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Connecting your AT&T Syn248 with SB35025 handset for custom OnHold.com music on hold

3/21/2019

Connecting your AT&T Syn248 with SB35025 handset for custom OnHold.com music on hold

Connecting your AT&T Syn248 with SB35025 handset for custom OnHold.com music on hold

Connecting your AT&T Syn248 with SB35025 handset for custom OnHold.com music on hold:

Your custom music on hold message program from OnHold.com will be up & running with your AT&T Syn248 SB35025 handset in minutes! To start, you’ll need the music on hold player provided by OnHold.com.

From the SB35025 base phone:

The SB35025 has an audio in/out port for connecting to the OnHold.com music on hold (MoH) player. The audio in/out cable supplied with your SB35025 has an L-shaped connector designed to fit into the space available behind the Deskset marked “AUX I/O port”.
Connect the audio cable from your OnHold.com music on hold (MOH) player to the “AUX I/O port” MOH jack on the SB35025 Deskset.

To enable Music On Hold for your SB35025:

Log on to your WebUI (provided by your phone company) to configure the OnHold.com music on hold settings.
The music on hold settings are listed under Hold Settings in the WebUI.
Select the extension (Deskset) to which you have connected the OnHold.com music on hold player.
In the navigation menu on the left, click Hold Settings
Under Hold Music, click Enable.
Select the Port, which is the extension number of the SB35025 Deskset to which the OnHold.com music on hold player is connected.
All SB35025 Desksets installed in the Syn248 system appear in the list.
Select “Apply” to save changes.

Please note: audio volume is adjusted via the OnHold.com music on hold player, not via the base phone.

You’re ready to play your OnHold.com custom marketing on hold program to every caller via your AT&T Syn248 / SB35025 telephone!

Questions? Call OnHold.com at 1-888-321-8477! Nobody knows on hold like OnHold.com!

#OnHold #MusicOnHold #MessageOnHold #OnHoldAuthority #AT&T

Instructions accurate as of 1/2018

Happy First Day of Spring from OnHold.com!

3/20/2019

Happy First Day of Spring from OnHold.com!

Happy First Day of Spring from OnHold.com!

Happy First Day of Spring from OnHold.com!
Spring is an ideal time to freshen your on hold audio!

OnHold.com | 1-888-321-8477

#SpringBegins #Spring2019 #MusicOnHold #OnHold #MessageOnHold

OnHold.com Landscape Music On Hold

3/19/2019

The OnHold.com Signature Landscape Music On Hold Solution will create a dynamic experience for your callers – keeping them on hold while promoting more of your services. Plus, research shows that callers prefer a customized On Hold solution versus silence, the radio or plain music. The Signature Landscape Marketing On Hold Solution will drive sales by informing callers about your maintenance services and storm cleanup. Educate callers about your specialties such as design, excavation, outdoor lighting, patio & walkway paving & firepit installation. Call OnHold.com at 1-888-321-8477 for a complimentary on hold marketing consultation. Nobody knows on hold like OnHold.com.

OnHold.com | 1-888-321-8477

#musiconhold #messageonhold #onholdmessaging #onholdmusic #onhold #onholdmarketing #landscape

End Awkward Moments On Hold with OnHold.com!

3/18/2019

End Awkward Moments On Hold with OnHold.com!

End Awkward Moments On Hold with OnHold.com!

You place a caller on hold & they hear silence & think you hung up on them ... that's an awkward moment on hold! Let OnHold.com create message on hold that fills the silence & keeps callers on the line!

OnHold.com | 1-888-321-8477

#AwkwardMomentsDay #OnHold #MusicOnHold #MessageOnHold #OnHoldAuthority

Happy St. Patrick's Day from OnHold.com!

3/17/2019

Happy St. Patrick's Day from OnHold.com!

Happy St. Patrick's Day from OnHold.com!

