BEST ON HOLD MUSIC | MUSIC ON HOLD MESSAGING | TELEPHONE ON HOLD COMPANY - Music On Hold Messaging Blog | Message On Hold | On Hold Blog

2/6/2023

You’ve devoted resources to creating an impressive waiting area within your business. Shouldn’t you do the same for callers waiting on hold?

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You wouldn’t leave a client in your waiting area without acknowledging them and providing a pleasing atmosphere. A custom music on hold program invites callers to remain on hold, while also keeping them engaged.

You’ve devoted resources to creating an impressive waiting area within your business. Shouldn’t you do the same for callers waiting on hold?

Music on hold, much like a waiting area, serves as a space for people to hold for your assistance. When a customer calls a business, they may be placed on hold for a period of time, during which music and messaging is played to them. This is where music on hold comes into play. Just like a waiting area, music on hold messaging provides a sense of atmosphere and helps to alleviate boredom and frustration while the customer is waiting.

Music on hold can also be used to set the tone for a business and create a more professional image. By using custom music and messages, businesses can convey a sense of calm and professionalism, which can help to build trust with their customers. This is similar to how a waiting area can also reflect the ambiance and professionalism of a business.

Music on hold messages and waiting areas serve a similar purpose. Both provide a feel for the atmosphere of a business and help to pass the time while customers are waiting, whether on hold or at your business.

Need to impress your waiting callers? Visit www.OnHold.com or call 1-888-321-8477 for help.

#OnHold #Waiting #MusicOnHold #WaitingArea

2/5/2023

“Our company had a seamless experience with OnHold.com” Pro Auto Care

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“Our company had a seamless experience with OnHold.com” Pro Auto Care

“Our company had a seamless experience with OnHold.com” Pro Auto Care

“Our company had a seamless experience with OnHold.com from the day I inquired about utilizing their services to the time we received the recordings. Lydia was also quick to make any changes to the recordings once we received them. We would recommend this company to any business.” Leah Oramas, Pro Auto Care www.ProAuto1.com

Every call to your auto service center or dealership is a call to action. Are you going to respond effectively or let them hang up & call your competitor? Increase profits & build customer loyalty with help from the automotive marketing experts at OnHold.com.

www.OnHold.com/Automotive | 1-888-321-8477

#OnHold #ProAutoCare #MusicOnHold #Automotive #GoogleReview #AutoService #AutoCenter #5Stars

2/4/2023

How to Upload Custom Music On Hold via Your 8x8 Admin Console

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How to Upload Custom Music On Hold via Your 8x8 Admin Console

How to Upload Custom Music On Hold via Your 8x8 Admin Console

How to Upload Custom Music On Hold via Your 8x8 Admin Console

Log in to your 8x8 Admin Console.

Click Users.
Click the pencil to the right of the user you wish to edit.
Go to Music-on-hold settings and click Change File.
In the menu, select By Uploading an Audio File.
Enter the Title of your recording.
Click the center of your screen or drag an audio file to the Upload your Audio File window.
Click Save.

You’re ready to play custom OnHold.com music on hold messaging to every caller via your 8x8 phone service!

Questions? Give www.OnHold.com a call at 1-888-321-8477.

#OnHold #8x8 #MusicOnHold #VoIP #VoiPAudio

2/4/2023

How can a beauty salon use music on hold messages to sell more products & services?

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How can a beauty salon use music on hold messages to sell more products & services?

How can a beauty salon use music on hold messages to sell more products & services?

Music on hold messages can be a powerful tool for beauty salons looking to enhance the customer experience and promote their services and products. When customers call a salon, they may be put on hold while they wait to speak with a representative. This time can be used to the salon's advantage by playing music on hold messages that are both entertaining and informative. In this blog, we will explore some of the ways that a beauty salon can use music on hold messages to its advantage.

