In addition to increasing revenue, a marketing plan should involve creating a positive customer experience. In many instances, this begins with a phone call. You’ve given careful regard to your social media, email, and print marketing. What are you doing about the customer experience you provide to callers?
Auto-Attendant Greetings: When a customer, or prospect, calls your business, what do they hear? A custom auto-attendant solution provides instructions for callers, making their call more efficient, saving them time. Offer company identification, instructions, promotional information and more.
Custom Music On Hold Marketing: It is inevitable that you will place callers on hold. Help callers pass the time on hold by keeping them connected with information about your business, products, and services. (This also helps your business increase revenue with little cost or effort.)
An increasing number of businesses have moved to VoIP (voice over Internet protocol) / hosted phone service for enhanced features that are typically more cost-effective than traditional phone systems. Most VoIP phone systems allow custom greetings and music on hold audio to be uploaded to the phone system. Be sure to choose a production studio with experience optimizing audio for VoIP system playback. Need some guidance choosing the best phone system for your business? Reach out to the phone experts at www.OnHold.com for help.
What type of customer experience are you creating? Contact OnHold.com at 1-888-321-8477 for a free business music on hold demo!
#OnHold #AutoAttendant #MusicOnHold #Greeting #AudioProduction #VoIP #PhoneExperts
Today is National Insurance Awareness Day, a great reminder to call your insurance professional to discuss your policies. Generally, an annual review of your policies is sufficient. However, it’s recommended that any life changes such as the birth of a child, marriage, divorce, new home, new business, etc., you reach out to your insurance professional to review your situation and policies. Call your agent today!
Insurance professionals – what happens when a prospect or client calls your agency? If you’re not using custom auto-attendant greetings and music on hold messaging, you are missing opportunities to market to every caller.
Call OnHold.com at 1-888-321-8477 for a complimentary insurance marketing consultation or visit us at www.OnHold.com/Insurance.
Don’t just take our word for it, this is what some of our insurance clients have to say about our marketing services:
“Awesome service!!! Paid for itself after clients are passively cross sold while on hold!!!”
Antonio Gonzales, GIA - Gonzales Insurance Agency
“Easy to work with to develop the script, delivery was fast and staff very responsive.”
NSA Group (Neefus Stype Agency Insurance Solutions), Aquebogue, NY www.NSAInsure.com
“After paying an arm and a leg for on hold music that provided us with poor service and tried to keep us stuck in a 3 year auto renewed contract, we switched to OnHold.com. They were so pleasant and responsive. They have a lot of options for music as well as voice services. Switching from the other service was a breeze. We will be with them for many years to come!” Gina Ramsey, Ramsey's Insurance, Inc., Annapolis, MD www.Ramseys-Insurance.com
“Truly one of the best companies that I have the pleasure of doing business with. They say what they do, do what they say, and at a very high level. Thank you!” Joe Gayle, Famolca Insurance Agency, Atlanta, GA www.Famolca.com
#NationalInsuranceAwarenessDay #OnHold #MusicOnHold #Marketing #Insurance
Salons handle a high volume of phone calls every day. Each caller is an opportunity for a salon to promote their services, hair & skin care products, and complementary services. We help beauty salons increase revenue with custom telephone auto attendant greetings and music on hold marketing. Advertise additional services such as injectables, manicures, and pedicures, and sell more of your high revenue beauty products. Custom salon music on hold messages will focus on what is most important to you & your clients!
www.OnHold.com | 1-888-321-8477
#OnHold #Salon #MusicOnHold #Beauty #NationalBeauticiansDay
Marketing a small business with limited resources can still be effective by focusing on cost-efficient strategies. Here are some ideas to market your small business without significant expense:
Marketing your small business does not need to be a big expense. Careful planning, a little time investment, consistency and persistence are key in marketing your small business.
www.OnHold.com/On-Hold-Samples or call 1-888-321-8477 for marketing assistance.
