Improve connection with your callers on your Mitel MiCloud Connect phone system.
Note: you must be a Decision Maker or Phone Manager to upload your OnHold.com custom marketing on hold audio for your Mitel MiCloud Connect phone system.
To add the OnHold.com music on hold audio file to use as an on hold music resource:
Log in to your MiCloud Connect Portal (note: you must be a Decision Maker or Phone Manager)
On the Phone System menu, click Hold Music.
Under Manage Files, select Add Music in the toolbar.
The Upload On Hold Music dialog box will display.
Next to File to Upload, click Browse.
Navigate to your computer & select the OnHold.com provided custom music on hold audio file to upload, and then click Open.
In the Description field, enter a short description of the on hold music audio (for example, Summer 2023).
Click OK to add the on hold music resource.
Questions? Call 1-888-321-8477 or visit www.OnHold.com.
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Hold Music Services