Promote Services and Products: One of the most effective ways to use music on hold marketing is to promote the salon's services and products. The salon can use these messages to highlight its most popular treatments, such as facials, massages, and hair styling services. Additionally, the salon can use these messages to promote its products, such as skincare or hair care products. This is a great opportunity for the salon to generate additional revenue and increase customer engagement.

Provide Information: Music on hold messaging can also be used to provide customers with important information about the salon. This can include the salon's operating hours, location, and social media information. This information can be updated regularly to ensure customers have the most accurate information possible.

Play Relaxing Music: One of the primary reasons that people visit beauty salons is to relax and feel refreshed. Playing relaxing or calming music while customers are on hold can help to create a more tranquil and enjoyable experience.

In conclusion, beauty industry music on hold messages can be a powerful tool for salons looking to enhance the customer experience, promote their services and products, and generate additional revenue. By using these messages wisely, beauty salons can create a more relaxed and enjoyable experience for their customers while also reinforcing their brand.

Visit www.OnHold.com/Beauty or call 1-888-321-8477 for a free custom beauty music on hold demo!

#OnHold #Salon #MusicOnHold #Beauty #Marketing #Branding

2/3/2023

Custom Music On Hold for Vonage Business Phone Service

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Custom Music On Hold for Vonage Business Phone Service

Custom Music On Hold for Vonage Business Phone Service

Below are instructions for changing your custom music on hold for your Vonage Business phone service:

First, you’ll need the on hold program provided by OnHold.com. Your custom music on hold will be up & running with your Vonage Business phone service in no time!

Log into your Online Account
Go to PBX Settings
Go to Hold Music
Select “Upload Audio File”
Browse your PC for your custom OnHold.com audio file & upload
Click “Save” to confirm

You’re ready to play your OnHold.com music on hold messages to every caller via your Vonage phone service!

Questions? Call www.OnHold.com at 1-888-321-8477. Ask us about custom auto-attendant greetings, too!

#OnHold #Vonage #MusicOnHold #MessageOnHold #VoIP

2/3/2023

The top 5 reasons your medical practice needs music on hold marketing.

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The top 5 reasons your medical practice needs music on hold marketing.

Why does your medical practice need music on hold marketing?

The top 5 reasons your medical practice needs music on hold marketing.

Improving the Patient Experience: Medical music on hold can help to create a more pleasant and calming atmosphere for patients while they wait on the phone. This can help to reduce anxiety and improve the overall patient experience.
Promoting Services and Programs: Medical offices can use music on hold as an opportunity to promote their services and programs, such as preventive care services, health screenings, and wellness programs.
Providing Information: Music on hold messages can be used to provide patients with important information about the medical office, such as operating hours, location, and contact information.
Brand Awareness: Medical offices can use music on hold to reinforce their brand image and increase brand awareness. This can help to differentiate the practice from its competitors and create a strong, recognizable brand identity.
Reducing Wait Time Perception: By playing music on hold, medical offices can help to reduce the perception of wait time for patients. This can improve the overall customer experience and increase patient satisfaction.

Call 1-888-321-8477 or visit www.OnHold.com/Medical.

#OnHold #Medical #MusicOnHold #Marketing #WaitOnHold #OnHoldTime

2/3/2023

Introducing ... music on hold from OnHold.com, the superhero of phone systems!

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Saving callers from boredom one on hold call at a time!

OnHold.com saves callers from boredom one on hold call at a time!

With its power to save the day for customers on hold, music on hold messaging from OnHold.com fights boredom, enhances the customer experience, and promotes businesses like no other. Whether it's playing soothing melodies to calm frazzled nerves or informative messages to educate customers, music on hold is always on the front lines, making the world of business communication a better place.

So, the next time you're on hold and hear some amazing tunes or messages, just remember it's not your imagination. It's music on hold from OnHold.com, the superhero of phone systems, saving the day once again!

www.OnHold.com | 1-888-321-8477

#OnHold #Superhero #MusicOnHold #CustomerExperience

2/2/2023

5 ways custom marketing on hold will help your business.

