Custom Healthcare Industry Telephone Messages Calm Nervous Callers and Provide Valuable Guidance
Patients are calling with questions about appointments and concerns about symptoms they are experiencing, increasing the burden for medical office staff and prolonging hold times for patients. A consistent, customized telephone audio solution will assist healthcare teams, offering better quality patient support.
A custom healthcare auto-attendant greeting offers guidelines for patients experiencing a health issue and directs callers to the appropriate department. An afterhours greeting provides patient directives for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance.
As the information publicly available can be confusing, misleading, and frightening, doctors’ offices, hospitals, and urgent care facilities are using custom on hold messages to provide accurate information and guidance.
OnHold.com develops custom on hold programs for the healthcare industry to help allay patient fears, deliver valuable tips, and offer support. Provide your patients a reliable, informative, and reassuring telephone experience. Contact OnHold.com at 1-888-321-8477 to learn ways we can help you improve patient care.
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As dental practices begin the reopening process, it’s more important than ever to provide a calming, articulate telephone experience for your patients. Dental offices love our easy and affordable marketing solution to keep patients on hold… But that’s just the start. We’ll offer patient education about your office policies and procedures, cosmetic offerings, financing options and much more. Trusted by thousands of offices, our in-house studios and support make for a remarkably simple process. Plus, it’s compatible with all phone systems. Why not have a listen to a complimentary custom demo? Simply fill out the form at OnHold.com and a dental on hold expert will contact you right away. We’ll give you all the details.
OnHold.com | 1-888-321-8477
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