Happy St. Patrick's Day from OnHold.com!
OnHold.com | 1-888-321-8477

#MusicOnHold #OnHold #MessageOnHold #StPatricksDay

OnHold.com Custom Voice Prompt and Music On Hold Audio for Call Centers

3/16/2019

OnHold.com Custom Voice Prompt and Music On Hold Audio for Call Centers

OnHold.com Custom Voice Prompt and Music On Hold Audio for Call Centers

OnHold.com Custom Voice Prompt and Music On Hold Audio for Call Centers

Call centers depend on OnHold.com to create custom audio solutions to assist in navigating callers, keep them in queue, and present an impressive telephone presence. The OnHold.com studios have produced thousands of prompts for hotel chains, ticketing companies, retail operations, airlines, cable and satellite companies, and more. OnHold.com will assist in establishing the optimal call flow for your call center – not only will this enrich your brand, it will create additional revenue, reduce labor costs and improve overall customer satisfaction rates. Call OnHold.com at 1-888-321-8477 for a complimentary call center audio marketing consultation.

Call 1-888-321-8477 to hear more about the Call Center Customized Voice Prompt and Message On Hold Audio Solution from OnHold.com.

OnHold.com | 1-888-321-8477

#MusicOnHold #MessageOnHold #OnHold #CallCenter #AudioMarketing

How to Upload Your OnHold.com Customized Auto-Attendant Greeting for 8x8 Phone Service

3/15/2019

You’ll need the audio file provided by OnHold.com. Your customized OnHold.com auto-attendant greeting will be up & running with your 8x8 phone service in no time!

Add your OnHold.com customized auto-attendant greeting to your 8x8 phone service by following these instructions:

Access your 8x8 web portal via “Account Manager”
From the “Phone System” menu on the left, click “Auto Attendant” to display a list of your Auto Attendants
In the row of the Auto Attendant that you wish to change, select “Edit” in the “Actions” column to display the “Edit Auto Attendant” page
Scroll down and click the + sign to expand “Holiday Hour Rules and Recordings”
In the Holiday Hours window, in the “Auto Attendant: Main Menu” window, scroll down to the “Manage Recordings” tab
Click “Upload Recording” to select your custom audio file from your computer
Click the “Add” button
Locate and select your custom audio file on your computer
Click “Upload”
Click “I Agree” to confirm you own legal rights to use the audio file you selected
In the confirmation dialog box, select “OK”
The file will display in the list of recordings under the “Manage Recordings” tab
To enable the greeting, select the checkbox in the “Active” column (the active greeting always displays last in the list of recordings)
In the pop-window, click “OK”
“Save” changes (a success message will display)
Click “Turn On” to the right of the “Status” section on your Auto Attendant to confirm your changes

You’re ready to play your OnHold.com custom auto-attendant greeting to every caller via your 8x8 phone service!

Questions? Call OnHold.com at 1-888-321-8477!

Don’t forget – OnHold.com offers fully customized music on hold messaging production!

Instructions accurate as of 1/2019. As phone service plans can vary, be sure to confirm information with your phone service provider.

Increase Awareness of Ancillary Banking Products and Services with OnHold.com

3/14/2019

Increase Awareness of Ancillary Banking Products and Services with OnHold.com

Increase Awareness of Ancillary Banking Products and Services with OnHold.com

Increase Awareness of Ancillary Banking Products and Services with OnHold.com

Your personal clients likely know about your traditional checking & savings accounts, but do they know about your retirement planning services? Do your commercial clients know about your equipment finance services? A custom on hold marketing production from OnHold.com will educate your callers about your complete line of personal and commercial services – increasing awareness, and profit, for your financial institution.

A few Spring bank on hold marketing ideas from OnHold.com: Remind callers to make an appointment with one of your advisors to discuss college loan programs. Spring is an ideal time to talk about your home improvement finance programs. Discuss your credit builder programs

To learn more about increasing customer awareness of your products & services, call OnHold.com anytime at 1-888-321-8477. Nobody knows on hold like OnHold.com!

