 Modifying Your Business During the COVID19 Pandemic Modifying Your Business During the COVID19 Pandemic
Your business is modifying or expanding services during the COVID19 pandemic. What should your custom auto-attendant greeting communicate to your callers? What should you say on hold to support and instruct callers? Consider what signage you have on your front door to inform visitors, clients, or customers about changing policies or procedures. Have you modified your lobby, blocked off entrance or egress through certain areas? Are there markers noting where to wait in your waiting area or loading dock? Should a visitor, vendor or customer wait in their vehicle until they are called? Have you added sanitizing stations? Although there is a great deal to consider in creating a suitable phone experience, we are experts at developing custom telephone audio to educate, comfort, and inform callers for nearly any type of business. Give OnHold.com a call at 1-888-321-8477 to discuss your requirements. Be sure to visit us at www.OnHold.com/Industry-Samples.html to hear custom audio examples. OnHold.com | 1-888-321-8477 #OnHold #MusicOnHold #MessageOnHold #COVID19 #AutoAttendant #Greeting #CustomAudio #ProfessionalAudio
0 Comments
 What’s Playing On Hold at OnHold.com This June? At OnHold.com, we’ve stayed with you for the past few months as we all have risen to the challenges presented by the COVID-19 outbreak. We’re happy to report that many of our clients have taken the time to let us know how much they appreciate our help and continued support. Richard from Rio Grande City Pediatric Dentistry says we provide an excellent product backed by a group of dedicated professionals who will not stop until everything is perfect. Robert Greenstein of Greenstein and Milbauer says he is very pleased, because we worked quickly and did a great job. Bill Sargent at Exteriors USA says he had a perfect experience with a great bunch of knowledgeable individuals to assist with creative voice on hold messages. Periodontist Dr. Juliana Yun reports that our customer service is excellent, and the on hold message is great for her patients as well. Celeste at Utah Valley Oral and Maxillofacial has been a customer for ten years – and she says they are very satisfied with our work and our wonderful customer service. Dr. Dalinda Canela-Pichardo at Canela Dental says that on hold service is a great tool for her practice – and says our service is wonderful, and our customer service is exceptional. Thanks to all of our clients for the five star reviews – you made our day!
OnHold.com | 1-888-321-8477 #MusicOnHold #June #OnHold #Reviews #COVID19 #MessageOnHold  Voice over Internet Protocol (VoIP) Critical Telephone Messaging Voice over Internet Protocol (VoIP) telephone service from companies such as Grasshopper, Phone.com, 8x8, and Jive has become increasingly popular. These services provide benefits such as lower cost, ease of use for remote workers, and expanded features. Many Voice over Internet Protocol (VoIP) phone services allow their client or representative to log into a web portal and upload a message on hold audio program and custom auto-attendant greeting, such as created by OnHold.com. This makes it easy & seamless for companies using VoIP phone services to update their auto-attendant greetings and message on hold with timely, critical messaging.
Not sure what your Voice over Internet Protocol (VoIP) telephone service offers? Give OnHold.com a call at 1-888-321-8477. #MusicOnHold #OnHold #MessageOnHold #TelephoneOnHold #VoIPAudio #Greeting #VoicePrompts #VoIP #VoiceOverInternetProtocol #Grasshopper #8x8 #Jive  Complimentary Coronavirus (COVID-19) Music On Hold Complimentary Coronavirus (COVID-19) Music On Hold
This FREE on hold music and message download is for all businesses, medical offices, nursing homes, assisted living facilities, schools and government agencies that wish to communicate current CDC guidelines to callers on staying safe during the Coronavirus COVID-19 outbreak. Your office can use this audio file to make the lengthier hold times more productive. Visit https://www.onhold.com/corona.html to download the complimentary Coronavirus (COVID-19) music on hold audio file. OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #MusicOnHold #COVID19 #MessageOnHold #MarketingOnHold #Medical #NursingHome #AssistedLiving #School #Government 4/18/2020 HVAC Heating, Ventilation and Air Conditioning Custom Telephone Audio Messaging During the Coronavirus COVID-19 PandemicRead NowHVAC Heating, Ventilation and Air Conditioning Custom Telephone Audio Messaging During the Coronavirus COVID-19 Pandemic