#OnHold #Marketing #SmallBusiness #MarketingIdeas #MarketingAdvice #BusinessAdvice
The seasonal ups & downs of the auto repair center industry means you need to be more creative with incentivizing your customers.
An auto repair center can offer various incentives to attract more business. Here are some incentive ideas:
Run special offers on specific services, such as oil changes, tire rotations, or brake inspections. Offer promotional packages, such as "Get three oil changes for the price of two" or "Free tire rotation with any brake service."
Implement a loyalty program where customers earn points or rewards for each visit, or a certain dollar amount spent. These rewards can be redeemed for discounted services, free auto inspections, or future discounts.
Encourage satisfied customers to refer their friends, family, and colleagues to your auto repair center. Offer incentives such as a free maintenance check or gift card for successful referrals.
Introduce seasonal promotions that align with the needs of your customers. For example, offer winterization packages before the cold season or air conditioning maintenance discounts during the spring & summer.
Create bundle packages that combine multiple services at a discounted rate. For instance, offer a "Summer Maintenance Package" that includes an oil change, tire rotation, and fluid top-up at a reduced price.
Run free or low-cost educational workshops for customers to learn basic car maintenance tips or troubleshooting techniques. This positions your auto repair center as a trusted source of expertise and helps build customer loyalty.
Offer a warranty or guarantee on specific repairs or services to instill confidence in customers. Assure them you stand behind your work and will take care of any issues that may arise after the service is performed.
Organize customer appreciation events, such as an open house or a day where you offer discounts, giveaways, and refreshments. This fosters positive relationships within the community.
Be sure to promote these incentives through various channels, including on hold marketing, your website, social media, local ads, and email newsletters.
Want to hear more? Visit www.OnHold.com/Automotive or call 1-888-321-8477.
#OnHold #AutoRepair #Marketing #MusicOnHold #Automotive #AutoRepairService
On hold marketing benefits hair salons in several ways. Here are some of the key benefits:
Music on hold marketing allows hair salons to create a professional and polished brand image. By using high-quality, customized on hold messages, salons can showcase their expertise, promote their services, and differentiate themselves from competitors. This helps to build trust and credibility with callers.
While callers are on hold, salons use on hold marketing to inform them about additional services and special promotions. By highlighting specific treatments, hair care products, or full beauty packages, salons effectively cross-sell and upsell their offerings, leading to increased revenue and higher average customer spend.
Waiting on hold can be frustrating for callers. However, music on hold marketing provides an opportunity to engage callers and make their waiting time more entertaining. By sharing interesting facts or industry tips, salons can reduce caller frustration and create a positive impression.
On hold messages allow hair salons to educate their customers about various topics related to hair care, styling trends, and product recommendations. This not only helps to improve customer knowledge and satisfaction but also positions the salon as an expert in the haircare industry.
By using music on hold, hair salons can show appreciation to their customers and encourage repeat business. Promoting loyalty programs, exclusive discounts or rewards, and expressing gratitude for their patronage strengthens the bond between the salon and their clients.
Overall, music on hold marketing is a valuable tool for hair salons to enhance their brand, generate additional revenue, improve customer satisfaction, and build lasting relationships with their clientele.
www.OnHold.com/Beauty | 1-888-321-8477
#OnHold #HairSalon #MusicOnHold #Salon #HairCare #SalonMarketing #Marketing
Music on hold marketing is a powerful tool for the automotive industry to engage with customers and promote products and services. Here are some ways in which the automotive industry can benefit from music on hold marketing:
Music on hold marketing can be used to promote specific products and services for the automotive industry. For example, an auto repair center could promote their routine maintenance, custom exhaust services, and check engine light diagnostics.
Educate customers. For example, a car dealership could use on hold messaging to provide information about their commitment to sustainability or to highlight the safety features of their vehicles. Automotive on hold messaging helps to promote financing options or highlight the features of their latest models.
By creating a more engaging and informative on hold experience, the automotive industry can improve the overall customer experience. This can help to build customer loyalty and increase customer satisfaction.