OnHold.com | 1-888-321-8477

#MusicOnHold #MessageOnHold #OnHold #Bank #Banking

OnHold.com Assisted Living Music On Hold Marketing

3/13/2019

OnHold.com Assisted Living Music On Hold Marketing

OnHold.com Assisted Living Music On Hold Marketing

OnHold.com Assisted Living Music On Hold Marketing

The OnHold.com Assisted Living On Hold Solution will drive sales for your facility by promoting the impressive amenities that separate you from the rest (spacious rooms, exemplary service, social interaction). Take advantage of OnHold.com’s decades of experience to reinforce to your callers on hold that you are the ones they want to entrust.

Assisted Living, Senior Living Spring Music and Message On Hold Marketing Ideas from OnHold.com

Notify callers about any Easter or Passover services you offer onsite or within the community. Let callers know about any resident involved gardening programs. Remind callers about planned trips.

Visit https://www.onhold.com/elder-care.html to hear more about assisted living, senior living on hold messaging!

Nobody knows on hold like OnHold.com! 1-888-321-8477

#MusicOnHold #MessageOnHold #OnHold #OnHoldMessage #OnHoldMusic #OnHoldMarketing #Branding #MarketingOnHold #VoIPAudio #Greeting #VoicePrompts #AssistedLiving #ElderCare

The OnHold.com Message On Hold Setup Process

3/12/2019

The OnHold.com Message On Hold Setup Process

The OnHold.com Message On Hold Setup Process

The OnHold.com message on hold setup process is quick & easy. Once a business hires OnHold.com, the interview process begins. Information about the business is gathered & a development questionnaire is completed so our marketing on hold script writing team can create a unique, client-focused on hold script. Scripts are generally 6 to 8 paragraphs in length & represent a total runtime of approximately 6 minutes of customized audio. Visit OnHold.com Voices & Music to hear samples of our voice talent and on hold music, or our Industry Samples page to hear examples of audio marketing for your business. Nobody knows on hold like OnHold.com!

OnHold.com | 1-888-321-8477

#OnHold #Customization #MusicOnHold #MessageOnHold #AudioProduction #Voice #Music

OnHold.com - Daylight Saving Time Reminder

3/10/2019

Don't forget - turn your clocks ahead one hour, check the batteries in your smoke detectors & the expiration dates of your fire extinguishers!

OnHold.com | 1-888-321-8477

#DaylightSavingTime #SpringForward #March #OnHold #MusicOnHold #MessageOnHold #FireSafety

Hit a slam dunk on hold with OnHold.com!

3/9/2019

Hit a slam dunk on hold with OnHold.com!

OnHold.com | 1-888-321-8477

#March #OnHold #SlamDunk #MusicOnHold #MessageOnHold #Basketball

How to Upload Your OnHold.com Customized Auto-Attendant Greeting for Star2Star Phone Service

3/8/2019

How to Upload Your OnHold.com Customized Auto-Attendant Greeting for Star2Star Phone Service

You’ll need the audio file provided by OnHold.com. Your customized OnHold.com auto-attendant greeting will be up & running with your Star2Star phone service in no time!

Add your OnHold.com customized auto-attendant greeting to your Star2Star phone service by following these instructions:

Access your Star2Star web portal and navigate to “Phone System Configuration”
Go to “Advanced Settings” and choose “Automated Attendants”
Choose “Main Menu” then “Add New Automated Attendant”
Name the new auto-attendant in the box and click “Add”
Under the “Main AA” field,
Select the tool icon next to the greeting to display full details for the relevant greeting option
Select “Upload this message” and navigate to your custom auto-attendant greeting on your computer
Follow the prompts to upload and save the file

You’re ready to play your OnHold.com custom auto-attendant greeting to every caller via your Star2Star phone service!

