Are your outdated AT&T 1040, 1070 and 1080 phones wearing out?
As great as the AT&T 1040, 1070 & 1080 phones have been, as with all electronics, they eventually wear out. Maybe one of the extensions no longer works, some of the buttons stick, the phones themselves are breaking. As the phone is a core tool for your business, it is critical to have fully functional, dependable phones and phone service. With so many phone system options available, how do you choose the right one for your business? With decades of experience in the telephone industry, we are happy to provide referrals and advice based on our own expertise and feedback from thousands of clients. Reach out to us at www.OnHold.com or call 1-888-321-8477 for assistance.
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Use your Verizon One Talk auto-attendant greetings to guide & engage callers.Read Now
Use your Verizon One Talk auto-attendant greetings to guide & engage callers.
Before you start, you’ll want to save the audio files we sent to your computer in a convenient location, such as your desktop. Below are instructions for uploading the custom auto attendant greetings.
Please note that if you have not previously configured your Automated Receptionist, of if Verizon has not already done so for you, you may need to contact them for setup. Verizon also offers a terrific portal simulator on their website.
Log in to your Verizon One Talk “My Business” web portal.
Click “Manage Account”
From the Product Tools section, click “One Talk
If necessary, click “View all”
To navigate, mouse over each option.
From the 'I want to' section, click “Manage features”
From the Business Features tab, click “Automated Receptionist”
Click the appropriate Automated Receptionist phone number.
If none are listed, you will need to reach out to your Verizon rep for activation.
In the 'Setup Automated Receptionist' section, select “Upload custom greeting”.
Custom greetings can be set on both the 'Business hours' and 'After hours and Holidays' tabs.
Click “Upload” – if a greeting already exists, click “Replace Existing”
Navigate to the desired audio file on your computer, click the preferred file then click “Open”
Click “Save” (upper, right)
For help, call www.OnHold.com at 1-888-321-8477!
#OnHold #Verizon #AutoAttendant #OneTalk #Greeting
Add Custom Music On Hold for Verizon Business Digital VoIP Phone ServiceRead Now
Add Custom Music On Hold for Verizon Business Digital VoIP Phone Service
Below are instructions to load the custom on hold audio program sent by our studios to your Verizon Business Digital VoIP phone service. Before you start, be sure to save the audio file somewhere you can easily locate it on your computer, such as your Desktop.
Log in to your Verizon admin portal.
Select your site from the Site drop-down menu on the dashboard.
Select Advanced Services from the left-hand navigation.
Select the Site Package Settings tab.
Select Music On Hold.
Under Settings, both “On Hold” and “Call Park” should be checked.
Under Music On Hold Source select Custom.
Upload the custom audio file sent to you by our production team by clicking on the cloud with arrow icon.
Select Save (bottom, right corner)
Questions? Call OnHold.com at 1-888-321-8477!
#OnHold #Verizon #MusicOnHold #VoIP #Audio #Telephone
In your office, likely in a server room or utility closet, is the “brain” (cabinet) of your NEC SV8100 phone system. This may be mounted in a rack, on a shelf or on the wall.
On the cabinet is a port labeled “BG/MOH”– this is where you’ll connect the OnHold.com on hold player. The on hold player includes an audio cable and a small adapter piece. You may need to connect the adapter piece to one end of the audio cable if the audio cable does not securely fit into the “BG/MOH” port, which will then connect to the “BG/MOH” port on the phone system. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output.
You’ll need to attach the power cord to the on hold player & insert the USB drive into the front of the player. On the back of the on hold player is a “Volume” knob – we recommend the “5” setting to start. It’s best to call your main phone number from another phone to listen to the audio playing on hold & adjust the phone line volume if needed. If you wish to preview the audio playing from the on hold player, press the red “Speaker” button on the front of the player – bear in mind the speaker has a fixed volume, and cannot be adjusted.
Questions? Give OnHold.com a call at 1-888-321-8477 or visit www.OnHold.com/NEC-SV8100.
#OnHold #NEC #SV8100 #PhoneExperts #AudioExperts #MusicOnHold
We’ve helped clients navigate these changing times by communicating vital information about their business.Read Now
We’ve helped clients navigate these changing times by communicating vital information about their business. We realize your challenges are unique to your business and are here to help you connect with your callers using informative auto-attendant greetings and music on hold messaging. We’ll help you advise your callers about your policies and procedures, allaying their concerns while assisting your staff in providing accurate, up-to-date information.
www.OnHold.com | 1-888-321-8477
#OnHold #Navigate #MusicOnHold #AutoAttendant #Greetings
What is an auto-attendant afterhours greeting?
An auto-attendant afterhours greeting plays outside of standard business hours, either prior to a voicemail box or may play through once and disconnect the call depending on your phone system configuration and/or preference. An afterhours greeting may also be used for holiday or inclement weather closure.
Whether you have questions about this information or need comprehensive custom audio for your VoIP (Hosted) phone system, visit www.OnHold.com/Voice-Greetings or call 1-888-321-8477!
#OnHold #VoIP #AutoAttendant #Greeting
Music on hold marketing from OnHold.com & your phone system go together like peanut butter & jelly!
OnHold.com | 1-888-321-8477
#NationalPeanutButterDay #OnHold #MusicOnHold #Marketing
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