Are your callers getting the message?
As your business hours, policies, services and procedures change during these evolving times, it’s important that your callers get the message. Informative on hold messages and custom auto-attendant greetings will get your message out to every caller.
Urgent Care Facilities – custom greetings direct patients to remain in their vehicle when they arrive, where to park for COVID19 testing in their vehicle or telephone triage. Use on hold messaging to reassure callers that all patients will be screened, and temperatures taken, before entering your clinic and that you are adhering to all CDC and AMA guidelines.
Florists – use marketing on hold messages to educate callers about no-contact delivery or pickup methods, and to advertise your current special occasion floral bouquets. Custom floral greetings encourage callers to order flowers for their friends or loved ones who may need some cheering up.
Jewelers –use custom auto-attendant greetings to invite customers to schedule a virtual design meeting or provide instructions for curbside pickup. Custom on hold messaging reminds callers about your jewelry repair services, updates customers on your jewelry inspection procedures due to COVID19 closure and promotes your custom design services.
Our OnHold.com team are here to collaborate with you to develop a custom telephone audio program that addresses your business’ changing procedures, reassures your callers you are on top of the latest guidelines and market your products and services. Give us a call at 1-888-321-8477.
OnHold.com | 1-888-321-8477
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