Custom music on hold marketing can provide numerous benefits for the automotive industry, including increased engagement, brand recognition, product and service promotion, customer education, and improved customer experience.
Visit www.OnHold.com/Automotive or call 1-888-321-8477 for your free automotive music on hold marketing demo.
#OnHold #Automotive #MusicOnHold #AutoSales #AutoService #Markeing
It’s time to spring forward into longer days this weekend – don’t forget to set your clocks ahead one hour before bed Saturday night! Did you know that daylight saving time also saves money? More hours of usable daylight means less reliance on residential electricity. Daylight saving time is also safer. It reduces the number of traffic accidents, and it also reduces crime, since most crime occurs at night when it’s dark. People spend more money during daylight saving time, enjoy more recreational time, and are generally in a better mood due to the extra light and sunshine available. There are a few downsides – the change to daylight saving time can disrupt sleep and activity routines for some, and can also increase pollution, since more people drive in the evening to enjoy the longer daylight hours. At OnHold.com, we’re here to help you make the best of the time your callers spend on hold, with music on hold marketing programs that will keep them entertained and informed. Day or night, make that time on hold time well spent with OnHold.com!
www.OnHold.com | 1-888-321-8477
#OnHold #DaylightSavingTime #DST #SpringForward #SpringIsComing
Connecting and programming your RCA Unison U1000/U1100 phone for custom music on hold marketing is easy with a little help from our team.
To play custom music on hold marketing via the auxiliary port of your RCA Unison U1000/U1100 Base Station, you’ll need the custom audio cable and on hold player provided by OnHold.com.
1. Connect one end of the provided audio cable to the music on hold player (start with the 600 Ohm jack), connect the other end to the headset port of the RCA Unison U1000 base phone.
2. Press the “Menu” softkey while in idle mode.
3. Using the directional pad, move the indicator to “Music On Hold.” Press the “Select” softkey.
4. Move the indicator to “M.O.H. Source” and press the “Select” softkey.
5. Select “Auxiliary In” and press the “Select” softkey. Your custom music on hold marketing will be heard by all held calls on your RCA Unison U1000 system via the OnHold.com message on hold player.
www.OnHold.com/RCA-Unison-u1000.html or 1-888-321-8477
#OnHold #RCA #MusicOnHold #Unison #OnHoldPlayer #U1000 #U1100
Music on hold can be a powerful marketing tool for businesses, providing an opportunity to engage customers, promote products, and create a professional image. But in order to effectively use music on hold as a marketing tool, it is important to choose an experienced on hold provider.
Improving Customer Experience: One of the main goals of music on hold marketing is to improve the customer experience. By playing music and messages that entertain and distract callers, you can help to reduce their frustration and make the wait time seem shorter. This can lead to increased customer satisfaction and improved customer experience.
Promoting Products and Services: Music on hold messages can also be used to promote your products and services. By playing messages about your latest offerings, promotions, and special offers, you can increase customer awareness and interest in your products and services.
Enhancing the Customer Journey: Music on hold can also be used to enhance the customer call journey. By playing music or messages that complement the atmosphere of your business, you can create a more enjoyable and memorable experience for your callers.
Whether you want to improve your caller experience, promote your products and services, build brand awareness, enhance the customer journey, or measure the effectiveness of your marketing efforts, an experienced on hold provider can help you maximize your marketing on hold goals.
www.OnHold.com | 1-888-321-8477
#OnHold #MusicOnHold #Marketing #OnHoldMarketing #MusicOnHoldMarketing #MarketingGoals
Towing companies play a vital role in keeping our roads safe and moving. Waiting on hold can be frustrating for tow customers, but it doesn't have to be. One way to make the wait more pleasant is through the use of marketing on hold.
Music on hold marketing is a service that plays music and messages while someone is on hold waiting for assistance. In the case of towing companies, it can be used when customers call to request a tow truck. By incorporating music on hold messages, tow companies can use this time to educate customers about their services and provide valuable information about the industry.
