Are you about to update your telephone system? Does your new phone system or service already have custom music on hold program capability? That’s great! Even though we provide music on hold equipment, we’re always delighted to see our clients advancing with phone technology. That’s the sign of a healthy, growing business – and we want all our clients to enjoy success! It’s exciting for us to be part of your growing business through custom on hold marketing – with or without the equipment that we provide. Even if your phone system comes with (potentially boring or annoying) music on hold, you need someone to help you create and produce custom programs and remind you to keep them up to date. Call OnHold.com at 1-888-321-8477 when your business needs a fresh sound. We’re able and delighted to provide the custom scripting, production, and programs you need in the format you require for whatever on hold equipment or phone system you have. And we’ll make sure you don’t forget to update the program to keep pace with your growing business!
Need some advice for choosing a new phone system? We can help there, too!
www.OnHold.com | 1-888-321-8477
#OnHold #Telephone #MusicOnHold #ProfessionalAudio #OnHoldProgram #CustomOnHold
Property management companies build client relationships with custom on hold messaging.Read Now
Property management companies can successfully engage callers and leave a lasting impression with prospects and clients by incorporating music on hold messaging into their targeted marketing. Property management companies often offer a range of services beyond standard property management, such as maintenance, landscaping, or security. On hold marketing enables these companies to promote additional beneficial services while callers await assistance. By informing prospects and clients about the full suite of services available, property management companies can generate interest, foster connections, and upsell customers on valuable add-ons. On hold marketing serves as an opportune moment to educate callers about the comprehensive solutions they can access through the company. Additionally, on hold messages can cover topics such as rent payment methods, maintenance request procedures, lease agreement details, and community rules. By providing clear and concise information during hold times, property management companies empower callers with the knowledge they need to navigate their interactions smoothly.
Learn more at www.OnHold.com/Property-Management or 1-888-321-8477.
#OnHold #PropertyManagement #MusicOnHold #ClientEngagement #Marketing
www.OnHold.com/Day-Spa or 1-888-321-8477
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An OnHold.com Fact: Keeping our studios in-house results in consistent, reliable audio quality with rapid turnaround time!
Our in-house studios, voice talent and audio engineers work together to ensure consistent, high-quality audio programs. Whether we’re creating audio for an on hold player, VoIP phone system or other audio project, our decades of experience combined with top-quality recording and sound equipment means you receive outstanding audio – and, it’s all backed by our 100% satisfaction guarantee.
Visit www.OnHold.com or call 1-888-321-8477 today.
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Wondering why your tire shop needs on hold marketing?
Time is valuable, and waiting on hold can sometimes be a tad frustrating. However, on hold marketing serves a purpose and benefits your callers in several ways!
We strive to make the most of your callers’ waiting time. Custom on hold marketing messages are carefully crafted to provide your callers with valuable information about your tire shop's products and services. While they’re on hold, take the opportunity to showcase your wide range of tire options, including different brands, sizes, and performance features.
Knowledge is power! Music on hold messages offer insightful tips and advice related to tire maintenance, safety precautions, and overall vehicle care. Teach callers about the importance of proper tire inflation, regular rotations, and the signs indicating it's time for new tires. Empower your customers with knowledge that will enhance their driving experience and prolong the life of their tires.
Custom on hold marketing doesn't just educate; it also entertains. Engaging content, including catchy tunes, interesting trivia, and fun facts, keep your callers entertained while they wait.
Last but not least, custom on hold messaging ensures your customers stay up to date with your latest promotions, discounts, and special offers. Promote exclusive deals, seasonal discounts, or loyalty programs that can increase shop revenue and provide added benefits for your customers.
Remember, custom on hold marketing is more than just background noise. It's a way of providing your customers valuable information, enhancing their tire shopping experience, and making the most of their time.
www.OnHold.com/Tire-Shop or 1-888-321-8477
#OnHold #TireShop #MusicOnHold #TireCenter #Marketing
The importance of custom phone greetings, voice prompts and music on hold messages.Read Now
The importance of custom phone greetings, voice prompts and music on hold messages.
As part of a comprehensive telephone experience, our studios will produce custom auto-attendant greetings and voice prompts for your business phone system. Along with custom music on hold messages, professional auto-attendant greetings and voice prompts offer a consistent and effective telephone experience for your callers. Improve your business image, and sound more professional, with custom audio production from OnHold.com. To find out if your phone system is custom auto-attendant greeting compatible, or for more information, call the audio experts at www.OnHold.com at 1-888-321-8477.
