Add Custom Music On Hold Messages to Your Mitel MiCloud Connect Phone System
Note: you must be a Decision Maker or Phone Manager to upload your OnHold.com custom music on hold marketing audio for your Mitel MiCloud Connect phone system.
To add the OnHold.com custom music on hold message audio file to use as an on hold music resource:
Log in to the “MiCloud Connect” Portal
On the “Phone System” menu, click “On Hold Music”
Under “Manage Files”, click “Add Music” in the toolbar
The “Upload On Hold Music” dialog box will display
Next to “File to Upload”, click “Browse”
Navigate to your computer & select the OnHold.com custom music on hold audio file to upload, and then click “Open”
In the “Description” field, enter a short description of the on hold music audio
Click “OK” to add the custom on hold music resource
Questions? Call 1-888-321-8477 or visit OnHold.com.
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Get into the game this fall and score big with your callers with a great on hold experience from OnHold.com! The best defense is a great offense – so be sure to defend yourself from your competition with a proactive play to keep your callers entertained and informed while they’re waiting on hold. Don’t drop the ball – throw a touchdown every time with great on hold programs from OnHold.com.
Click on the audio player below to hear a sample of our current music on hold message audio:
Who Is On Hold?
Although your music on hold program is about your company, it’s important to remember who is on hold – your caller. Whether you describe them as patients, clients or customers, your message on hold program needs to appeal to them. For example, OnHold.com has created thousands of customized music on hold programs for medical practices – we emphasize the experience of the doctors & practice, while creating a soothing, calming on hold message program for potentially anxious callers. Or, for beauty salons, we’ve developed message on hold programs that are upbeat and colorful. As important as our clients are to us, we realize that, ultimately, informing, entertaining and educating your callers is the goal. Call OnHold.com anytime at 888-321-8477 and be sure to visit us at OnHold.com!
OnHold.com | 888-321-8477
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