One advantage of music on hold messaging for towing companies is that it allows them to build trust and credibility with their customers. By providing helpful tips, advice and information, customers will appreciate the knowledge and service of the company. For instance, they can provide information on how to drive on icy roads, what to do if a tire blows out or what to do following an accident.
Marketing on hold can also be used to promote special offers and promotions. For example, a towing company can use this time to announce new services, discounts or special deals that they may be running at the moment, This can be a great way to attract new customers and generate additional revenue.
When it comes to choosing the right message on hold for a towing company, it's important to consider the needs and preferences of their customers, and to consult with experts in the field to ensure the music and messages are appropriate and effective.
Overall, towing music on hold messages can be a valuable addition to towing companies, helping to create a more pleasant and welcoming environment for customers while they wait. It's a simple and relatively inexpensive way to improve the customer service experience and to promote the tow company's services.
Visit www.OnHold.com/Towing or call 1-888-321-8477 for your free towing music on hold messaging demo.
#OnHold #Towing #MusicOnHold #Tow #AutoService #Marketing #OnHoldMessages
The HVAC industry is all about providing comfort and temperature control to both residential and commercial properties. It's a vital service that helps people stay comfortable, safe, and productive. As an HVAC business, it's essential to have a range of resources to ensure you are providing the best possible service to your customers. One of these resources is music and message on hold.
HVAC music and message on hold provides a number of benefits for the HVAC industry, including:
Overall, music and message on hold marketing can be a valuable tool for the HVAC industry. By building trust, improving customer satisfaction, enhancing the brand, upselling and cross-selling services, and providing information, HVAC music and messaging on hold can help to improve the overall experience for your customers. By incorporating music and messaging on hold into your business, you can create a more professional and efficient experience for your customers and help to set your business apart from the competition.
www.OnHold.com/HVAC | 1-888-321-8477
#OnHold #HVAC #MusicOnHold #Heating #Cooling #Marketing
“OnHold.com is very professional. They ensure they meet expectations to ensure my business also sounds professional for our customers. That's the best Business 2 Business experience I encountered.” Bradley Smith, Cloud Cubix LLC www.CloudCubix.biz
Cloud Cubix operates primarily in the external Internet/online space, and they understand the need for internal messaging and promotional marketing. Any time one of their callers is placed on hold, they hear informative, educational, and entertaining music on hold messages. One of the (many!) specialties of the OnHold.com scriptwriters is the ability to make complex or technical terminology easy to understand for all callers. When you need a marketing company to create a remarkable, relatable phone experience, you can’t go wrong with OnHold.com!
www.OnHold.com | 1-888-321-8477
#OnHold #CloudCubix #MusicOnHold #GoogleReview #OnHoldReview #MusicOnHoldReview #5Stars
Happy 2023! Whether we call them resolutions or just goals for the new year, most of us have a list of things we’d like to accomplish in the coming months. If one of your agenda items is to devote more attention to building your business, the answer is as close as your phone. For effective and consistent marketing, don’t overlook the opportunity you already have every time your phone rings. Why not entertain and inform your callers while they wait on hold? A music on hold marketing program can reveal aspects of your business, your background, and services you provide that your callers might not realize are available – all while keeping them aware that they haven’t been forgotten and that you’ll be back on the line to help them in just a few moments. Build a brighter future for your business in 2023 and beyond with a marketing on hold program from OnHold.com!
www.OnHold.com | 1-888-321-8477
#OnHold #2023 #HappyNewYear #Resolution #Goal #Revenue #MusicOnHold
Music on hold creates a positive, enjoyable caller experience!
A marketing on hold program is far more than boring, staid “Thank you for holding, your call is important to us…” on hold messages. Custom on hold marketing occupies, instructs, and educates your callers. Whether you want a fun, lighthearted on hold program or a more formal production on hold, a professional audio studio will create the right on hold experience for your callers.
Not sure how to start? Call 1-888-321-8477 or visit www.OnHold.com to learn more!