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5 ways custom marketing on hold will help your business.

Enhancing brand image: Custom on-hold marketing allows businesses to reinforce their brand image and messaging to callers while they are on hold.
Providing information: On-hold marketing can be used to provide callers with information about the company's products, services, promotions, and events.
Increasing customer satisfaction: Custom on-hold messaging can reduce perceived wait times and keep callers engaged, leading to increased customer satisfaction.
Cross-selling and up-selling: On-hold marketing can be used to suggest complementary products or services to callers, increasing sales and revenue.
Improved caller retention: By keeping callers engaged and informed, custom on-hold marketing will encourage them to stay on the line, reducing call abandonment.

Hear more at www.OnHold.com or 1-888-321-8477!

#OnHold #MusicOnHold #MarketingOnHold #CustomerExperience

2/2/2023

Assign Custom Greetings to Your Weave Voicemail Boxes

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Assign Custom Greetings to Your Weave Voicemail Boxes

Assign Custom Greetings to Your Weave Voicemail Boxes

Assign Custom Greetings to Your Weave Voicemail Boxes

You’ll need the audio files provided by our studios, and your custom greetings will be assigned to your Weave phone system in no time!

We are experienced in creating audio optimized for Weave (and most other phone systems). To add your OnHold.com custom auto attendant greetings to your Weave phone system:

Log into your Weave Portal (you’ll need your Weave login credentials)
Select “Phone” from the menu to the left
Select “Voicemail Boxes”
Select the box you want to assign a greeting
Click “Add greeting to your voicemail box”
Select the greeting you want to use for that mailbox from the dropdown
Click “Use Selected File”
Click the dropdown arrow under “Schedule Greeting” and select a time
Note: Make sure your general voicemail box is assigned both an Open and Closed greeting. Your Office Hours settings in your Weave desktop app will control when these messages are played.
If you need to assign another greeting, click “Add Greeting”, and repeat steps above.
Once you’ve added and assigned all desired voicemail greetings, click “Save Changes”
Select “Browse Files” to locate the custom greeting file(s) on your computer
Give the greeting a name so you can identify it later
Click “Upload File”

Questions? Visit OnHold.com/Weave or call 1-888-321-8477.

#OnHold #Weave #Greeting #Voicemail #VoIP #AudioExperts #AutoAttendant

2/2/2023

Jewelers enhance their customer experience with custom greetings and music on hold messaging.

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Jewelers enhance their customer experience with custom greetings and music on hold messaging.

Jewelers enhance their customer experience with custom greetings and music on hold messaging.

As a jeweler, your customers expect exceptional customer service, especially when it comes to finding the perfect piece of jewelry. One effective way to enhance the customer experience is by using music on hold. By incorporating music on hold, jewelers can provide customers with a more professional, enjoyable, and memorable experience.

Professional Image: Music on hold can help to create a professional image for your jewelry store. By playing music on hold, you demonstrate to your customers that you are a professional jeweler who takes their time and needs seriously. This can help to build trust and confidence in your business and increase the chances of closing a sale.

Improved Wait Time: When a customer calls and is placed on hold, they may become annoyed or impatient if they have to wait too long. By playing music on hold, you can help to calm and distract your customers, making the wait time seem shorter.

Promoting Products and Services: Music on hold marketing is also a great opportunity for you to promote your products and services. By playing messages about your latest jewelry collections, promotions, and special offers, you can increase customer awareness and interest in your products and services.

Brand Awareness: Music on hold messages can also be used to reinforce your brand image and increase brand awareness. By playing branded on hold messages, you can differentiate your business from your competitors and create a strong, recognizable brand identity.

By creating a professional image, improving hold time, promoting products and services, and reinforcing brand image, jeweler music on hold can help your jewelry business grow and succeed. If you're looking for an effective way to enhance the customer experience and improve the overall image of your jewelry store, you need music on hold from OnHold.com.