HVAC companies are classified as essential during the Coronavirus COVID-19 pandemic – and for good reason – as members of the HVAC industry, you provide comfort & safety to homes and businesses. Your office is likely experiencing an increase in calls from clients with questions about your services, appointments, and onsite precautions. Keeping those callers on the phone, and informed, is essential. A custom HVAC auto-attendant daytime greeting helps control the call flow by directing callers to the appropriate department. Some business phone systems allow you to program your phone so that, while the greeting is playing, the call forwards to another phone number such as a cell phone, allowing your business more flexibility. An afterhours HVAC greeting offers instructions for emergency requests. Use the time a client is on hold to remind them the importance of proper system maintenance, mention current manufacturer promotions, and offer advice – be customer service minded in your marketing approach. Reassure callers that your HVAC team is following CDC business guidelines to protect them, their home or business and your employees. Explain additional sanitization practices, operational safety gear, personal protection equipment and employee wellness assessments. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/HVAC #OnHold #Coronavirus #HVAC #COVID19 #Heating #Ventilation #Telephone #Audio #CDC #Marketing #AirConditioning 4/17/2020 How to Upload Your Customized Auto-Attendant Greeting for Star2Star Phone Service from OnHold.comRead Now How to Upload Your Customized Auto-Attendant Greeting for Star2Star Phone Service from OnHold.com Do you need to add Coronavirus COVID-19 messages to your Star2Star phone service? Contact OnHold.com at 1-888-321-8477 for assistance.
How to Upload Your Customized Auto-Attendant Greeting for Star2Star Phone Service from OnHold.com You’ll need the audio file provided by OnHold.com. Your customized OnHold.com auto-attendant greeting will be up & running with your Star2Star phone service in no time! Add your OnHold.com customized auto-attendant greeting to your Star2Star phone service by following these instructions:
You’re ready to play your OnHold.com custom auto-attendant greeting to every caller via your Star2Star phone service. Questions? Call OnHold.com at 1-888-321-8477. Don’t forget – OnHold.com offers fully customized music on hold messaging production! #Greeting #Star2Star #AutoAttendant #OnHold #Coronavirus #COVID19 #ProfessionalAudio #Custom #MusicOnHold Instructions accurate as of 1/2019. As phone service plans can vary, be sure to confirm information with your phone service provider.  Critical AVMA Member Music On Hold Messaging from OnHold.com AVMA veterinary clinics are experiencing a surge in phones calls due to the Coronavirus COVID-19 pandemic. It is important to engage with your clients, reassuring them you are taking every precaution to protect them and their pets. Use music on hold messages to urge callers to consider rescheduling if they or a member of their household are ill. Remind callers to order pet medicine and food via your online web portal. Keep callers informed about any changes to your practice hours and procedures such as pet drop off and phone or video consultation. Reassure clients you are following AVMA, CDC and WHO directives for cleaning and sanitizing your practice, and implementing appropriate protective gear for their pets and for your team.
Visit https://www.onhold.com/avma.html to learn more about the importance of custom music on hold messaging for your veterinary practice and a special AVMA member discount. OnHold.com | 1-888-321-8477 #MusicOnHold #Veterinary #MessageOnHold #Coronavirus #Veterinarian #OnHold #COVID19 #AVMA  Changing Your Ooma Custom Greeting from OnHold.com Do you need to add Coronavirus COVID-19 messages to your Ooma phone service? Contact OnHold.com at 1-888-321-8477 for assistance.
