Here are instructions for uploading/changing your custom music on hold messages for your RingCentral phone service, from OnHold.com.
You’ll need the music on hold program file provided by OnHold.com, and your custom on hold marketing will be up & running with your RingCentral phone system in no time!
Log into your Web Portal
Go to Settings
Go to Screening, Greeting & Hold Music
On User Hours, make sure Hold Music is enabled. Click Edit to configure
A pop-up window will appear
Click Set Audio to select from Ringtones, Music, or Custom
Browse your PC for your custom OnHold.com music on hold audio file & upload
Click “Done” to save
Click “Save” to confirm
You’re ready to play your OnHold.com customized music on hold messages to every caller via your RingCentral phone service!
Questions? Call www.OnHold.com at 1-888-321-8477!
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Hold Music Services