Choosing an on hold marketing company can be an intimidating task. Here are some things you should consider before making a decision:
Find an on hold marketing company that has experience in your industry. They will have a better understanding of your business and customer needs and can create a more effective on hold marketing message.
Make sure the on hold marketing company offers customized messages tailored specifically to your business. This will ensure your message resonates with your customers and promotes your brand.
The voice talent used in your music on hold messages is critical. Look for a company that offers a range of professional voice options and provides samples, and that those voices are human not AI or computer generated.
The script for your on hold program is important to ensure the message is clear, concise, and informative. Look for a company that offers professional scriptwriting and works with you to ensure the message is perfect.
Ensure the production company you choose has the technical expertise to help integrate their on hold messaging with your phone system, and provide ongoing support and updates as needed.
Look for a company that provides excellent customer service and support – read their reviews. A good on hold marketing company should be responsive to your needs and provide timely assistance.
Ultimately, choose the music on hold marketing company that is the most responsive to your questions, is well-reviewed, offers quality audio samples to preview and has experience in your industry.
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The OnHold.com team promises to always offer exceptional production and support. If, at any time, you are not entirely pleased with any aspect of the production or support process, we will make it right – no exceptions. Contact our Production Assurance Team with any questions or concerns at 1-888-321-8477. Your satisfaction is our success. We promise.
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