#OnHold #MusicOnHold #AudioStudio #OccupyCallers #InstructCallers #EducateCallers #Marketing
Avaya IP Office 500 Custom Music On Hold Marketing
Connecting the OnHold.com music on hold player to your Avaya IP Office 500 phone system is quick & easy! Onsite, you have an Avaya IP Office control unit (the “brain” of your phone system) –typically located in a server room. There is a port on the back of the control unit labeled “AUDIO”. Connect the music on hold player to the “AUDIO” port via the RCA audio cable provided with the music on hold player – you’ll need to attach the 1/8” adapter included with the RCA cable. The other end of the RCA audio cable connects to the music on hold player. It’s as easy as connecting a cable or satellite box to a TV!
Our www.OnHold.com support team is available to assist you via telephone at 1-888-321-8477 if you encounter any questions.
#OnHold #Avaya #MusicOnHold #IPOffice #Audio #OnHoldPlayer #MusicOnHoldDevice
Custom auto-attendant greetings, along with promoting your products or services, direct callers to create a better overall call flow. Use custom IVR and phone prompts to direct callers to specific departments within your business, your physical location, how to reach you afterhours or provide emergency instruction.
While on hold, music on hold messages direct callers to your website, social media, other business locations, live website chat, and more. On hold marketing is also a great tool to promote products, services, or specials to increase revenue.
Don’t leave your callers hanging – direct them with custom IVR auto-attendant greetings, voice prompts and music on hold messages.
www.OnHold.com | 1-888-321-8477
#OnHold #Direction #MusicOnHold #MessageOnHold #CallFlow #MarketingOnHold #AutoAttendant #IVR #Greetings #VoicePrompts
Summer is a time for fun! Entertain your callers while they wait on hold. Add a little summer fun to your on hold time with tropical or upbeat music and seasonal information about your business. OnHold.com can create seasonal updates so that your on hold time always delivers a timely and engaging message to your callers!
Summer Marketing On Hold for Electricians: Remind commercial clients to update sign lighting, outdoor ambient lighting & security lighting. Advise callers to have ceiling fans installed to save money on cooling & heating bills.
Florist Summer Marketing on Hold: Inform callers about your landscaping arrangements, bushes, trees, etc. Remind callers to order their graduation and wedding arrangements.
Music On Hold Marketing for Landscapers: Let callers know there is still time to plant flowers & gardens. Focus on creating or updating outdoor dining areas, patios, walkways, water features, etc.
Salon Music On Hold Summer Messaging: Summer means more outdoor activity and events: promote easy to care for cuts & color, reminding callers about your hydrating hair & skin products..
Visit OnHold.com/On-Hold-Samples to hear more about your industry or call 1-888-321-8477!
#OnHold #Summer #MusicOnHold #SummerBegins #Electrician #Florist #Landscaper #Salon
How to Upload Custom Music On Hold Marketing for Cox Business VoIP Phone Service
Below are instructions to upload the OnHold.com custom audio file to your Cox Business VoIP VoiceManager Anywhere, Enhanced packages, Unlimited packages, or IP Centrex phone service. Before you begin, be sure to save the custom audio file sent via our OnHold.com studios somewhere on your PC you can easily locate such as on your desktop.
From MyAccount, enter your User ID and Password, then click Sign In.
On the MyAccount homepage, in the My Services window, click Music On Hold.
Click the On radio button to activate Music On Hold if it isn’t already selected.
In the Music Type section, select Custom.
Click the Select Audio or Change Audio link to change the on hold audio.
Click Browse to find the on hold audio file on your PC.
Click the checkbox to accept the disclaimer.
Click the Internal Calls checkbox for music to play for internal calls.
Click the Custom radio button for music choice.
Depending on your service, you may need to again click the checkbox to accept the disclaimer, then click Continue.
Click the Save and Return button to activate your OnHold.com custom music on hold audio.
Questions? Call www.OnHold.com at 1-888-321-8477!
