That's right, listening to on hold messages can actually improve fine lines and wrinkles.
How, you ask? Well, it's all about stress reduction. When you're waiting on hold, it's easy to get frustrated or anxious, which can lead to increased stress levels. And we all know that stress can wreak havoc on your skin, causing breakouts, wrinkles, and other signs of aging.
But when you're listening to soothing music or a calming voice on hold, it can help lower your stress levels and promote relaxation. And when you're relaxed, your body produces less cortisol, a hormone that's known to contribute to aging skin.
Plus, some on hold messaging even includes helpful tips and information about skincare, which can help you take better care of your skin and reduce the appearance of fine lines and wrinkles.
So, the next time you're waiting on hold, don't be annoyed. Instead, take it as an opportunity to improve your skin and your overall wellbeing. And who knows, maybe you'll even enjoy the on hold messaging enough to sing along and get some extra facial exercises in! Ideal for beauty salons, day spas, dermatologists, and spas!
www.OnHold.com/Beauty or 1-888-321-8477
#OnHold #Beauty #MusicOnHold #Salon #Spa #Dermatology
Are you making do with fewer than normal team members? Between budgetary concerns and the challenge of finding and hiring qualified people who are willing and ready to work, most businesses are feeling the pinch of fewer employees to tackle the same daily tasks. Fewer team members often translates to longer and more frustrating hold times for your callers. Are you overlooking a valuable “silent partner” that’s right in your office already? Wake up that silent partner and make your phone technology work for you! Why pay a valued employee to answer the same questions day after day, when professional, well produced custom greetings and music on hold messages can provide the same information in an entertaining and informative way? If you are running your office with fewer people, why not turn your callers over to your “not so silent” partner, your on hold messaging program? Let the professionals at OnHold.com show you how to turn that silent on hold time into big returns in building your brand, and in keeping your callers happy and entertained on hold.
www.OnHold.com | 1-888-321-8477
#OnHold #Information #MusicOnHold #OfficeAssistant #NoSilenceOnHold
To add the OnHold.com-provided custom music on hold program to a Mango Voice playlist:
Questions? Give www.OnHold.com a call at 1-888-321-8477.
#MangoVoice #OnHold #Mango #MusicOnHold #VoIP
Need to upgrade your music on hold? "Leave" it to the experts at OnHold.com!
Dental and medical practices – start reminding callers to use their benefits before they expire in just a few short months!
OnHold.com | 1-888-321-8477
#AutumnalEquinox #Fall #Autumn #Fall2023 #OnHold
As a homeowner, it's natural to want to save time and money and take on various home projects yourself. DIY can be a satisfying and cost-effective way to improve your home, but when it comes to electrical work, safety should always be your priority. Electrical systems are complicated and potentially hazardous, making it imperative you hire a qualified electrician rather than attempting to tackle electrical projects on your own.
While hiring an electrician may seem more expensive compared to DIY, it can ultimately save you money. A qualified electrician can assess and repair issues that might not be apparent to an untrained eye. By addressing problems early on, you can prevent future electrical failures, reducing the risk of costly repairs or replacements.
While many DIY projects can be fulfilling and economical, electrical work is a specialized field that requires the skills and knowledge of a trained electrician. The safety risks and long-term cost savings of a professional electrician far outweigh the benefits of attempting electrical projects yourself. Protect your home, your loved ones, and your investment by making the wise choice: hire an electrician for your electrical needs. Your peace of mind and the safety of your home and family are worth every penny spent on qualified electrical services.
Electricians, visit www.OnHold.com/Electrician for ideas to provide safety tips to every caller, and increase revenue for your business.
www.OnHold.com | 1-888-321-8477
#OnHold #Electrician #MusicOnHold #Electric #Safety
The Music On Hold Production Process
Step 1: We research your business & develop your script.
Step 2: The script is sent to you for review & approval.
Step 3: Choose the music & voice for your program.
Step 4: Our studios send your completed audio.
Step 5: Engage your callers & increase revenue!
It’s just that easy to have custom, professional music on hold playing at your business. Visit www.OnHold.com or call 1-888-321-8477 for your free music on hold demo.
#OnHold #MusicOnHold #Scriptwriting #Experts #Music #Voice
To get started, you’ll need the music on hold player provided by OnHold.com.
From the base phone (models SB67138 or SB67158):
• Ensure the music on hold player is connected to the base phone Headset/AUX in jack
• Press the Menu/Enter button & scroll to “Base setup” & press Enter
• Scroll to “Music On Hold” & press Enter
• Scroll to “MOH Source” & press Enter
• Select “Aux In Device” & press Enter o You will see a message “Device connected to the headset jack will be used for MOH”
• Scroll to “MOH on/off” & press Enter
• Select “On” & press Enter to save the settings o You will see a message “Device connected to the headset jack will be used for MOH”
• Scroll to “Review MOH” & press Enter
• Scroll to “Aux In Device” & press Enter
• Exit when you are done reviewing the audio
Please note: audio volume is adjusted via the external music on hold player, not via the base phone.
