Assisted Living, Senior Living, Long Term Care Facility Phone Support
For most, maintaining a connection with friends and loved ones is as easy as a text or video chat. For many in assisted living, senior living and long term care facilities, technology isn’t an option, making phone calls crucial. For many of your residents, a telephone connection with friends and loved ones is a lifeline. How you manage incoming calls is vital for calming anxious family and friends and assuring residents you are in control of their care.
Custom Auto-Attendant Greetings and Music On Hold for the Assisted Living, Senor Living and Long Term Care Industry:
Our OnHold.com team is here to answer your questions about standard phone systems, VoIP phone systems, and custom auto-attendant greeting, voice prompts, voicemail, and music on hold messages. We’ll help you work out how best to communicate with callers, reduce concerns, provide a supportive, and informative, phone experience.
OnHold.com | 1-888-321-8477
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For many, keeping a connection with loved ones during these troubling times is as simple as a phone call, text, or video chat. For many in assisted living or long term care facilities, technology isn’t a comfortable option, making phone calls vital – for many of your residents, a phone connection with friends and loved ones is a lifeline. How you manage those incoming calls is essential to calming anxious family and friends and assuring residents you are on top of their care.
Customized Greetings and Music On Hold Messages for the Assisted Living, Long Term Care Industry from OnHold.com Will:
OnHold.com | 1-888-321-8477
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Assisted Living, Nursing Home Critical Care Telephone Messaging During the Coronavirus COVID-19 PandemicRead Now
Assisted Living, Nursing Home Critical Care Telephone Messaging During the Coronavirus COVID-19 Pandemic
Residents’ families are, understandably, concerned about the rise in Coronavirus COVID-19 cases in assisted living facilities nationwide. Your facility is experiencing a flood of calls with questions about your enhanced care policies and updates on their loved ones. Offer advice for communicating with residents through alternative ways – phone, video, social media or postal mail. A custom telephone audio solution will assist your nursing home staff, offering improved caller support, reassuring callers you are making every effort to prevent COVID-19 from entering your facility.
A custom assisted living, nursing home auto-attendant greeting offers guidelines for families and directs callers to the appropriate extension. Encourage callers to utilize email, your website and social media for non-emergency assistance. It is critical for the assisted living industry to provide accurate, supportive information to callers.
Use the time a caller is on hold with your assisted living, nursing home to soothe worried callers, educate them about Coronavirus COVID-19 directives and reassure callers you are adhering to the latest National Center for Assisted Living (NCAL), CDC and WHO directives. Provide your callers a reliable, informative, and encouraging telephone experience.
Call OnHold.com at 1-888-321-8477 to learn more or visit OnHold.com/ElderCare
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Assisted Living Elder Care Crisis Messaging
Have your visitation policies changed at your assisted living or senior care facility due to the Coronavirus (COVID-19) outbreak? Are you handling an increase in phone calls as more people call to check on their loved ones due to newly limited visitation? Use time on hold to reassure callers by explaining how you’re responding to guidelines and by defining new procedures such as additional sanitization of private and common areas, hand washing, additional staff, etc. Reinforce with families that is unwise to bring loved ones home with them or to have them moved to try to avoid illness. Encourage callers to continue to reach out to their loved ones in other ways such as sending letters, cards or small gifts if appropriate.
Your assisted living facility offers specialized care that residents cannot receive elsewhere. It’s important to remind callers of your experience, background and adherence to CDC and WHO guidelines. A properly crafted music on hold messaging program will reinforce your authority and calm anxious family members.
Call 1-888-321-8477 to learn more about custom on hold programs for your assisted living elder care facility or visit us at https://www.onhold.com/elder-care.html.
OnHold.com | 1-888-321-8477
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Music on hold is an essential marketing tool for assisted living facilities.
Here are some ideas custom music on hold messages can convey to your callers:
1. Emphasize the convenience of your facility’s location – assuring your callers they are never too far from those whom they care for so deeply.
2. Advertise the impressive amenities that separate your facility from all the rest such as a spot where residents can interact with one another, spacious rooms, and exemplary service.
3. Make your callers aware of the comprehensive medical services available to their loved ones should they ever require them.
4. Promote special events you might have coming up – communal trips to shopping malls or entertainment venues, family days, etc.
5. To increase your business, let your callers know how easy it is to arrange a tour of your facility.
This is a small sample of what custom music on hold offers your assisted living facility.
Listen to samples of OnHold.com assisted living & nursing home music on hold at https://www.onhold.com/elder-care.html.
Call to learn more about the OnHold.com Assisted Living & Nursing Home On Hold Profit Solution: 1-888-321-8477.
OnHold.com | 1-888-321-8477
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OnHold.com Assisted Living Music On Hold Marketing
The OnHold.com Assisted Living On Hold Solution will drive sales for your facility by promoting the impressive amenities that separate you from the rest (spacious rooms, exemplary service, social interaction). Take advantage of OnHold.com’s decades of experience to reinforce to your callers on hold that you are the ones they want to entrust.
Assisted Living, Senior Living Spring Music and Message On Hold Marketing Ideas from OnHold.com
Notify callers about any Easter or Passover services you offer onsite or within the community. Let callers know about any resident involved gardening programs. Remind callers about planned trips.
Visit https://www.onhold.com/elder-care.html to hear more about assisted living, senior living on hold messaging!
Nobody knows on hold like OnHold.com! 1-888-321-8477
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OnHold.com Assisted Living Music On Hold Messaging
The Signature Assisted Living On Hold Solution will drive sales by promoting the impressive amenities that separate your facility from the rest (spacious rooms, exemplary service, a spot where residents can interact with one another). Take advantage of OnHold.com’s many years of experience to reinforce to your callers on hold that you are the ones they want to entrust.
Assisted Living, Senior Living Summer Music and Message On Hold Marketing Ideas from OnHold.com
Do you offer outdoor accommodations for residents? Let callers know! Inform callers about planned day trips or excursions. Invite callers to stay up-to-date with you via your website and social media offerings.
Hear more about assisted living, senior living music on hold messaging at OnHold.com!
Nobody knows on hold like OnHold.com! 888-321-8477
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