How to Upload a Custom Voicemail Greeting via Your 8x8 Admin Console
Log in to your 8x8 Admin Console.
Find the user profile you want to edit voicemail settings.
Click the Pencil icon to the right of the user profile.
Go to Voicemail settings.
Under External Voicemail Greeting setting, click Change.
Select an existing audio file or click + Create audio files to upload a new audio file.
Select By Uploading an Audio file.
Give the file a name.
Optional: Leave a note for yourself to tell what the file is for.
Click the musical note and browse your computer to find the correct audio file or drag and drop an audio file onto the screen.
Click Select on the audio file you would like to use.
Click Save to update the changes.
You’re ready to play a custom voicemail greeting to every caller via your 8x8 phone service!
Questions? Give www.OnHold.com a call at 1-888-321-8477.
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