What do callers to your business hear as a greeting? “What?” “Yeah?” “Um?” This may be a caller’s first impression of your business, and if your greeting doesn’t reinforce the image you’ve worked so hard to create, you could be losing business. Think of it as someone walking through your front door and being ignored or treated as an annoyance. A professionally produced auto-attendant will take the guesswork (and potential loss of sales!) out of your company greeting. Improve caller satisfaction, increase revenue, and enhance your image with a custom telephone experience.
Not sure of the capabilities of your phone system or need advice on upgrading your phone system? Call the telephone experts at 1-888-321-8477 or visit OnHold.com/Voice-Greetings to hear more!
www.OnHold.com | 1-888-321-8477
#OnHold #AutoAttendant #Greeting #Telephone #TelephoneExperts #AudioExperts
NEC DSX Music On Hold Installation
In your office, likely in a server room or utility closet, is the “brain” of your NEC phone system. On the bottom of the cabinet is a port labeled “Audio1”– this is where you’ll connect the OnHold.com music on hold player. The on hold player includes an audio cable and a small adapter. You’ll need to connect the adapter to one end of the audio cable, which will then connect to the “Audio1” port on the phone system. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output. It’s just that easy!
Questions? Call OnHold.com at 1-888-321-8477. Visit www.OnHold.com for telephone marketing.
#OnHold #NEC #MusicOnHold #DSX #OnHoldPros #PhoneExperts
To play custom music on hold via the auxiliary port of your RCA Unison U1000 Base Station, you’ll need the custom audio cable and on hold player provided by OnHold.com.
1. Connect one end of the provided audio cable to the music on hold player, connect the other end to the headset port of the RCA Unison U1000 base phone.
2. Press the “Menu” softkey while in idle mode.
3. Using the directional pad, move the indicator to “Music On Hold.” Press the “Select” softkey.
4. Move the indicator to “M.O.H. Source” and press the “Select” softkey.
5. Select “Auxiliary In” and press the “Select” softkey. Your custom music on hold will be heard by all held calls on the system via the OnHold.com message on hold player.
www.OnHold.com/RCA-Unison-u1000.html or 1-888-321-8477
#OnHold #RCA #MusicOnHold #Unison #OnHoldPlayer #U1000
As businesses evolve into a “new normal” it is evident that a higher priority needs to be placed on customer service. This is especially true of a caller’s telephone experience. An increase in phone on hold times, whether due to expanded business or understaffing, has the potential to cause caller frustration. This is where you can easily and economically improve your customer service. Utilize hold times to provide information, advertise products or services – keep your callers calm and interested. Additionally, custom auto-attendant greetings and voice prompts help route callers to the appropriate department & can offer promotional information.
Not sure if your phone system offers these features, or where to begin? We’re here to help. Visit www.OnHold.com or call 1-888-321-8477.
#CustomerService #OnHold #MusicOnHold #Support #AutoAttendant #VoicePrompts #PhoneExperts
Vertical SBX Custom Music On Hold
In your office, likely in a server room or utility closet, is the “brain” of your Vertical phone system. On the right side of the cabinet, you’ll need to open the clips to access the cabinet. Once open, look for the port labeled “MOH”– this is where you’ll connect the OnHold.com music on hold player. The on hold player includes an audio cable and a small adapter piece. Depending on your phone system, if the audio cable doesn’t fit into the “MOH” port on the phone system, you may need to connect the adapter piece to one end of the audio cable, which will then connect to the “MOH” port on the phone system. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output.
You’ll need to attach the power cord to the OnHold.com music on hold device & insert the USB drive into the front of the player. On the back of the on hold player is a “Volume” knob – we recommend the “5” setting to start. It’s best to call your main phone number from another phone to listen to the audio playing on hold & adjust the phone line volume if needed. If you wish to preview the audio playing from the on hold player, press the red “Speaker” button on the front of the player – bear in mind the speaker has a fixed volume, and cannot be adjusted.
Questions? Give OnHold.com a call at 1-888-321-8477.
#Vertical #OnHold #MusicOnHold #TechExperts #VerticalSBX
Turn Phone Time into a Job Posting Hotline
We hear every day on the news, from clients, family, and friends how difficult it is to hire new employees. You believe you’re doing all you can to fill job openings. You’ve posted to all the usual job search engines, social media, local radio, recruiting services, etc. Are you making use of your most valuable, and captive, resource – your callers? Think about how many people call your business each day. Hundreds? Thousands? You could be using that call time to proactively search for new hires. Here are a few examples:
Custom Auto-Attendant Greetings
Custom On Hold Messages
Whether you need custom audio marketing for on hold, auto-attendant or voice prompts, job posting assistance or a combination, OnHold.com is here to help.
Not sure whether your phone system offers the capability of playing custom greetings, voicemail or on hold? Give the experts at OnHold.com a call!
OnHold.com | 1-888-321-8477
#OnHold #Jobs #Hiring #Telephone #Marketing #Audio #AudioProduction #Studio
SIMPLE Music On Hold Solutions
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