Custom Auto Attendant Greeting, Voice Prompt and Voicemail Production Services
Whether you are a small business in need of daytime and after-hours greetings or a large corporation with numerous extensions, voice prompts and voicemail boxes, our voice studios will assist in providing your callers a world-class experience.
As part of a comprehensive telephone audio marketing program, OnHold.com can produce custom auto-attendant greetings, voice prompts and voicemail for your business phone system. Custom auto-attendant greetings are ideal to notify callers of your current promotions, standard business hours, holiday hours or inclement weather closures, and to provide instructional information for your callers such as department extensions, after hours instructions, directions and more. Along with your custom music on hold message, custom greetings and voice prompts offer a consistent, professional telephone experience for your callers. Enhance your overall business image, and sound more professional, with professionally written and produced greetings.
To find out if your phone system is auto-attendant greeting & voice prompt capable, or for more information, call the audio experts at OnHold.com at 1-888-321-8477.
Auto-Attendant Daytime Greeting – plays during business hours, prior to someone answering the phone. Typically identifies the company name, business hours and provides instructions or marketing promotions.
Auto-Attendant After-hours Greeting – plays outside of business hours, either prior to a voicemail box or may play through once and disconnect the call depending on your phone system configuration and/or preference. In addition, an after-hours greeting may be used for holiday or inclement weather closure.
Music On Hold (also called Message On Hold, Marketing On Hold or MOH) – plays when a call is placed on hold by someone within your business. A custom on hold program includes background music and custom messaging about your business to educate, engage, and market to your callers.
Voice Prompts – These messages typically play after a greeting to prompt callers to make a selection, while guiding them to the appropriate extension or department. For example, “for sales, press 1”, “for accounting, press 2”, etc.
Transfer Message – typically plays when a call is transferred via the phone system, for instance when someone presses 1 for Sales & the call is being routed to your sales department. Most businesses use their on hold messaging for this purpose as well.
Call Queue – some VoIP phone systems allow for a call queue, where the call is routed and held until someone is available to answer the call. If available, the music on hold audio may also be played while a call is held in queue.
As part of a comprehensive telephone audio marketing program, OnHold.com can produce custom auto-attendant greetings, voice prompts and voicemail for your business phone system. Custom auto-attendant greetings are ideal to notify callers of your current promotions, standard business hours, holiday hours or inclement weather closures, and to provide instructional information for your callers such as department extensions, after hours instructions, directions and more. Along with your custom music on hold message, custom greetings and voice prompts offer a consistent, professional telephone experience for your callers. Enhance your overall business image, and sound more professional, with professionally written and produced greetings.
To find out if your phone system is auto-attendant greeting & voice prompt capable, or for more information, call the audio experts at OnHold.com at 1-888-321-8477.
Auto-Attendant Daytime Greeting – plays during business hours, prior to someone answering the phone. Typically identifies the company name, business hours and provides instructions or marketing promotions.
Auto-Attendant After-hours Greeting – plays outside of business hours, either prior to a voicemail box or may play through once and disconnect the call depending on your phone system configuration and/or preference. In addition, an after-hours greeting may be used for holiday or inclement weather closure.
Music On Hold (also called Message On Hold, Marketing On Hold or MOH) – plays when a call is placed on hold by someone within your business. A custom on hold program includes background music and custom messaging about your business to educate, engage, and market to your callers.
Voice Prompts – These messages typically play after a greeting to prompt callers to make a selection, while guiding them to the appropriate extension or department. For example, “for sales, press 1”, “for accounting, press 2”, etc.
Transfer Message – typically plays when a call is transferred via the phone system, for instance when someone presses 1 for Sales & the call is being routed to your sales department. Most businesses use their on hold messaging for this purpose as well.
Call Queue – some VoIP phone systems allow for a call queue, where the call is routed and held until someone is available to answer the call. If available, the music on hold audio may also be played while a call is held in queue.