#OnHold #AutoAttendant #Greetings #VoicePrompts #MusicOnHold #AudioExperts
You may be surprised to learn that creating an on hold program is similar to constructing a building. While, obviously, not to the same scale, the same planning and consideration should go into what callers to your construction company hear on hold.
Just like a building, an on hold program requires forethought and design – determine the goals, messaging, and overall structure of your on hold marketing strategy. This is like creating architectural plans for a house, considering factors like layout, functionality, and aesthetics.
A strong foundation is critical for both a building and an on hold program. In the case of music on hold marketing, the foundation is the script, which becomes the messaging that plays on hold. This forms the base upon which your program is built.
Just as a house requires various construction materials, an on hold program relies on content and resources such as customer testimonials, promotional information, educational content, and information about projects to construct engaging and informative messages.
In construction, different components are assembled and integrated to create a cohesive building structure. Likewise, with a message on hold program, we bring together the scripted messages, voiceover, and background music to create an experience for callers.
Just as a new building undergoes inspections and quality checks, it's important an on hold program meets audio quality standards, volume levels, clarity, and overall effectiveness. This ensures that the program is functioning as intended and provides an engaging experience for callers.
Once a building is complete, it requires ongoing maintenance and occasional updates. An on hold program should also be regularly reviewed and updated to keep the content fresh, relevant, and united with your marketing goals.
Constructing an on hold program should be approached with expertise, emphasizing planning, quality, and ongoing improvement to create an effective and engaging on hold experience for callers.
www.OnHold.com/Construction | 1-888-321-8477
#OnHold #Construction #MusicOnHold #Construct #Build #Connect #Market
How often you update your music on hold marketing depends on a few considerations.
www.OnHold.com | 1-888-321-8477
#OnHold #MusicOnHold #Marketing #AudioExperts #BusinessMarketing
Did you know that 100 acres of pizza is consumed every day in America?! We sure do love our pizza. And a reason to have a pizza party, on a Friday no less, makes it that much better.
For pizzerias, National Pizza Party Day means more phone calls, possibly resulting in hang-ups & loss of sales. This is where a custom phone solution, including auto-attendant greetings is invaluable. In addition to providing improved call flow, a custom greeting tells every caller about your specials and takeout & delivery options – easily increasing average ticket sales. A custom pizzeria music on hold program markets your appetizers, sides, desserts and, of course, your specialty pizzas.
Not sure how to proceed? Visit www.OnHold.com/Pizzeria or call 1-888-321-8477.
#OnHold #NationalPizzaPartyDay #MusicOnHold #Pizzeria #AutoAttendant #Pizza #Greetings
A jeweler marketing quick tip: consider hosting a spring cleaning event!
Encourage customers to refresh their jewelry collection by hosting a spring cleaning event. Invite them to bring in their old or unwanted jewelry pieces for appraisal or trade-in offers. This provides an opportunity to sell new pieces, bring in resale stock, while helping customers declutter and upgrade their collection. Be sure to market the event on your website, social media, custom telephone auto-attendant greetings and music on hold.
www.OnHold.com/Jeweler or 1-888-321-8477
#OnHold #Jeweler #MusicOnHold #Jewelry #Marketing
Frog Jumping DayRead Now
For "ribbitting" music on hold marketing that gets your business jumping, visit OnHold.com!
What are you waiting for? Hop to it!
Impress callers with a custom on hold marketing program while increasing revenue for your business by promoting your products or services. Our expert scriptwriters, skilled voice talent (no frogs in their throats!) and experienced audio engineers will create a marketing on hold program that keeps your callers engaged.
www.OnHold.com | 1-888-321-8477
#FrogJumpingDay #OnHold #Ribbit #Riveting #MusicOnHold #OnHoldFun
How to Motivate Your CallersRead Now
A custom music on hold marketing production motivates callers by emphasizing your experience, products, services, promotions and more.
A few examples of how music on hold messages will help your business grow:
Auto dealerships and repair centers use music on hold marketing to educate callers about sales events, service specials, parts offerings, financing, and more.
Landscapers educate callers on hold about specialties such as custom design work, excavation, outdoor lighting, masonry – patio & walkway paving & firepits.
Pizzerias make use of hold time to promote upcoming specials, events, seasonal menu items, new menu items, and much more.