Questions? Call OnHold.com at 1-888-321-8477! Nobody knows on hold like OnHold.com!

Don’t forget – OnHold.com offers fully customized music on hold messaging production!

Instructions accurate as of 1/2019. As phone service plans can vary, be sure to confirm information with your phone service provider.

National Be Heard Day from OnHold.com

3/7/2019

National Be Heard Day from OnHold.com

National Be Heard Day from OnHold.com

Let OnHold.com help you be heard with custom audio production!

Hear what we can do for you at OnHold.com or by calling 1-888-321-8477!

#NationalBeHeardDay #MusicOnHold #AudioProduction #OnHold #MessageOnHold

National Dentist's Day from OnHold.com

3/6/2019

If you love your smile, thank a dentist - if not, call a dentist!

OnHold.com | 1-888-321-8477

#NationalDentistsDay #OnHold #MusicOnHold #MessageOnHold #Dental #Dentist

OnHold.com Fact - Experience

3/5/2019

OnHold.com Experience

OnHold.com Fact - Experience

OnHold.com Fact: We have decades of experience as a leading resource for auto-attendant, music on hold, message on hold, voice prompt and VoIP audio.

OnHold.com | 1-888-321-8477

#MusicOnHold #MessageOnHold #OnHold #AutoAttendant #VoIP #Greeting

You will always win when you choose OnHold.com!

3/3/2019

You will always win when you choose OnHold.com!

You will always win when you choose OnHold.com!

You will always win when you choose OnHold.com!
Nobody knows on hold like OnHold.com!

OnHold.com | 1-888-321-8477

#OnHold #Win #MusicOnHold #MessageOnHold

You'll go bananas when you hear what OnHold.com can do for your business!

3/2/2019

You'll go bananas when you hear what OnHold.com can do for your business!

You'll go bananas when you hear what OnHold.com can do for your business!

You'll go bananas when you hear what OnHold.com can do for your business!

OnHold.com | 1-888-321-8477

#OnHold #MusicOnHold #MessageOnHold #BananaCreamPieDay

Score big and save big during OnHold.com’s March Sales Event!

3/1/2019

Score big and save big during OnHold.com’s March Sales Event!

OnHold.com | 1-888-321-8477

#March #OnHold #MusicOnHold #MessageOnHold #Basketball

Add spice to your message on hold with OnHold.com!

2/28/2019

Add spice to your message on hold with OnHold.com National Chili Day

Add spice to your message on hold with OnHold.com!

Add spice to your message on hold with OnHold.com!

OnHold.com | 1-888-321-8477

#NationalChiliDay #OnHold #MusicOnHold #MessageOnHold

How to Upload Your OnHold.com Customized Music On Hold for Vonage Phone Service

2/27/2019

How to Upload Your OnHold.com Customized Music On Hold for Vonage Phone Service

How to Upload Your OnHold.com Customized Music On Hold for Vonage Phone Service

How to Upload Your OnHold.com Customized Music On Hold for Vonage Phone Service

You’ll need the customized music on hold message file provided by OnHold.com. Your customized music on hold messaging from OnHold.com will be up & running with your Vonage service in no time!

Uploading Your OnHold.com Customized Music On Hold for Vonage Phone Service

Log into your Online Account
Go to PBX Settings
Go to Hold Music
Select “Upload Audio File”
Browse your PC for your custom OnHold.com music on hold audio file & upload
Click “Save” to confirm

You’re ready to play your OnHold.com customized music on hold messaging to every caller via your Vonage phone service!

Questions? Call OnHold.com at 1-888-321-8477! Nobody knows on hold like OnHold.com!

Instructions accurate as of 1/2018

#MusicOnHold #MessageOnHold #OnHold #OnHoldMessage #OnHoldMusic #Vonage #OnHoldAuthority

Upgrade Your Message On Hold with OnHold.com

2/26/2019

Upgrade Your Message On Hold with OnHold.com

Upgrade Your Message On Hold with OnHold.com

Time to upgrade your message on hold? Visit OnHold.com or call 1-888-321-8477!

