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Customized on-hold is great to keep callers from hanging up while it upsells our available vaccines, home health products and retail items.
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Hear sample music on hold messaging files created for some of our many pharmacy clients below. To choose your music on hold and voice, click here. Our standard on-hold program for retail locations typically run approximately 6-8 minutes in length comprised of roughly 8-10 marketing messages.
Winter
Cold and flu season is one of the busiest times for pharmacies. Remind callers to schedule or come in for their flu shots – let them know the benefits of protecting themselves and those around them.  Encourage callers to use up their insurance or flexible spending benefits before the end of the year.

Spring
Spring is prime time for allergy season – encourage callers to visit you for allergy medication or testing recommendations. Consider offering housecleaning tips to help with allergies. Host a health fair with other local businesses such as massage therapists, fitness centers, spas or salons.

Summer
Remind callers about proper Summer skincare while promoting your sunscreen and hydration products. Hold a sidewalk sale, sponsor a walk or food drive. Encourage patients to bring their children in for vaccinations before back to school. Volunteer in the community to build stronger networks.

Fall
As school begins, offer tips for keeping kids safe while playing football, volleyball or basketball. Consider sponsoring a local team to improve your pharmacy visibility and cultivate associations. Offer free health screenings such as blood pressure, wellness exams or blood glucose to get patients in the door.

Pharmacy Music On Hold Marketing Authority

As pharmacy professionals, you understand the value of phone calls. Your telephone is the lifeline of your pharmacy – medications are requested, time-sensitive matters are discussed, and inquiries are made.  Over 70% of callers to pharmacies are placed on hold.  The average hold time is over 40-seconds, making this a perfect opportunity to communicate, educate and impress your callers with a music and messaging on hold solution. A properly created on hold campaign will complement all your pharmacy’s external marketing efforts; from radio and TV to print and social media, it will all come together with a timely, impressive program written just for your pharmacy and updated on your schedule. Whether they are calling with an insurance question, to review medication instructions or to learn more about immunization, you can “wow” them with an amazing on hold experience.  Independent pharmacies reinforce the benefits of one on one customer service, local connection and much more!

Call 1-888-321-8477 for a complimentary pharmacy on hold marketing consultation. Nobody knows on hold like OnHold.com.

Use on hold time to calm worried callers – whether they’re worried because of a recent diagnosis, are anxious about an upcoming procedure or are concerned about insurance coverage, pharmacy music on hold messaging will ease your callers’ concerns. Offer a client testimonial and mention your client referral program. Offer advice about smoking cessation, diabetes care or medication therapy management – invite patients to come in to discuss further in a private setting. Tell patients about your background, experience or hobbies. Offer at-home tips for a healthier lifestyle while promoting your holistic health/nutrition consultative services. Remind callers about your compounding services and durable medical goods offerings. Promote your revenue boosting skin care and makeup lines, and wellness classes.

Turn your on hold button into a pharmacy builder with OnHold.com! Call 1-888-321-8477 to learn more about the Pharmacy On Hold Profit System. Nobody knows on hold like OnHold.com.
Music on hold phone messaging

On hold messaging script interview
We'll learn about your pharmacy via an on hold messaging script interview. Then, our scriptwriters will create a customized on hold script just for your business. 

On Hold messaging voice

Professional on hold voice narration.
Select from available pro voice talent and music tracks that fits your style.  Play around and have fun. You can always try something fresh next time.

Messages on hold scripting

Voice and music on hold studio editing.
Sit tight. Our engineers got this! Our studios, tech support and quality control team are all in-house so production happens quickly. We'll make your business sound awesome.

On hold music marketing

On hold messages delivered to your phones.
Directly to your VoIP system or onto our on-hold player. When on hold equipment is needed, we only use custom American made systems that provide the best sounding results.

Phone on hold messages

​Delighted callers and increased sales
Measurable results of improved caller satisfaction, reduced hangups, and improved revenues for your business. You'll wonder why you didn't call us years ago. 


Music on hold for independent pharmacies.

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  • On-Hold Samples
  • Voices & Music
  • Voice Greetings
  • Reviews
  • Client Update Request