Visit www.OnHold.com/Jeweler or call 1-888-321-8477 for a free jeweler music on hold demo!

#OnHold #Jeweler #MusicOnHold #Jewelry #Marketing

2/1/2023

How to Upload Custom On Hold Marketing to Your First Communications (FirstComm) VoIP Phone Service

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How to Upload Custom On Hold Marketing to Your First Communications (FirstComm) VoIP Phone Service

How to Upload Custom On Hold Marketing to Your First Communications (FirstComm) VoIP Phone Service

How to Upload Custom On Hold Marketing to Your First Communications (FirstComm) VoIP Phone Service

Below are step-by-step instructions for uploading an OnHold.com custom music on hold audio program to your FirstComm VoIP phone system. You'll need to first save the audio file sent by our studios. We recommend saving it to your computer in an easy to locate folder or on your desktop.

* Log into your Comm Portal, also called the Administrator Portal (you'll need Admin access).
* On the left side of the panel, you'll see "Music On Hold" - click on this link.
* Click on the "Resources" tab then scroll to the bottom of the page.
* Enter an ID for your on hold program in the "ID text" box - note: this ID must be between 10 and 99.
* Enter a description for the recording in the "Description" text box (we recommend naming it similarly to how the file we sent to you is named).
* Click on "Browse" and select the OnHold.com music on hold program you wish to upload.
* Click "Add".

Questions? Give us a call at 1-888-321-8477 or visit www.OnHold.com.

#OnHold #FirstComm #VoIP #MusicOnHold #CustomAudio

2/1/2023

Setting Goals for Your Music on Hold Marketing Strategy

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Setting Goals for Your Music on Hold Marketing Strategy

Setting Goals for Your Music on Hold Marketing Strategy

Music on hold can be a powerful marketing tool for businesses, providing an opportunity to engage customers, promote products, and create a professional image. But in order to effectively use music on hold as a marketing tool, it is important to choose an experienced on hold provider.

Improving Customer Experience: One of the main goals of music on hold marketing is to improve the customer experience. By playing music and messages that entertain and distract callers, you can help to reduce their frustration and make the wait time seem shorter. This can lead to increased customer satisfaction and improved customer experience.

Promoting Products and Services: Music on hold messages can also be used to promote your products and services. By playing messages about your latest offerings, promotions, and special offers, you can increase customer awareness and interest in your products and services.

Enhancing the Customer Journey: Music on hold can also be used to enhance the customer call journey. By playing music or messages that complement the atmosphere of your business, you can create a more enjoyable and memorable experience for your callers.

Whether you want to improve your caller experience, promote your products and services, build brand awareness, enhance the customer journey, or measure the effectiveness of your marketing efforts, an experienced on hold provider can help you maximize your marketing on hold goals.

www.OnHold.com | 1-888-321-8477

#OnHold #MusicOnHold #Marketing #OnHoldMarketing #MusicOnHoldMarketing #MarketingGoals

1/31/2023

Assisted living music on hold creates a welcoming telephone experience.

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Assisted living music on hold creates a welcoming telephone experience.

Assisted living music on hold creates a welcoming telephone experience.

Assisted living facilities provide a safe and comfortable environment for seniors who need help with daily activities. One way to enhance the experience for residents and visitors is through the use of music on hold. Music on hold is a service that plays music and messages while someone is on hold, waiting for assistance.

One benefit of music on hold in assisted living facilities is that it helps create a more pleasant and calming atmosphere for callers. The right music can help to reduce stress and anxiety, which can be especially beneficial for loved ones who are adjusting to a new living situation.

In addition to improving the telephone environment, music on hold can also be used as a way to provide information and updates to residents’ loved ones. For example, it can be used to announce upcoming events or activities, or to provide information about services and resources available at the facility.

Overall, music on hold can be a valuable addition to assisted living facilities, helping to create a more pleasant and welcoming environment for callers. It's a simple and relatively inexpensive way to improve the experience for those calling the assisted living facility.

www.OnHold.com | 1-888-321-8477

#OnHold #AssistedLiving #MusicOnHold #CallerExperience

1/31/2023

Are your outdated AT&T 1040, 1070 and 1080 phones wearing out?