Instructions accurate as of 4/2022
#OnHold #Cox #MusicOnHold #VoIP #MessageOnHold #IP
Crown Equipment Corporation On Hold Review
“Very easy to work with, very cooperative on adjustments. Very helpful with entire project, very satisfied.” Mike Siebert, Crown Equipment Corporation, New Bremen, OH www.Crown.com
When your music on hold marketing needs a “lift,” look no further than OnHold.com!
www.OnHold.com | 1-888-321-8477
#OnHold #Crown #MusicOnHold #Forklift #Review #GoogleReview
Let’s face it, there are days when you just don’t have enough hands to do all you need to, including handling phone calls. You realize the importance of phone calls, but you also need to service the people at your desk or station. This is where a Voice over Internet Protocol (VoIP) phone service could really make a difference for your business. VoIP (also called Internet-based or Hosted) phone service easily allows you to configure custom options from auto-attendant greetings to answer a call, queues to hold calls until someone at your business is available to respond to custom music on hold messages engaging callers. Add our custom auto-attendant greetings and music on hold marketing programs & you’ll reinforce awareness of your products & services, increasing revenue for your business.
Whether you have a VoIP phone service or need advice choosing one, we’re here to help. We work with VoIP phone services such as Net2Phone, Weave, Grasshopper, Comcast, Vonage and so many more to create custom auto-attendant greetings, voice prompts & music on hold marketing for all types of businesses. We will help your business improve call flow, allowing you to better serve your prospects & clients.
Reach out to us at www.OnHold.com or 1-888-321-8477 today.
#OnHold #MusicOnHold #AutoAttendant #Net2Phone #Weave #Grasshopper #ComcastBusiness #Vonage #VoIP #VoIPAudio
When was the last time you listened to your music on hold marketing? If it’s been longer than 6 months, it may be time to take a listen. Often, new clients come to us because they realize their on hold messaging isn’t working anymore or contains information about an obsolete product, service or employee. Take a few minutes to listen to your entire marketing on hold program to ensure your information is correct. It benefits your business to provide callers the latest information, increasing awareness of your new systems, products or services. Call OnHold.com at 1-888-321-8477 for a complimentary demo!
www.OnHold.com | 1-888-321-8477
#OnHold #MusicOnHold #MessageOnHold #MarketingOnHold #OnHoldMusic #OnHoldMessage #OnHoldMarketing
“Very impressed with the level of service from OnHold.com … The end product was perfect!” Dawn Rodriguez, Salon Interiors Inc.Read Now
“Very impressed with the level of service from OnHold.com. Every person I worked with was extremely friendly and listened to exactly what we needed. Response time for questions or help was quick. The end product was perfect!” Dawn Rodriguez, Salon Interiors Inc., South Hackensack, NJ www.SalonInteriors.com
We specialize in designing custom auto-attendant greeting and music on hold marketing solutions for all business types. Visit www.OnHold.com/Industry-Samples to hear samples and request your own free custom demo!
www.OnHold.com | 1-888-321-8477
#OnHold #SalonInteriors #MusicOnHold #Salon #Review #ClientReview #5Stars
Attending the Landscape New Jersey Trade Show and Conference? We have an exclusive music on hold marketing offer for you!Read Now
Attending the Landscape New Jersey Trade Show and Conference? We have an exclusive music on hold marketing offer for you!
Spring is less than a month away! For landscapers, this is an ideal time to discuss post-winter clean up, sprinkler maintenance, seeding, turf replacement, garden design & planting. Consider offering free power washing of a walkway, pool apron, patio, etc.
The landscape industry benefits from music on hold marketing to grow sales and improve the overall customer experience. Remind callers about your maintenance services, masonry, storm cleanup, and more. Educate callers about your specialties such as custom design, excavation, outdoor lighting, masonry – patio & walkway paving & firepits.
Visit www.OnHold.com/Landscape or call 1-888-321-8477.
#Landscape #OnHold #Landscaping #MusicOnHold #LandscapeNJ
Hold Music Services