Ooma customers use OnHold.com for their custom telephone marketing. Here are instructions for changing your customized OnHold.com auto-attendant greeting audio for your Ooma phone service. How to Upload Your OnHold.com Customized Auto-Attendant Greeting for Ooma Office Phone Service (with Virtual Receptionist) You’ll need the audio file provided by OnHold.com. Your customized OnHold.com auto-attendant greeting will be up & running with your Ooma phone service in no time! Add your OnHold.com customized auto-attendant greeting to your Ooma Office service by following these instructions:
You’re ready to play your OnHold.com custom auto-attendant greeting to every caller via your Ooma Office phone service. Questions? Call OnHold.com at 1-888-321-8477. Don’t forget – OnHold.com offers fully customized music on hold messaging production. Instructions accurate as of 1/2019. As phone service plans can vary, be sure to confirm information with your phone service provider. #OnHold #Ooma #AutoAttendant #Greeting #CustomAudio #AudioStudio #Coronavirus #COVID19 4/13/2020 Assisted Living, Nursing Home Critical Care Telephone Messaging During the Coronavirus COVID-19 PandemicRead NowAssisted Living, Nursing Home Critical Care Telephone Messaging During the Coronavirus COVID-19 Pandemic
Residents’ families are, understandably, concerned about the rise in Coronavirus COVID-19 cases in assisted living facilities nationwide. Your facility is experiencing a flood of calls with questions about your enhanced care policies and updates on their loved ones. Offer advice for communicating with residents through alternative ways – phone, video, social media or postal mail. A custom telephone audio solution will assist your nursing home staff, offering improved caller support, reassuring callers you are making every effort to prevent COVID-19 from entering your facility. A custom assisted living, nursing home auto-attendant greeting offers guidelines for families and directs callers to the appropriate extension. Encourage callers to utilize email, your website and social media for non-emergency assistance. It is critical for the assisted living industry to provide accurate, supportive information to callers. Use the time a caller is on hold with your assisted living, nursing home to soothe worried callers, educate them about Coronavirus COVID-19 directives and reassure callers you are adhering to the latest National Center for Assisted Living (NCAL), CDC and WHO directives. Provide your callers a reliable, informative, and encouraging telephone experience. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/ElderCare #OnHold #Coronavirus #AssistedLiving #COVID19 #Telephone #Audio #CDC #NursingHome #AMA #CDC #WHO #ElderCare Customized Landscape Audio Marketing During the Coronavirus COVID-19 Outbreak
According to the National Association of Landscape Professionals, the nature of landscape work, which is performed outdoors, individually, or in small teams with little public contact poses a lower risk of spreading COVID-19. According to OSHA classifications, the landscape industry falls in the “lower risk” category of exposure (the lowest level on their occupational classification of risk for COVID-19). It is vital to convey this information to your callers via custom auto-attendant greetings and on hold messaging to reinforce the safety of your landscaping services. As many people are now working from home and have a bit more flexibility in their schedule, many are looking at home improvement projects. Landscape on hold messaging is an opportunity to educate callers about your comprehensive landscape design, masonry, water feature, or exterior lighting services in addition to your gardening and lawncare. A custom auto-attendant will help route calls to the appropriate department, offer current promotions and invite callers to view your website or social media for project ideas. Use the time a caller is on hold to reassure them your landscape business is following all CDC and OSHA guidelines to protect them, their home or business and your employees. Describe additional sanitization practices, operational safety gear, personal protection equipment and employee wellness assessments. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/Landscape #OnHold #Coronavirus #Landscape #COVID19 #Telephone #Audio #CDC #Marketing #OSHA #NALP 4/9/2020 Emergency Telephone Messages for the Healthcare Industry During the Coronavirus COVID-19 PandemicRead NowEmergency Telephone Messages for the Healthcare Industry During the Coronavirus COVID-19 Pandemic