OnHold.com | 1-888-321-8477

#OnHold #MusicOnHold #MessageOnHold #MadeinUSA #AmericanMade

How to Upload Your OnHold.com Customized On Hold Messaging for Comcast Business Voice Mobility

2/25/2019

How to Upload Your OnHold.com Customized On Hold Messaging for Comcast Business Voice Mobility

How to Upload Your OnHold.com Customized On Hold Messaging for Comcast Business Voice Mobility

How to Upload Your OnHold.com Customized On Hold Messaging for Comcast Business Voice Mobility

You’ll need the customized music on hold message file provided by OnHold.com. Your custom OnHold.com production will be up & running with your Comcast Business Voice Mobility service in no time!

To Access Music on Hold settings, sign in to your Comcast Business online account and select Manage Phone.

Select Manager Settings from the Account menu.
Note: Manager Settings are only available to the Primary Manager or Services Manager.
In the Music on Hold Upload section, select Edit
Choose add a custom music file
To use your OnHold.com customized music on hold file, select Play a custom music file, then select Browse to locate the file you would like to use.
Select the checkboxes to enable or disable on-hold music for call hold and call park.
Select Done when you are finished, then select Save.
Changes should take effect immediately.
Select OK to return to the Manager Settings page.
To activate Music on Hold, select Advanced from the Call Features menu. In the Music on Hold section, select On, then select Save.

You’re ready to play your OnHold.com customized music on hold messaging to every caller via your Comcast Business Voice Mobility service!

Questions? Call OnHold.com at 1-888-321-8477!

#OnHold #MusicOnHold #MessageOnHold #OnHoldAuthority #Comcast #VoIPAudio

Instructions accurate as of 1/2018

And, the winner for on hold production is ... OnHold.com!

2/24/2019

And, the winner for on hold production is ... OnHold.com!

OnHold.com | 1-888-321-8477

#AcademyAwards #Oscars #OnHold #MusicOnHold #MessageOnHold #Production

Connecting Your AT&T SynJ® for Custom On Hold Marketing from OnHold.com

2/23/2019

Connecting Your AT&T SynJ® for Custom On Hold Marketing from OnHold.com

Connecting Your AT&T SynJ® for Custom On Hold Marketing from OnHold.com

Connecting Your AT&T SynJ® for Custom On Hold Marketing from OnHold.com

To connect your AT&T SynJ® (models SB67138 or SB67158) for customized music on hold, you’ll need the OnHold.com music on hold player and audio cable provided by OnHold.com.

From the base phone (models SB67138 or SB67158):

Ensure the music on hold player is connected to the base phone Headset/AUX in jack using the cable provided by OnHold.com
Press the Menu/Enter button & scroll to “Base setup” & press Enter
Scroll to “Music On Hold” & press Enter
Scroll to “MOH Source” & press Enter
Select “Aux In Device” & press Enter o You will see a message “Device connected to the headset jack will be used for MOH”
Scroll to “MOH on/off” & press Enter
Select “On” & press Enter to save the settings o You will see a message “Device connected to the headset jack will be used for MOH”
Scroll to “Review MOH” & press Enter
Scroll to “Aux In Device” & press Enter
Exit when you are done reviewing the audio

Please note: audio volume is adjusted via the external OnHold.com MOH device, not via the base phone.

You’re ready to play your OnHold.com custom message on hold to every caller via your AT&T SynJ SB67138 or SB67158 phone!

Questions? Call OnHold.com at 1-888-321-8477! Nobody knows on hold like OnHold.com!

Instructions accurate as of 1/2018

#MusicOnHold #MessageOnHold #OnHold #OnHoldMessage #OnHoldMusic #AT&T #SynJ #SB67138 #SB67158