A custom music on hold message program will motivate callers to ask questions by informing them about additional products or services you offer – resulting in increased revenue.
www.OnHold.com | 1-888-321-8477
#OnHold #BottomLine #MusicOnHold #Motivation #Marketing
A custom on hold messaging program is a creative, flexible marketing initiative used to inform and engage callers and increase revenue. However, an improperly designed music on hold program could have the opposite effect.
If you have any questions or need information regarding custom music on hold messaging production, please reach out to us at 1-888-321-8477.
www.OnHold.com | 1-888-321-8477
#OnHold #MusicOnHold #AudioProduction #AudioStudio
Although your music on hold program is about your business, it’s vital to consider who is on hold – your caller. Whether you call them patients, clients or customers, your on hold marketing program needs to engage them. For example, we have created thousands of custom music on hold programs for dental practices – we highlight the experience of the dentists & practice, while creating a soothing, calming on hold program for potentially anxious callers. Or, for beauty salons and spas, we’ve developed music on hold messaging programs that are upbeat and stimulating. As important as our clients are to us, we realize that, ultimately, educating and engaging your callers is the goal.
To learn more about engaging callers, and increasing revenue for your business, visit www.OnHold.com or call 1-888-321-8477.
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How to upload custom music on hold messages for your Net2Phone VoIP systemRead Now
Follow the steps below to add custom music on hold messages to your Net2Phone phone system:
Questions? Call 1-888-321-8477 or visit OnHold.com/Net2Phone for assistance!
#OnHold #MusicOnHold #Net2Phone #VoIP #VoIPAudio
When you leave a caller on hold in silence, 10 seconds feels like 10 minutes! Custom music on hold will reduce perceived wait time by entertaining & educating callers, resulting in increased revenue for your business! What are you waiting for?
Visit OnHold.com or call 1-888-321-8477 to hear more!
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“Wonderful customer service! Thank you for making this easy to use.”
Ariana Gonzales, MedX Med Center www.MedXMedicalCenter.com
When the health of your on hold marketing is on the line, rely on OnHold.com to diagnose the problem and create a phone experience that exceeds your expectations.
www.OnHold.com/Medical | 1-888-321-8477
#OnHold #Medical #MusicOnHold #GoogleReview #5Stars
Before you begin, save the music on hold file provided by our studios to your computer in a convenient location, such as your desktop. Follow the steps below to customize your First Communications music on hold.
* Log into your Comm Portal, also called the Administrator Portal (you'll need Admin access).
* On the left side of the panel, you'll see "Music On Hold" - click on this link.
* Click on the "Resources" tab then scroll to the bottom of the page.
* Enter an ID for your on hold program in the "ID text" box - note: this ID must be between 10 and 99.
* Enter a description for the recording in the "Description" text box (we recommend naming it similarly to how the file we sent to your is named).
* Click on "Browse" and select the OnHold.com music on hold program you wish to upload.
* Click "Add".
Questions? Give us a call at 1-888-321-8477
OnHold.com | 1-888-321-8477
#OnHold #FirstComm #MusicOnHold #VoIP #AudioStudio
“If you are thinking about hiring them, just do it! You will be very happy you did!”Read Now
“So impressed with this company from the creative writing, the voice and music choices to just the overall 5 start service. If you are thinking about hiring them, just do it! You will be very happy you did!” Carrie Bertrand, Kootenai County Title www.KootenaiTitle.com
With over 50 years in business on the line, Kootenai County Title could not trust their custom music on hold marketing to just any company. With OnHold.com they found decades of experience, superior scriptwriting, voice talent & music options and exceptional customer service.
Visit www.OnHold.com or call 1-888-321-8477.
#OnHold #KootenaiCountyTitle #MusicOnHold #OnHoldReview #5Stars #GoogleReview #5StarGoogleReview
We’ll Help Create a Unique Identity for Your Business
A well-crafted custom music on hold marketing program creates a unique telephone identity for your business and offers your callers an exceptional telephone experience. Your custom on hold marketing and greetings will help your business stand out from the competition, while increasing revenue. Visit OnHold.com or call 1-888-321-8477 to learn more.
OnHold.com | 1-888-321-8477
#OnHold #MusicOnHold #OnHoldMarketing #TelephoneIdentity #Greetings #Marketing #Identity #Revenue
Customers expect quick responses, so it is important to minimize hold times and ensure that representatives respond promptly to their needs.
Personalization goes a long way in improving customer satisfaction. By using customer names, offering personalized solutions, and showing empathy towards their problems, representatives create a better experience for customers.
Ensuring representatives are provided training in customer service skills, product or service knowledge, and problem-solving techniques helps them handle customer queries and complaints more effectively.