Medical offices are experiencing a surge of phone calls due to Coronavirus COVID-19. Patients are calling with questions and concerns about appointments or symptoms they are experiencing, overwhelming medical office staff. A cohesive custom telephone audio solution will assist medical teams, offering improved patient support. In this evolving time, it is critical for the healthcare industry to provide accurate information to callers. Per American Medical Association (AMA) recommendations: “Utilize a recorded message where possible advising patients how to self-screen and to advise those who have recently traveled to self-quarantine if recommended by the CDC and/or their state or local department of health.” A custom healthcare auto-attendant daytime greeting offers guidelines for patients experiencing a medical issue and directs callers to the appropriate department. An afterhours greeting provides patient instructions for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance. Use the time a caller to your medical office is on hold to calm anxious patients, educate callers about Coronavirus COVID-19 directives and reassure patients that you are adhering to the latest AMA, CDC and WHO directives. Provide your callers a reliable, informative, and reassuring telephone experience. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/Medical OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #Medical #COVID19 #Telephone #Audio #CDC #Marketing #ADA #CDC #WHO  OnHold.com Messaging On Hold OnHold.com Messaging On Hold
During this unprecedented Coronavirus outbreak, OnHold.com is here to support all industries in their efforts to get the word out to their callers about their response to the virus. From medical facilities offering safe options for diagnosis and treatment, to assisted living facilities updating visitation policies, to restaurants adjusting to take out options only, to businesses offering alternative ways to access services and products, and more, OnHold.com is here to provide the on hold support you need to convey these critical messages to your callers. Please let us know how we can help you. OnHold.com | 1-888-321-8477 #MusicOnHold #Medical #MessageOnHold #Coronavirus #OnHold #COVID19  Coping with the “new normal” of social distancing Coping with the “new normal” of social distancing
As we all cope with the new normal of social distancing, many of us may feel isolated. This is an especially difficult time for those dealing with recent grief, people living alone, those with elderly relatives, or people with friends or relatives in care facilities or hospitals with restricted visitation. We’d like to suggest that when you feel the need to reach out and hug someone for comfort – try this instead. Smile at them from an appropriate safe distance or smile at their photo – and give yourself a big hug. It’s a way of feeling connected while distant, and it just might make you feel better sharing that positive energy in another way. At OnHold.com, we’re here during this unprecedented crisis to help you reach out to your callers with updated music and messaging on hold. Stay safe and well! OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #MusicOnHold #COVID19 #MessageOnHold  COVID-19 Public Health Emergency On Hold Messaging Offered for Free by OnHold.com COVID-19 Public Health Emergency On Hold Messaging Offered for Free by OnHold.com
Press Release (ePRNews.com) - MONTVALE, NJ – In an effort to support medical facilities, hospitals, dental practices, schools, restaurants and general businesses, OnHold.com is offering complimentary downloadable music on hold messages. These instructive on hold messages help businesses get the word out regarding guidelines for living and working within the uncertainty and anxiety of the Coronavirus COVID-19 pandemic. The information contained in the on hold messages is disseminated from trustworthy resources such as the Center for Disease Control and Prevention (CDC), World Health Organization (WHO) and Small Business Administration (SBA). “These are extraordinary, uncharted times and we want to do our part to assist in providing accurate, reassuring information to the public” says Justin Ginsberg, President of OnHold.com, a production company that specializes in professionally produced telephone audio on hold and phone messages. “We’re hearing from a number of clients across all sectors that they are experiencing a much higher call volume, with longer hold times” says Ginsberg. “If offering some practical, complimentary on hold messages to any business helps manage some of the anxiety, we’re happy to be of service.” OnHold.com offers the following suggestions for creating a compassionate, enhanced caller experience, particularly during crisis management:
New Jersey audio production company specializing in professionally recorded and produced music-on-hold, auto-attendant, IVR and voicemail messaging for over 10,000 businesses in all industries including dental, veterinary, medical, travel, restaurant and retail. Custom productions include professionally scripted and narrated recordings delivered to client phone systems/call centers. For more information, visit www.onhold.com or contact 1-888-321-8477. OnHold.com | 1-888-321-8477 #OnHold #NewJersey #Medical #Dental #School #Restaurant #MusicOnHold #MessageOnHold #MarketingOnHold #OnHoldMessage #OnHoldMarketing #OnHoldPurpose #ProfessionalAudioStudio #CrisisManagement #Coronavirus #COVID19 #ePRNews #ComplimentaryMusicOnHold 4/2/2020 Legal Customized Audio Messaging and Marketing During the Coronavirus COVID-19 PandemicRead NowYour law firm has likely experienced a surge in phone calls in recent weeks due to the Coronavirus COVID-19 outbreak. Clients are calling your law office for guidance regarding employee furlough, workers’ compensation, advisability of contracts, legal custody assistance, and more. A customized auto-attendant (also called a greeting) and messaging on hold program will reinforce your ability to handle all aspects of your practice during these unprecedented times.
