Custom Cisco Music On Hold and Auto-Attendant Greetings
As with most Voice over Internet Protocol (VoIP) phone systems, Cisco allows for upload of customized music on hold, auto-attendant greetings, and voice prompts. Cisco VoIP phone systems are quite flexible in how and where custom audio is played for your business. Your Unified Communications Manager (Unified CM or CUCM) software makes it easy for your admin to configure and update the audio programs provided by our production studios. As Cisco phone systems & software versions vary, we recommend consulting your phone admin to determine the best configuration for your business. Our technical support team is available to consult with your admin if requested.
Our production team is highly skilled in creating audio optimized for Cisco VoIP phone systems. Whether you need custom music on hold marketing, daytime greetings, afterhours greetings, or more comprehensive IVR/phone tree audio, we are here to help.
Questions? Call the VoIP audio experts at OnHold.com at 1-888-321-8477!
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Add Custom Music On Hold to Your First Communications (FirstComm) VoIP Phone Service
Below are step-by-step instructions for loading an OnHold.com custom audio program to your FirstComm VoIP phone system. You'll need to first save the audio file we sent to you. We recommend saving it to your computer in an easy to locate folder or on your desktop.
* Log into your Comm Portal, also called the Administrator Portal (you'll need Admin access).
* On the left side of the panel, you'll see "Music On Hold" - click on this link.
* Click on the "Resources" tab then scroll to the bottom of the page.
* Enter an ID for your on hold program in the "ID text" box - note: this ID must be between 10 and 99.
* Enter a description for the recording in the "Description" text box (we recommend naming it similarly to how the file we sent to your is named).
* Click on "Browse" and select the OnHold.com music on hold program you wish to upload.
* Click "Add".
Questions? Give us a call at 1-888-321-8477
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Music on hold playback for VoIP Phone Systems (also called IP, cloud based or hosted phone systems):Read Now
Music on hold playback for VoIP Phone Systems (also called IP, cloud based or hosted phone systems):
Most Internet based phone systems allow for upload of custom music on hold audio. An important point to ask your Internet phone provider is how your music on hold plays – whether it starts at the beginning with every call or runs in a loop, or if they allow randomization of music on hold audio file playback. A professional audio studio knows how to create music on hold to work best with any of these scenarios.
Call OnHold.com at 1-888-321-8477 to hear more!
OnHold.com | 1-888-321-8477
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OnHold.com Voice over Internet Protocol (VoIP)
Voice over Internet Protocol (VoIP) telephone service from companies such as Grasshopper, Weave, 8x8, Ooma, Jive and many more has become increasing popular. These services provide benefits such as lower cost, ease of use for remote workers, and expanded features. Many Voice over Internet Protocol (VoIP) telephone services allow their customer or representative to log into a web portal and upload a message on hold audio program, such as created by OnHold.com. This makes it easy & seamless for companies using Voice over Internet Protocol (VoIP) services to have OnHold.com music on hold messaging play to every caller. Not sure what your Voice over Internet Protocol (VoIP) telephone service offers?
Give OnHold.com a call at 888-321-8477.
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