You’re ready to play your OnHold.com custom messaging on hold to every caller via your AT&T SynJ SB67138 or SB67158 phone!
Questions? Call OnHold.com at 1-888-321-8477!
#OnHold #MessageOnHold #MusicOnHold # #AT&T #SynJ #SB67138 #SB67158
In today's fast-paced business environment, having a reliable and efficient communication system is critical for success. And one of the most important components of this system is the telephone.
The telephone allows businesses to connect with customers, clients, and partners in real-time, providing opportunities for building relationships, providing customer service, and closing deals. It also enables businesses to respond quickly to customer inquiries and resolve issues, improving customer satisfaction and loyalty.
In addition, the telephone is a flexible and cost-effective communication tool, allowing businesses to reach a large audience.
So, if you want to stay competitive in today's business world, it is essential to have a robust and reliable telephone system. Invest in quality hardware and software, train your employees to use it effectively, and prioritize customer service to ensure that your business is always ready to communicate and succeed – and, of course, make use of custom auto-attendant greetings and music on hold messaging.
Need help deciding which telephone system or service is right for your business? Our experienced team is here to provide referrals.
www.OnHold.com | 1-888-321-8477
#TelephoneCommunication #BusinessSuccess #CustomerService #AutoAttendant #MusicOnHold
Easily & quickly upload custom music on hold to your CallHippo phone service with help from OnHold.com.
Before you begin, save the custom music on hold audio files provided by our studios to your computer in a convenient location, such as your desktop.
Sign in to your CallHippo account (web.callhippo.com)
#OnHold #CallHippo #MusicOnHold #VoIP #Audio #Marketing
Think of a call queue as though a caller is waiting in (a virtual) line. When someone calls a phone system that is call queue enabled, the call is routed and held until someone is available to answer the call. In many cases, a custom queue marketing program may be played while the call is held. The benefit of a call queue is that the call is directed to the correct department or team with little to no effort on the part of your employees, saving your business time & money while providing an improved caller experience.
Whether you have questions about this information, or need custom audio for your phone system, visit www.OnHold.com or call 1-888-321-8477!
#OnHold #CallQueue #MusicOnHold #VoIP
Before you start, you’ll want to save the audio files we sent to your computer in a convenient location, such as your desktop. Below are instructions for uploading the custom auto attendant greetings.
Please note that if you have not previously configured your Automated Receptionist, of if Verizon has not already done so for you, you may need to contact them for setup. Verizon also offers a terrific portal simulator on their website.
Log in to your Verizon One Talk “My Business” web portal.
Click “Manage Account”
From the Product Tools section, click “One Talk
If necessary, click “View all”
To navigate, mouse over each option.
From the 'I want to' section, click “Manage features”
From the Business Features tab, click “Automated Receptionist”
Click the appropriate Automated Receptionist phone number.
If none are listed, you will need to reach out to your Verizon rep for activation.
In the 'Setup Automated Receptionist' section, select “Upload custom greeting”.
Custom greetings can be set on both the 'Business hours' and 'After hours and Holidays' tabs.
Click “Upload” – if a greeting already exists, click “Replace Existing”
Navigate to the desired audio file on your computer, click the preferred file then click “Open”
Click “Save” (upper, right)
For help, call www.OnHold.com at 1-888-321-8477!
#OnHold #Verizon #AutoAttendant #OneTalk #Greeting
“OnHold.com is very professional. They ensure they meet expectations to ensure my business also sounds professional for our customers. That's the best Business 2 Business experience I encountered.”
Bradley Smith, Cloud Cubix LLC www.CloudCubix.biz
Cloud Cubix operates primarily in the external Internet/online space, and they understand the need for internal messaging and promotional marketing. Every time one of their callers is placed on hold, they hear informative, educational, and entertaining music on hold. One of the many talents of the OnHold.com scriptwriters is the ability to make technical or complex terminology easy to understand for all callers. When you need a marketing company to create an outstanding, relatable phone experience, you can rely on OnHold.com!
www.OnHold.com | 1-888-321-8477
#OnHold #CloudCubix #MusicOnHold #GoogleReview #OnHoldReview #MusicOnHoldReview #5Stars
Are patient calls going unanswered or are they left holding on in silence for too long? According to PhysiciansPractice.com, “Phones are a major operational issue in many medical practices. The reflexive solution is to add dedicated phone staff and/or move the function to a back room where the incessant ringing is isolated from the rest of the office. A real solution requires understanding the root of the problem.
