What Does A Daytime Greeting Do?
A daytime greeting (also called an auto-attendant greeting) plays prior to a person answering the telephone, and provides options for your callers. A day greeting includes company identification (“You have reached ABC Company”) followed by directives such as “Press 1 for sales”, “Press 2 for service”, etc. You might also consider adding a brief marketing statement as part of your daytime, auto-attendant greeting.
Call OnHold.com at 1-888-321-8477 to hear more about customized daytime, auto-attendant greetings.
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Establishing A Positive Customer Experience by OnHold.com
In addition to increasing revenue, a marketing plan should involve establishing a positive customer experience. OnHold.com develops customized audio marketing to create an enhanced customer experience.
Customized Auto-Attendant, Voicemail and Greeting Audio: When a customer, or prospect, calls your business, what do they hear? As more businesses move to VoIP (voice over internet protocol) / hosted phone systems, many allow custom audio to be programmed into the phone system. Contact OnHold.com for help!
Customized On Hold Messaging: Inevitably, customers are placed on hold at your business. OnHold.com will create a customized music on hold program that educates, informs, and entertains callers with information about your business - increasing revenue & creating a positive experience for your caller on hold.
What type of customer experience are you creating? Contact OnHold.com at 888-321-8477 for a free marketing analysis!
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