A legal custom auto-attendant program, in addition to offering practice specifics, will direct callers to the appropriate expert. From the beginning of the caller experience, you’ll want to inspire confidence in your practice to support your caller, no matter the circumstances. The time a caller is on hold with your law office is vital in creating an empathetic, supportive, consistent experience. Reassure callers that you’re prepared to advise them in full capacity. Although your team may be working from various home offices, a customized telephone audio messaging experience will emphasize your practice expertise and dependability. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/Legal. OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #Legal #COVID19 #LawOffice #Law #Telephone #Audio #Marketing 3/31/2020 Auto Dealership and Service Center Custom Telephone Audio Messaging and Marketing During the Coronavirus COVID-19 PandemicRead NowAuto Dealership and Service Center Custom Telephone Audio Messaging and Marketing During the Coronavirus COVID-19 Pandemic
As with most industries, auto dealerships are adapting to changing customer needs during the Coronavirus COVID-19 pandemic, resulting in more phone traffic than foot traffic in many cases. What a customer hears when they call your dealership could influence their decision to make a purchase – or not. In these unprecedented times, it’s vital your auto dealership presents a confident, soothing, reliable image via telephone. Auto dealership and service center auto-attendant greetings provide updated information regarding staff availability and hours of operation. A custom automotive on hold program offers information about vehicle delivery and test drive options, free pick-up and delivery for service, where to find you online for virtual test drives, tours of your dealership and service center, and more. Use the time a customer is on hold to reassure them your dealership and service center are following CDC guidelines to protect them and your employees. Explain additional sanitization practices, operational safety gear, personal protection equipment and employee wellness assessments. Create a connection with your caller that keeps you top of mind for new vehicle purchases and automobile repair. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/Automotive OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #Auto #COVID19 #Automobile #Automotive #Telephone #Audio #Dealership #Marketing #AutoService #CDC #ServiceCenter 3/30/2020 An Exponential Increase in Phone Calls Due to Coronavirus COVID-19, according to VerizonRead Now An Exponential Increase in Phone Calls Due to Coronavirus COVID-19, according to Verizon An Exponential Increase in Phone Calls Due to Coronavirus COVID-19, according to Verizon
The number of phone calls have risen exponentially due to the Coronavirus COVID-19 pandemic. Verizon CEO Hans Vestburg told David Faber on CNBC’s “Squawk on the Street” that “We’ve had 800 million calls a day. That’s double the amount of calls you would have on Mother’s Day, which is the busiest [Sunday] of the year,” said Vestburg “And the calls are 33% longer, the duration of them.” (Source: https://www.cnbc.com/2020/03/27/verizon-ceo-amid-covid19-cell-calls-hit-highs-only-seen-at-peak-times.html) When a call is placed to your business, especially during these turbulent times, it’s important that you convey a knowledgeable, reliable and confident phone experience. Our studios will work with you to create a custom on hold messaging solution to support your business. How to Upload Your Custom Music On Hold Messages for Your Verizon One Talk Phone Service You’ll need the music on hold audio file provided by OnHold.com. Your custom music on hold will be up & running with your Verizon One Talk phone service in no time! Log in to your Verizon One Talk “My Business” web portal: From the 'Product Tools' section, click One Talk. From the dropdown, select the appropriate group then click the Features tab. From the 'Business Features' section, select Music On Hold. Click the Feature Settings switch to enable or disable. Select “Upload custom music” Click Upload then select the OnHold.com custom music on hold audio file from your computer Click “Submit” You’re ready to play your custom on hold messaging to every caller via your Verizon One Talk phone service. Need a custom auto-attendant greeting? We can help with that, too. OnHold.com | 1-888-321-8477 #MusicOnHold #OnHold #MessageOnHold #Verizon #OneTalk #Coronavirus #COVID19 Note: Information is current as of January 2020. Please contact your Verizon One Talk agent to ensure this feature is available to you. 3/27/2020 Pest Control Custom Telephone Audio Marketing During the Coronavirus COVID-19 Pandemic OnHold.comRead NowPest Control Custom Telephone Audio Marketing During the Coronavirus COVID-19 Pandemic