Why is the office getting so many calls?
Visit OnHold.com/Medical or call 1-888-321-8477 to learn more. The experienced medical marketing team at www.OnHold.com is here to support you.
#OnHold #Medical #PhysiciansPractice #MusicOnHold #Telephone #MedicalOffice #MedicalPractice #Marketing
When your medical practice adds a new provider, whether due to practice growth or transition of ownership, it can be confusing and worrisome for your patients. They have questions about the doctor’s background, qualifications, and specialties. In addition to postcard, newsletter, social media, or email introductions, introduce a new provider to patients with custom telephone auto-attendant greetings and music on hold messaging. If appropriate for your practice, this can be done with a little humor (“Dr. Emily loves to watch Dracula movies to learn new techniques.”) or can tell a bit about the doctor’s hobbies (“In his free time, Dr. Joseph loves to hit the links. If you see him out there, be sure to avoid his slice.”) or about the doctor’s education, background, their family, or any information that might help familiarize patients with their new provider. And it doesn’t stop with your practice team. This Is also an ideal way to introduce new products or services to your patients.
Contact the Medical Marketing Experts at www.OnHold.com/Medical or 1-888-321-8477.
A tip from the pros at OnHold.com – call and listen to your own practice music on hold messaging. Is it outdated? Are you promoting services or doctors no longer part of your practice? Contact us for help!
#OnHold #Medical #MusicOnHold #MarketingExperts
Your phone manners can change a caller's impression of your business - in a positive or negative way.Read Now
We are passionate about creating an exceptional phone experience and believe great phone etiquette isn’t just about answering a call – it’s how you support your callers, ensuring you meet their needs and exceed their expectations. It is vital all your employees know how to capably operate your telephone system: how to place a call on hold and transfer a call to a different extension. Below, our OnHold.com team offers examples of strategies your business can use to enhance your callers’ experience.
Before answering a call, take a second to ensure you are ready to offer your undivided attention to your caller. Set aside whatever you’re working on, take a quick breath, smile, and answer the phone (it’s best to answer by the second or third ring). A caller should always know they are your priority.
When answering a call, be respectful and professional – use a pleasant tone of voice and identify yourself. Treat every caller as you would someone walking through your front door, ensuring every caller feels appreciated.
Throughout a phone call, give the caller your complete focus and repeatedly use their name to create a bond with your caller. Speak in a slow, friendly manner, articulating clearly. Ask if they need anything explained or repeated. Ask “Have we answered all of your questions? Is there anything else we can do for you today?”
If you need to leave a caller to answer another call or look up information, never leave the phone line open. Ask “May I place you on hold for a moment?”, reassuring them you will return shortly. (Learn about custom on hold messaging services at OnHold.com.) If you are unable to answer a question or resolve a problem, transfer your caller to the correct person or offer to research the information and call them back. Use language such as “What a great question! Let me find out for you.” instead of “I don’t know or I’m not sure”.
When closing a phone call, recap any follow-up that is expected by you or the caller. Always thank them for calling (yes, even the difficult callers!) and invite them to call any time they need assistance.
Remember, excellent phone manners are really about respect for your caller and using common sense. A thoughtfully handled phone call creates an intimate connection with your callers, enhancing their overall phone experience, and their opinion of your business.
To learn about custom telephone audio solutions, visit www.OnHold.com or call 1-888-321-8477.
#OnHold #Etiquette #Telephone #MusicOnHold #Authority #Manners
Need custom music on hold or auto-attendant audio for your Mango Voice phone system?
Need instructions for adding custom audio to your Mango Voice phone system?
Need a free music on hold demo for your Mango Voice phone? Visit www.OnHold.com or call 1-888-321-8477.
#OnHold #MangoVoice #MusicOnHold #PhoneExperts
A Recipe for an Exceptional Restaurant Music On Hold Program
Before we start creating your restaurant music on hold program, we plan out the structure and content. We consider your brand, menu, and atmosphere, and develop a script that reflects these ingredients.
Using our knowledge of the restaurant industry, and your restaurant’s specific brand, we write a script that reflects the restaurant’s personality and entices the listener. We include information about your history, menu items, and specials.
Your production coordinator will help you choose the voiceover artist that provides a warm, welcoming voice that matches your restaurant’s vibe. Our voice talent records the script, making sure to deliver it in a clear, engaging manner.
We will help you select background music that matches your restaurant’s atmosphere and enhances the listener’s experience. The tempo and genre of music evokes the overall mood of your restaurant.
Our production team will record and mix the audio, optimized for your on hold equipment or telephone service. Decades of experience results in exceptional audio quality.
