Improve engagement with your callers on your Mitel MiCloud Connect phone system.
Note: you must be a Decision Maker or Phone Manager to upload your OnHold.com custom marketing on hold audio for your Mitel MiCloud Connect phone system.
To add the OnHold.com music on hold audio file to use as an on hold music resource:
Log in to your “MiCloud Connect” Portal
On the “Phone System” menu, click “On Hold Music”
Under “Manage Files”, click “Add Music” in the toolbar
The “Upload On Hold Music” dialog box will display
Next to “File to Upload”, click “Browse”
Navigate to your computer & select the www.OnHold.com custom music on hold audio file to upload, and then click “Open”
In the “Description” field, enter a short description of the on hold music audio
Click “OK” to add the on hold music resource
Questions? Call 1-888-321-8477 or visit www.OnHold.com.
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Hold Music Services