Establish a Welcoming Phone Experience for Your Hotel, Inn, or B&B
The hospitality industry relies on custom music on hold messaging and auto-attendant greetings to provide a professional, welcoming environment for callers, resulting in increased bookings and additional revenue. Provide information about your property and area attractions, specials, and promotions.
Learn more about hospitality music on hold marketing and auto-attendant greetings at OnHold.com/Hospitality or call one of our marketing experts at 1-888-321-8477 for a complimentary music on hold demo.
Seasonal Hospitality Music On Hold Marketing: With the upcoming graduation and wedding season, remind callers to reserve rooms for guests traveling to the area.
OnHold.com/Hospitality | 1-888-321-8477
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Cross-Selling On HoldRead Now
Music on hold messaging is a useful tool for cross-selling because it allows a business to communicate directly with callers easily and cost-effectively.
While a caller is on hold, use messaging to highlight products or services a caller may not have considered before. For example, a salon client calling to schedule a haircut and color might also be interested in lash extensions.
Offer promotions or bundle deals to callers while they are on hold. For example, someone calling to book a hotel room may be interested in a promotional deal that includes dinner at a local restaurant or a facial in the hotel spa.
Encourage callers on hold to visit your business. For example, notify customers waiting on hold for a car dealership about upcoming sales events or to stop by for a complimentary, no-strings-attached evaluation of their trade-in.
Increase awareness of additional products or services. For example, an insurance agency can use on hold messages to market boat and RV coverage, life policies or business medical.
On hold messaging is an effective tool for cross-selling because it allows businesses to communicate directly with customers in a non-intrusive way. By highlighting related products or services, offering promotions or bundles, businesses can increase revenue by motivating customers to make additional purchases.
Visit www.OnHold.com or call 1-888-321-8477 for your free business music on hold demo!
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By using professional music on hold messages, hotels keep callers better informed and engaged, reduce caller frustration, and ultimately improve customer satisfaction.
A hotel can benefit in a number of ways from using on hold messages, including:
Hotel music on hold messages can be used to provide important information about the hotel, such as its amenities, location, and services. This helps to educate callers and answer their questions before they speak with a staff member.
Promote hotel services such as restaurants, spa services, or event spaces. You can also use on hold marketing to promote special offers, loyalty programs or discounts.
Music on hold messages help create a professional image for the hospitality industry. A well-crafted on hold message enhances the caller perception that they are dealing with a professional and well-organized business, which increases their confidence in the hotel.
On hold marketing is a valuable tool for hotels to improve the caller experience, promote their services, and create a professional image for their property.
Visit www.OnHold.com/Hospitality or call 1-888-321-8477 for your free hotel music on hold demo!
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