OnHold.com messaging updated seasonally helps us educate pet owners about our lesser known services such as grooming and boarding as well as our in-house pharmacy."

On-hold messaging for your veterinary hospital, clinic and grooming center.

Market pet wellness services including vaccinations as well as regular laboratory work.

Market available emergency pet care services, end of life services and 24-hour availability.

Use your on-hold messaging to market grooming and boarding services.

Tell pet owners about available pet dental care and dental hygiene benefits.

Callers on-hold at your veterinary practice will learn all about your available diagnostic services.

What makes your clinic special? Is it family owned? In-house pharmacy? 

Click this tab for veterinary music on hold messaging audio file samples

Hear sample music on hold messaging files created for some of our many veterinary clients below. To choose your music on hold and voice, click here. Our standard on-hold program for veterinary typically run approximately 6-8-minutes in length comprised of roughly 8-10 marketing messages.

Click this tab for seasonal veterinary on hold marketing calendar example

Winter
Remind callers of the danger in leaving their family pets outside in cold temperatures. Urge callers to use pet-safe ice melt. Instruct callers about your afterhours services. Inform callers about the hazards associated with the holiday season – pets escaping (perfect time to mention microchipping their pet), dangerous plants, unsafe foods.

Spring
Inform callers that, though they may celebrate Easter, chocolate, candy and even lilies can be dangerous for their pets.  Remind callers to be sure their pets are up-to-date on their flea, tick, and worming medications. Inform callers about grooming and shearing services. Remind callers to schedule their pet’s yearly checkup.

Summer
Educate callers about keeping pets safe in the hot months – never leave them in vehicles, keep them well hydrated. Although it may be fun for callers to bring their pups along on a car ride, they should be secured in proper seatbelt harnesses or crates. Inform callers to discuss clipping or shaving dogs with long coats. Take precautions to keep pets away from gardening chemicals.
​
Fall
Remind callers to be sure their pets are up-to-date on their flea, tick, and worming medications. Chocolate, found so plentifully at Halloween, can be toxic for dogs and cats. Pet Halloween costumes are cute but they’ll want to ensure there are no small parts to pose a choking hazard. Although all pet parents do their best to keep their pets safe, if a problem should arise, instruct them to call your office.

​Click this tab for veterinary music on hold messaging information & video presentation

​Music On Hold Messaging for Veterinary Hospitals & Offices
If you work in a veterinary office, clinic, or hospital you know how much phone traffic exists each day. Research indicates that over 70% of callers are placed on hold.  What is your veterinary office doing with this opportunity?  This is where an on hold marketing system makes all the difference, and the right on hold company will drive sales!  A well-crafted on hold program from OnHold.com means your valued staff will spend less time answering the phones, and more time caring for Fido and Fluffy. 

A veterinary music on hold message will increase your business.  People love their pets and want nothing but the best for them.  The on hold message is often the customer’s first impression of your veterinary office, the services that you offer, your technology, and recommended preventative treatments.  If you show your clients they have called a warm, caring environment with a qualified staff, your customers will feel good about trusting you with their four-legged family members.  And, they're likely to tell a friend or two.  Our on hold marketing service (in place in veterinary clinics, hospitals, and grooming centers nationwide) will also prompt callers to inquire about lesser-known services and available products.  

Use hold time to calm anxious callers – whether they’re anxious because they need to bring in a sick pet, are worried about an upcoming procedure or are concerned about finances, veterinary music on hold messaging will ease your callers’ anxieties. Offer client testimonials to build trust with your callers. Mention your client referral program. Promote your rapid diagnostics on the road and in the hospital. Describe your specialties such as internal medicine, therapeutic laser, or toxicology. Tell patients about your doctor(s) background or hobbies. Educate callers about your lesser known services such as boarding or grooming. Offer at-home tips for a healthier pet while promoting the medications or nutritional products you offer. Remind pet owners to keep their pets up-to-date with vaccines. Veterinary music on hold messaging will spread the word.

Turn your on hold button into a practice builder with OnHold.com! Call 888-321-8477 for a complimentary veterinary on hold marketing consultation. Nobody knows on hold like OnHold.com. 

Click this tab for to discuss your veterinary music on hold messaging needs 1-888-321-8477

Let's chat about your veterinary clinic's on hold needs. 1-888-321-8477

Veterinary On hold script interview.
We'll learn about your veterinary practice via an on hold messaging script interview. Then, our scriptwriters will create a customized on hold script just for you. 

Professional on hold voice narration.
Select from available pro voice talent and music tracks that fits your clinic's style.  Play around and have fun. You can always try something fresh next time.

Voice and music on hold studio editing.
Sit tight. Our engineers got this! Our studios, quality control and tech support are all in-house so production happens quickly. We'll make your animal hospital sound awesome.

On hold messages delivered to your phones.
Directly to your clinic's VoIP system or onto our on-hold player. When equipment is needed, we only use custom American made systems that provide the best sounding results.

​Delighted pet owners (and 🐶 too!) 
Measurable results of improved caller satisfaction, reduced hangups, and improved revenues for your clinic. You'll wonder why you didn't call us years ago.