For example, a jewelry store might provide advice on how to care for jewelry, how to select the right size or style of jewelry, or how to determine the value of a piece of jewelry.
Jeweler on hold messages are a powerful tool for jewelry stores to engage and inform their customers while they wait on hold. By using on hold messages effectively, jewelry stores improve customer satisfaction, promote their products and services, and reinforce their commitment to providing excellent customer service.
www.OnHold.com/Jeweler or 1-888-321-8477
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Still thinking of the right Valentine’s gift for that special someone? While not competing with Christmas or Black Friday, Valentine’s Day is one of the busiest shopping seasons of the year. The National Retail Federation’s annual 2022 Valentine’s Day spending survey found that the average person expected to spend $175 for Valentine’s Day spending in 2022. Here are the go-to gifts they had in mind. Candy still tops the list, with fifty-six percent of respondents saying that candy was still dandy, and those heart shaped boxes still top the list. Forty percent of respondents still expected to buy a greeting card. Flowers still appeal to most people as the perfect gift for that special someone, with thirty-seven percent planning to bring home a bouquet. A romantic night out still makes the list, as people are still enjoying their post-pandemic freedom. Thirty-one percent planned a night out on the town. Where do the most dollars go? Total Valentine spending on one category in 2022 was estimated to be about $6 billion – if you guessed it was for jewelry, you’re right!
Show your callers some love this Valentine’s Day with a custom music on hold program from OnHold.com.
www.OnHold.com | 1-888-321-8477
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As a jeweler, your customers expect exceptional customer service, especially when it comes to finding the perfect piece of jewelry. One effective way to enhance the customer experience is by using music on hold. By incorporating music on hold, jewelers can provide customers with a more professional, enjoyable, and memorable experience.
Professional Image: Music on hold can help to create a professional image for your jewelry store. By playing music on hold, you demonstrate to your customers that you are a professional jeweler who takes their time and needs seriously. This can help to build trust and confidence in your business and increase the chances of closing a sale.
Improved Wait Time: When a customer calls and is placed on hold, they may become annoyed or impatient if they have to wait too long. By playing music on hold, you can help to calm and distract your customers, making the wait time seem shorter.
Promoting Products and Services: Music on hold marketing is also a great opportunity for you to promote your products and services. By playing messages about your latest jewelry collections, promotions, and special offers, you can increase customer awareness and interest in your products and services.
Brand Awareness: Music on hold messages can also be used to reinforce your brand image and increase brand awareness. By playing branded on hold messages, you can differentiate your business from your competitors and create a strong, recognizable brand identity.
By creating a professional image, improving hold time, promoting products and services, and reinforcing brand image, jeweler music on hold can help your jewelry business grow and succeed. If you're looking for an effective way to enhance the customer experience and improve the overall image of your jewelry store, you need music on hold from OnHold.com.
Visit www.OnHold.com/Jeweler or call 1-888-321-8477 for a free jeweler music on hold demo!
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Mom and Pop businesses have long been the catalysts for growth in our country. They are the mainstays, working hard to keep their doors open, employing local talent, advocating for their community. Sure, you might save a few dollars shopping at the big box stores but when you shop at a small business, you strengthen your community.
We are proud to consider numerous mom & pop businesses part of our on hold family. Whether you’re a florist on Main Street, a jeweler on Elm Street, a restaurant on Center Street or beauty salon on Park Street, custom music on hold marketing will enhance your brand, reinforce community connection, and increase revenue.
www.OnHold.com | 1-888-321-8477
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Valentine’s Day is a profitable holiday for many businesses. With creative music on hold messages, you’ll further increase revenue by promoting your specials, add-on products or services. Here are a few ideas:
Beauty Salon and Spa – marketing on hold prompts callers to purchase Valentine gift cards for their loved ones. Encourage callers to schedule additional services such as waxing, manicures, pedicures or indulge in a full day of beauty.
Florists – music on hold grows your business by advertising your ancillary products such as balloons, fruit, candy, and stuffed animals. Tell callers about your Valentine cash & carry bouquets.
Jewelers – on hold marketing gets callers in your door by offering a courtesy jewelry cleaning or insurance evaluation. Let callers know about your special Valentine heart shaped or ruby gift options.
Restaurants – messaging on hold is an ideal way to promote your function room, weekly or daily specials or upcoming events. Use hold time to invite callers to try your “table for two” Valentine’s Day dinner.
Our in-house studios mean consistent, high quality audio with quick turnaround time. It’s not too late to add Valentine’s Day marketing to your custom music on hold marketing! Call 1-888-321-8477 or visit www.OnHold.com to learn more.
www.OnHold.com | 1-888-321-8477
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Spring is a busy time for the retail industry from Mother’s Day, memorial flowers, preparing for graduation and the exciting (and profitable!) wedding season. As phone calls increase, ensure you’re offering callers a pleasant, informative experience while increasing revenue for your retail business.
Florists – use marketing on hold messages to educate callers about no-contact delivery or pickup methods, and to advertise your current special occasion floral bouquets. Custom floral greetings encourage callers to order flowers for their friends or loved ones who may need some cheering up.
Jewelers – use custom auto-attendant greetings to invite customers to schedule a virtual design meeting or provide instructions for curbside pickup. Custom on hold messaging reminds callers about your jewelry repair services, updates customers on your jewelry inspection procedures and promotes your custom design services.
Our OnHold.com team is here to collaborate with you to develop a custom telephone audio program that addresses your business’ changing procedures, reassures your callers you are on top of the latest guidelines and market your products and services. Give us a call at 1-888-321-8477.
OnHold.com | 1-888-321-8477
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