Click here to read some of our many 5-star Google reviews.

The customer service we receive is beyond expectation. Our account manager is always available to meet our needs. You can depend on quality recordings in a timely fashion! Thanks, On Hold...It's a pleasure doing business with you! Jeanne L, Cobble Hill Animal Clinic

Glad we met your on hold marketing expectations, Jeanne! 😄 -HG (Response from OnHold.com)

We’ve been working with onhold.com for several years, and it’s always a pleasure. When we need to update our program, their turnaround time is lightening fast, and the quality of the finished product is top-notch… our customers probably think we have a professional audio studio on-site. Simon Duvall, Online Vacation Center

 Glad your callers on hold were able to take a vacation with us, Simon! 😉-JG ​(Response from OnHold.com)

I’m really glad that I’ve chosen your company. I’ve researched a few other companies and you were the only company that responded to our needs without any pressure of having to buy immediately or me having to contact your company again after I’ve put in a request for more information. Your excellent customer service and passion for what you do really shows because our audio sounds amazing! You’re an awesome company to work with! Thank you! We will definitely spread the word! Elle Soundara, Action Staffing Services

We're happy you hired us ​for your staffing on hold messaging, Elle.  You're making us blush! :) -DH (Response from OnHold.com)

Our company shopped around on the Internet and decided to work with On Hold. What a great decision! The service is top-notch. The quality of their product is top-notch, and their prices were very competitive. Our account manager is knowledgeable, quick to answer all of our questions and help us through the entire creative and production process. Thanks again! Joe Newman, MBA Supply Company

 It's a pleasure to work with your company too, Joe! Here's to supplying a great customer experience on hold!  -DH (Response from OnHold.com)

Sounds great, thank you! Tom Murray, C.S.C. Force Measurement, Inc ​

It's always a pleasure, Tom.  Sure glad we are able to help you sound great on hold! 🙄-JG (Response from OnHold.com)

On Hold has been a pleasure to work with.  The staff are knowledgeable and extremely helpful.  I would not hesitate to recommend their services.  Thank you for your great work!  Dr. Sam Saleh, Ora Dentistry Spa

And, we floss everyday! Thanks for the nice comment about our dental on hold messaging, Dr. Sam!  We have quite a bit of experience in your industry so I'm glad that was visible in the end result.  -EG (Response from OnHold.com)

Great Service!!! I have been very impressed with the patience and service On Hold provides.  I would recommend this company to anyone who runs a business. Jennifer Parker, Collier Dental

Thanks for the awesome review about our on hold service.  It was a pleasure working with your practice and look forward to continuing to market to your patients on hold!  -JG (Response from OnHold.com)

Wow!!!!!!!!! Great Job!  Fabulous music choice. Judith Krupnick, Cherry Hill Volvo

Glad our music on hold options were to your liking, Judith!  😁-EG (Response from OnHold.com)

On Hold was a great, inexpensive investment for our office! We can now market our new products and specials to our patients while they are on hold. What better way to make use of our patients time while they wait? The customer service at On Hold is outstanding, they really made sure that we were satisfied with the product. I would definitely recommend On Hold to a friend. Olga Lorenzo, Family Dentistry

Hi Olga! Thanks for your great review.  We're glad you found our on-hold marketing to be a wise investment!  Keep 'em smiling! 😁  -JG (Response from OnHold.com)

 Got the system and installed it without a hitch. It sounds great! Thanks for the expedited service! David Venier, FAST Air/Heat - Plumbing/Gas - Electrical 
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Hi David! We're so glad the on hold system was installed without a problem. In case you ever run into a challenge with your on hold equipment, we have a full tech support department.  Just give us a shout!  We're always happy to assist! -DH (Response from OnHold.com)

Fast and courteous service as always! Chris D'Amore, Brickside Grille​

Don't be fooled, Chris.  All of our on hold productions are custom created in one of our three in-house production studios.  That's what keeps things moving so efficiently around here.  Next time you're in the area, give us a call and we'll give you the on hold studio tour!  😉 -JG (Response from OnHold.com)

I love it! Thank you. The voice and music on hold are great. I wanted to let you know how pleased everybody is with the on hold message. It has integrated perfectly with our expectations. I appreciate how fast we were able to engage it and will recommend to others in need. Dr. Fran Clairmont, Abington Dental Associates ​

That's what we love to hear, Dr. C!  We'll be sure to pass along your nice comment to our on hold studio staff! 🤗-EG (Response from OnHold.com)

Hiring you was soooo worth it! I bookmarked your site almost a year ago (second guessing the investment). Now, I’m kicking myself because we didn’t hire you earlier. Our business sounds much more professional and trustworthy than any of our competitors! Thanks Clarence Fisher, Tulsa Internet Marketing Service

Hi Clarence! It's so nice to receive such a positive comment from another marketing firm.  Thanks for being a part of our music on hold family! -JG (Response from OnHold.com)

Thanks to you and your team for the great job on producing our on hold recording. You helped make it an easy, seamless process -- the vocal talent and music background, along with the assistance with the script was most appreciated. Not to mention that the turnover time was amazing. Also appreciated the support you gave when it came time to go "live" in our office. Fantastic! Andrew Sarnoff, Cosmetique Dermatology Laser & Plastic Surgery LLP

Hi Andrew - We're happy you had such a positive on hold experience with our staff.  Did you know we also have character voice options, too?  Just in case you ever wanted to have fun with your on hold messaging, let us know!  -JG (Response from OnHold.com)

Works Great. Sounds Awesome! Thanks Again for all your help! Tyler M., Joy Medical Group, LLC

That's what we like to hear, Tyler!  Sounding great On Hold is our job.  It's always a pleasure to work with your offices. 🤗-DH (Response from OnHold.com)

We have been very pleased with the finished product that On Hold completed for us. I found their services over the internet, and was pleased with their professionalism and expertise in this area.  Now when patients call our offices and are put on hold, they hear a great advertisement about our services and facility! Kim Cox, Summit Physical Therapy & Rehabilitation

Hi Kim!  We feel very fortunate that we have had the opportunity to be your on hold messaging provider for as many years as we have.  Thank you for such a nice testimonial! 😎-EG (Response from OnHold.com)

Very nice. It's rare to find a company today that will go all-out to give this level of customer service and follow thru. Many thanks! The sound quality, the immediate attention to detail and the overall experience has been incredible! Erik Peterson, Natural Skin Solutions

Hi Erik - we're glad to give both you and your on hold callers a great customer experience!  -JG (Response from OnHold.com)

"Wow!!" is the first word that comes to my mind when writing a testimonial for my experience with this company! Dr. Nelson Chen, Advanced Dentistry Northwest 

Hi Dr. Chen! We are glad to Wow both you and your patients on hold! -JG (Response from OnHold.com)

The entire process of creating a music on hold program was easy, and the result sounded very polished and impressive. On Hold produced the program in a very timely fashion. I would happily refer anyone to do business with On Hold. Stephanie Sterie, Telecom XXI

Hi Stephanie! It's so nice to have you as one of our Telecom Music On Hold partners!  Please let us know if we can be of further assistance! ​​🤗 -LF (Response from OnHold.com)

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