Regular monitoring and analysis of call center metrics such as initial call resolution, average handling time, and customer satisfaction scores can provide understanding into areas that need improvement.
Utilizing technology such as online chatbots and AI-powered virtual assistants helps manage basic requests, freeing up representatives to focus on more complex issues.
Implementing custom auto-attendant greetings, voice prompts and on hold messaging provides a better phone experience, resulting in improved customer satisfaction.
www.OnHold.com/Call-Center | 1-888-321-8477
#OnHold #CallCenter #CustomerSatisfaction #MusicOnHold #CustomerExperience
Easily Upload Custom Music On Hold for Your Momentum Telecom System
Before you begin, save the on hold audio file provided by our studios to your computer in a convenient location, such as your desktop.
Log in to your Momentum portal.
If you’ve not yet activated Group Music On Hold, follow these steps:
Under “Settings”, in the Music On Hold section:
Click the arrow under “View/Edit”
Select the “On” field, then select “Save” to apply changes.
How to Upload OnHold.com Custom Audio to Your Momentum Telecom VoIP Service:
Under “Group”, click the Music On Hold arrow under “View/Edit”
Select the “Custom Hold Music” field
Select “Choose File” & locate/upload the custom audio file from your PC
Select “Save” to apply changes.
The custom audio marketing program is now playing to every caller on hold!
OnHold.com | 1-888-321-8477
#OnHold #MomentumTelecom #VoIP #MusicOnHold #Audio
Eye Care Marketing On HoldRead Now
You care for your patients’ eyes, and we will care for their ears!
Callers likely know about your eye exams, glasses and contacts services but may not fully understand the importance of regular eye care or the risks of certain eye conditions. On hold messaging can be used to educate callers about the importance of regular eye exams, how to protect their vision, and what to do if they experience certain symptoms.
Learn more at www.OnHold.com/Eye-Care or 1-888-321-8477.
#OnHold #EyeCare #MusicOnHold #Information
Boost Revenue for Med Spas!Read Now
Here are some ideas to boost revenue for your med spa this Spring season.
Create seasonal promotions that are tailored to the spring season, such as discounts on rejuvenating treatments like facials, peels, and body treatments.
A popular holiday for med spas, create special Mother’s Day promotions and packages for moms to pamper themselves or get a gift card for their loved ones.
Use social media to showcase your spring promotions, share customer testimonials, and engage with your followers. Use hashtags that are popular during the Spring season.
Write blog posts and send emails about spring skincare tips, the benefits of Spring treatments, and seasonal ingredients that are good for the skin.
Partner with local businesses like florists, boutiques, and restaurants to offer joint promotions or cross-promotions to attract new customers.
Host an outdoor event, like a Spring beauty party or pop-up shop to showcase your services and connect with potential customers.
Include information about your Spring services and promotions to every caller on hold to increase spa revenue.
The key to an effective med spa marketing campaign in the Spring is to tap into the season's themes, trends, and activities to design relevant and engaging promotions to resonate with your customers.
Visit www.OnHold.com/Med-Spa or call 1-888-321-8477 for your complimentary med spa marketing on hold demo!
#OnHold #MedSpa #Spring #Marketing #SpringMarketing
In addition to increasing revenue, a marketing plan should involve establishing a positive customer experience. In many instances, this begins with a phone call. You’ve given careful consideration to your social media, email, and print marketing. What about the customer experience you provide to your callers?
Auto-Attendant Greeting Audio: When a customer, or prospect, calls your business, what do they hear? A custom auto-attendant program provides instructions for callers, making their call more efficient, saving them time. Offer company identification, instructions, promotional information and more.
Custom Music On Hold Messaging: It is inevitable that you will need to place callers on hold. Help callers pass the time on hold by keeping them engaged with information about your business, products, and services. (This also helps your business increase revenue with little cost or effort.)
An increasing number of businesses have moved to VoIP (voice over Internet protocol) / hosted phone systems for enhanced features that are typically more cost-effective than traditional phone systems. Most VoIP systems allow custom auto-attendant and music on hold audio to be uploaded to the phone system. Be sure to choose a production studio with experience optimizing audio for VoIP system playback. Need some guidance in choosing the best phone system for your business? Reach out to www.OnHold.com for help.
What type of customer experience are you creating? Contact OnHold.com at 1-888-321-8477 for a free marketing analysis!
#OnHold #AutoAttendant #MusicOnHold #Greeting #AudioProduction #VoIP #VoIPAudio #PhoneExperts
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