According to the National Pest Management Association (NPMA), the pest control industry has been designated essential by most states during the Coronavirus COVID-19 outbreak. While updating your website and social media, don’t forget your auto-attendant, greetings, and on hold messaging. You’re likely experiencing a higher than normal call volume, and keeping those callers on the phone, and informed, is imperative. Be sure to market your vital residential and commercial cleaning, sanitizing and disinfecting services. Educate callers about standard services such as flea, tick, rodent, termite and mosquito control. As many of these services are conducted on the exterior of residential and commercial buildings, there is limited, if any, social interaction required. Use the time a client is on hold to reassure them your pest control business is following CDC business guidelines to protect them, their home or business and your employees. Explain additional sanitization practices, operational safety gear, personal protection equipment and employee wellness assessments. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/Pest-Control OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #PestControl #COVID19 #Pest #NPMA #Telephone #Audio #CDC #Marketing 3/26/2020 Restaurant Telephone Audio Messaging and Marketing During the Coronavirus COVID-19 PandemicRead NowRestaurant Telephone Audio Messaging and Marketing During the Coronavirus COVID-19 Pandemic As many restaurants are unable to offer dine in service due to Coronavirus COVID-19, and people are following CDC recommendations for social distancing, calls are growing exponentially for restaurant takeout, curbside delivery and residential and business delivery. At a time when your restaurant, pizzeria or QSR is seeing a spike in “to go” business, you’re bound to handle more calls, place more calls on hold, and for longer periods of time. This is where custom greetings, voice prompts and on hold messaging will serve dual purposes – to educate callers about your available services and increase profits by marketing your appetizers, sides, desserts, and beer and wine delivery. While this is no doubt a time of adjustment for the restaurant industry, use the increased phone traffic to propel your revenue-boosting add-ons. Also, here are a few Coronavirus COVID-19 tips from US Foods: Make it easy for your customers and new customers to find you and call you. As circumstances are rapidly changing, ensure your information is current and up to date. Promote that you have a dedicated space for curbside pickup, with dedicated times, to limit physical interaction. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/Restaurant. OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #Restaurant #COVID19 #Diner #Cafe #TakeOut #Pizzeria #Telephone #Audio #CDC #USFoods Insurance Audio Messaging and Marketing During the Coronavirus COVID-19 Pandemic
Insurance agencies are responding to a substantial increase in calls with questions about life, health, travel, business interruption, workers’ compensation, event cancellation, or business liability. An overwhelmed insurance agency needs customized auto-attendant greetings, voice prompts and messaging on hold to assist in their approach to phone calls. One example would be to use custom voice prompts that direct callers to specific policy experts – even if this prompt leads them to voicemail, it will allow your team to return calls as time permits, and process calls in an orderly manner. A custom greeting, in addition to providing agency identification, reminds callers to make use of your online resources or to call during less busy hours. While on hold, callers will hear custom messaging about your policies and provisions, and recommendations for policy add-ons or updates. A thoughtful approach to insurance agency telephone audio messaging will assist in creating a telephone experience that eases caller anxiety, provides rapid, pertinent information to clients, and assists the agency in controlling the overall call flow. Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/Insurance. #OnHold #Coronavirus #Insurance #COVID19 #LifeInsurance #HealthInsurance #TravelInsurance #BusinessInsurance #WorkersCompensation #LiabilityInsurance #Telephone #Audio  Essential Message On Hold for Veterinarians The veterinary industry is experiencing a large influx of calls due to questions about Coronavirus COVID-19. As veterinarians, you want to engage with your clients while assuring them you are taking every precaution during the Coronavirus COVID-19 outbreak to protect them and their pets. The time a client spends on hold is crucial for your veterinary practice – both in calming anxious callers and allowing your team the necessary time to handle calls appropriately. Veterinarians are using message on hold to encourage callers to consider rescheduling if they or a member of their household are ill. Remind callers to order their pet food and medicine via your online web portal. Be sure to notify callers about any changes to your practice hours or procedures. Reassure clients that you are following AVMA, CDC and WHO recommendations for cleaning and sanitizing your facility as well as appropriate protective gear for your team members.
