Whether to choose a male or female voice for your on hold program depends on various factors, such as the target audience, the type of business, and the specific message you want to convey. There is no right or wrong answer to this question, as both male and female voices are equally effective depending on the situation. However, some studies suggest that people tend to perceive female voices as more soothing and empathetic, while male voices can be perceived as more authoritative and informative.
If your business caters to a predominantly male or female audience, you may consider using a voice that aligns with their preferences. For example, a business that primarily focuses on women may find it more effective to use a female voice for their on hold marketing program, while a business that caters to men may find a male voice more appropriate.
Ultimately, the most important factor is to choose a voice that matches the tone and personality of your business. Whether you choose a male or female voice, make sure that it is professional, clear, and engaging, and that it effectively conveys your message and values.
At OnHold.com, we have a talent roster of male and female voices (all are real people, not computer generated!) who are highly skilled and accomplished professionals – and they know how to read your message on hold script to bring it to life. So, go with your instincts and pick the voice that sounds right to you. We bet your callers on hold will like it too!
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The Human Touch On HoldRead Now
The Human Touch On Hold
When you choose OnHold.com to create your custom music on hold messaging program, the voice your callers hear is a real human being not a computer or AI generated. We all hear robotic, digitized voices throughout our day from our devices, computers, navigation systems, even at the register. A cold, concise voice works for some situations – but the sincerity of a human voice matters when the audio is played to your prospects and customers on hold. A human voice is thought to be more relatable, and more trustworthy. Think about it. Your callers are reaching out to your business with questions, concerns, to make an appointment or to make a purchase. They deserve a warm, attentive on hold messaging experience. And your business deserves the opportunity to increase revenue with custom music on hold messaging.
Hear samples of our human voice talent at www.OnHold.com/voices--music.html or call one of our humans at 1-888-321-8477.
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