Restaurant on hold marketing engages and entertains callers, resulting in increased average ticket sales. Music on hold marketing is vital for restaurants that rely on the phone for reservations, catering inquiries, and takeout or delivery orders.
www.OnHold.com/Restaurant or 1-888-321-8477
#OnHold #Restaurant #MusicOnHold #IncreasedRevenue #PhoneExperts
Before you begin, save the custom greeting audio file provided by our studios to your computer in a convenient location, such as your desktop.
Sign in to your CallHippo account (web.callhippo.com).
Select “NUMBERS” (left side).
Click On NUMBERS Settings.
For an After Work Hour message, you will first have to enter details about your availability into the system. To do that, go to ‘Opening Hours’ and update the ‘Set Custom Time’ section.
Go to “Music & Messages”.
Scroll down to “After Work Hours Message”.
Locate the custom after hours greeting audio file on your computer.
Upload the audio file.
Now your afterhours callers will be greeted properly!
Questions? Call www.OnHold.com at 1-888-321-8477!
#OnHold #CallHippo #AfterHours #Greeting
What questions should you ask a music on hold provider?
#OnHold #MusicOnHold #AudioStudio #Experts
“OnHold.com was so easy to use and offered a wide variety of options for voice and music. Customer service was awesome as was the turnaround time.” Catherine Todd, Greater Valley Health Center www.GreaterValleyHealth.org
The healthcare industry relies on their telephone as their main connection to patients. A smooth, clearly communicated on hold experience results in less anxious patients & increased practice revenue.
Visit www.OnHold.com/Medical or call 1-888-321-8477 to hear more!
#OnHold #GoogleReview #MusicOnHold #Medical #Healthcare
An essential reason for call centers to have custom music on hold is to provide helpful information. This may include tips on how to troubleshoot common problems, reference to self-help resources, or other pertinent information to help customers solve their issues quickly and easily. Not only will this enhance your brand, but it will create additional revenue, reduce labor costs and improve customer satisfaction rates.
Visit www.OnHold.com/Call-Center or call 1-888-321-8477.
#OnHold #CallCenter #MusicOnHold #HelpOnHold
Need custom audio for your Comcast Business phone system?
Need instructions for uploading custom audio to your Comcast Business phone system?
Need a free on hold demo for your Comcast Business phone? Visit www.OnHold.com or call 1-888-321-8477.
#OnHold #Comcast #MusicOnHold #ComcastBusiness #PhoneExperts
Custom Audio Production
& Unique Voice Talent
& Quality, Licensed Background Music
& Creative Production Team
& Decades of Experience
& Unmatched Support
www.OnHold.com | 1-888-321-8477
#AmpersandDay #MusicOnHold #MessageOnHold #Custom #AudioProduction #Scriptwriting
Do you know the difference between the main types of music on hold programs? If not, you could lose money on an ineffective program. Read below to learn more.
Generic Music On Hold Program
A generic music on hold program typically consists of a courtesy message (“Thank you for holding your call is important to us…”) that does not allow a choice of music or voice talent. In many cases, on hold player and phone system manufacturers include this type of audio preloaded in their equipment – meaning any business with their on hold player or phone system sounds the same, and your callers are unable to differentiate you from your competitor.
Personalized Music On Hold Program
As the name indicates, a personalized music on hold program is (slightly) more personalized than a generic music on hold program. A personalized music on hold program typically consists of standard courtesy messaging (“Thank you for holding your call is important to us…”) in addition to dropping your company name into standard messaging such as “Thank you for calling ABC Company, your call is important to us …”. It may also include the ability to select a male or female voice and choose from a small selection of background music tracks. Although an upgrade from a generic music on hold program, a personalized music on hold program doesn’t do much to improve your caller experience or promote your business.
Custom Music On Hold Program
A custom music on hold program includes messaging specifically tailored to your business – background, history, experience, products, services, etc. A custom music on hold script is developed, which becomes the messages that play on hold. You choose the voice to record your on hold messages, and the music that plays in the background. The finished custom music on hold program is a true reflection of your business because it was developed just for you by a professional audio studio. A custom music on hold program directly influences every caller on hold.
A tip from OnHold.com: no matter what type of music on hold program you choose, be sure the audio is appropriately licensed for on hold playback or you may be subject to fines or fees from BMI, ASCAP, etc. All OnHold.com music on hold audio is fully licensed.
To enhance your overall caller experience, and increase revenue, contact OnHold.com at 1-888-321-8477.
Read more from the on hold authority at www.OnHold.com/blog.
#MusicOnHold #OnHold #AudioProduction #OnHoldAuthority #MessageOnHold
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