Call OnHold.com at 1-888-321-8477 or visit https://www.onhold.com/veterinary.html to learn more about essential veterinary on hold messaging. OnHold.com | 1-888-321-8477 #MusicOnHold #Veterinary #MessageOnHold #Coronavirus #Veterinarian #OnHold #COVID19  Tips for Working from Home Tips for Working from Home from OnHold.com
A number of employers have arranged for employees to work remotely due to the Coronavirus COVID-19 outbreak. Here are a few ideas to make working from home a bit easier. Ensure you have a quiet, comfortable workspace – if you don’t have a white noise machine, there are a number of apps for your phone or tablet. Behave as though you are leaving for work each day – shower, groom, dress for the day, etc. to maintain an “at work” mindset. Be sure anyone in your home is aware of your work hours and respects the time dedicated to your work. Take breaks – this is important for your mind and your body. Get up, walk around, go outside if you’re able, meditate. Participate in occasional outside communication during the workday. This, of course, doesn’t mean be on social media all day but outside interaction is essential for your overall mood. While it can be a bit of an adjustment, working from home helps to protect you, your family, and anyone you may encounter, from potential contact with Coronavirus COVID-19. Take it one hour at a time and remember that this is not a permanent circumstance. OnHold.com | 1-888-321-8477 #Coronavirus #COVID19 #WorkfromHome #RemoteEmployee #OnHold  Critical On Hold Messaging for Medical Practices Critical On Hold Messaging for Medical Practices
Medical practices from pediatricians, to chiropractors, dermatologists and general practitioners are facing an unprecedented number of phone calls due to the Coronavirus COVID-19 outbreak. Typically, callers to doctors’ offices are anxious and looking for reassurance and accurate information, and your practice relies on message on hold to provide reliable, calming messaging to your clients. Remind your aging clients or clients who have underlying chronic medical conditions to take extra precautions during this COVID-19 pandemic. Notify callers about any changes to your practice hours, encourage rescheduling of non-essential appointments. Assure clients that you are following the latest WHO and CDC recommendations for facility cleaning, sanitizing and equipment sterilization. Use time on hold to provide your patients a safe, educational, and calming on hold environment. Call OnHold.com at 1-888-321-8477 or visit https://www.onhold.com/medical.html to learn more about critical medical office on hold messaging. OnHold.com | 1-888-321-8477 #MusicOnHold #Medical #MessageOnHold #Coronavirus #Doctor #OnHold #COVID19 #Physician #Dermatologist #Pediatrician #Chiropractor #GeneralPractitioner  Pet Safety During Coronavirus COVID-19 Outbreak Pet Safety During Coronavirus COVID-19 Outbreak
Here’s an important pet safety tip to share during the Coronavirus COVID-19 outbreak. We have learned that hand sanitizer, while healthy for humans, can be very dangerous for pets. Please be very careful handling your pets after using hand sanitizer, as they may lick their bodies where they have been touched, and the hand sanitizer can make them sick. Veterinarians and other health professionals, please contact OnHold.com for on hold music and messaging to alert your callers as we all work together to bring this virus outbreak under control. OnHold.com | 1-888-321-8477 #OnHold #Coronavirus #MusicOnHold #COVID19 #MessageOnHold #Veterinarian #HandSanitizer  Complimentary Coronavirus COVID-19 Music On Hold OnHold.com https://eprnews.com/public-health-emergency-on-hold-messaging-offered-for-free-to-overwhelmed-businesses-by-onhold-com-447375/
Press Release (ePRNews.com) - MONTVALE, NJ – In an effort to support medical facilities, hospitals, dental practices, schools, restaurants and general businesses, OnHold.com is offering complimentary downloadable music on hold messages. These informative on hold messages help businesses get the word out regarding guidelines for living and working within the uncertainty and anxiety of the Coronavirus COVID-19. The information contained in the on hold messages is disseminated from trustworthy resources such as the Center for Disease Control and Prevention (CDC), World Health Organization (WHO) and Small Business Administration (SBA). “These are extraordinary, uncharted times and we want to do our part to assist in providing accurate, reassuring information to the public” says Justin Ginsberg, President of OnHold.com, a production company that specializes in professionally produced telephone audio on hold and phone messages. “We’re hearing from a number of clients across all sectors that they are experiencing a much higher call volume, with longer hold times” says Ginsberg. “If offering some practical, complimentary on hold messages to any business helps manage some of the anxiety, we’re happy to be of service.” OnHold.com offers the following suggestions for creating a compassionate, enhanced caller experience, particularly during crisis management:
New Jersey audio production company specializing in professionally recorded and produced music-on-hold, auto-attendant, IVR and voicemail messaging for over 10,000 businesses in all industries including dental, veterinary, medical, travel, restaurant and retail. Custom productions include professionally scripted and narrated recordings delivered to client phone systems/call centers. For more information, visit OnHold.com or contact 1-888-321-8477. OnHold.com | 1-888-321-8477 #OnHold #NewJersey #Medical #Dental #School #Restaurant #MusicOnHold #MessageOnHold #MarketingOnHold #OnHoldMessage #OnHoldMarketing #OnHoldPurpose #ProfessionalAudioStudio #CrisisManagement #Coronavirus #COVID19 #ePRNews #ComplimentaryMusicOnHold |