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Are your outdated AT&T 1040, 1070 and 1080 phones wearing out?

Are your outdated AT&T 1040, 1070 and 1080 phones wearing out?

Are your outdated AT&T 1040, 1070 and 1080 phones wearing out?

As great as the AT&T 1040, 1070 & 1080 phones have been, as with all electronics, they eventually wear out. Maybe one of the extensions no longer works, some of the buttons stick, the phones themselves are breaking. As the phone is a core tool for your business, it is critical to have fully functional, dependable phones and phone service. With so many phone system options available, how do you choose the right one for your business? With decades of experience in the telephone industry, we are happy to provide referrals and advice based on our own expertise and feedback from thousands of clients. Reach out to us at www.OnHold.com or call 1-888-321-8477 for assistance.

#OnHold #ATT #MusicOnHold #Telephone #Expetrs #Phone

1/30/2023

Dental Practice Music On Hold Marketing

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Beneficial Dental Practice Music On Hold Marketing

Beneficial Dental Practice Marketing

A dental practice’s primary concern is to provide quality care to patients while they are in the office, but it's important not to overlook the experience patients have while waiting on hold.

Dental music and messaging on hold can provide a number of benefits for the dental practices, including:

Creating a calm atmosphere: Dental procedures can be stressful for patients, and music and messaging on hold can help create a calm and soothing atmosphere while they wait on hold.
Providing information: Music and messages on hold can be used to provide patients with important information about dental procedures, insurance coverage, and upcoming appointments.
Building trust and credibility: By providing a professional and compassionate experience for patients, music and messaging on hold can help to build trust and credibility with potential clients. This can be especially important in the dental industry, where trust is of the utmost importance.
Improving customer satisfaction: Music on hold can also help to improve customer satisfaction by keeping patients informed and providing them with a more positive experience. This can lead to more positive feedback and more repeat business in the future.
Enhancing the overall dental experience: By providing more professional and compassionate phone support for patients, messages on hold can help to enhance the overall dental experience. This can be especially important in the dental industry, where the overall experience can have a significant impact on the way patients remember their visit.
Branding: Dental music on hold can be used to enhance the overall brand of your dental practice by playing music that aligns with your brand and by including messaging that highlights the unique selling points of your practice.

Overall, music and messaging on hold can be a valuable tool for the dental industry. By creating a calm atmosphere, providing important information, building trust, improving patient satisfaction, and enhancing the overall dental experience, music on hold can help to improve the overall experience for patients. By incorporating music on hold messages into your dental practice, you can create a more professional and efficient experience for your patients and help to set your practice apart from the competition.

Visit www.OnHold.com/Dental or call 1-888-321-8477 and request your free dental marketing on hold demo!

www.OnHold.com | 1-888-321-8477

#OnHold #Dental #MusicOnHold #Dentist #Marketing #Audio

1/30/2023

Why Your Business Should Avoid Playing the Radio On Hold

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Why Your Business Should Avoid Playing the Radio On Hold

Why Your Business Should Avoid Playing the Radio On Hold

When it comes to on-hold music, it might seem tempting to simply play the radio for your customers. After all, it's free and readily available, right? But here's the catch: playing the radio on hold can actually harm your business in more ways than one.

Inconsistent audio quality: Radio stations experience technical issues that can affect the audio quality of their broadcasts. This means that your callers might be subjected to static, crackling, or other unwanted sounds while they're on hold.

Irrelevant content: The radio might play songs or commercials that are not appropriate for your business or target audience. This can leave a negative impression on your callers and harm your brand reputation.

Legal issues: Broadcasting copyrighted music on hold without proper licensing can result in costly legal penalties.

Lack of customization: With the radio, you don't have control over what is being played, and you can't tailor the content to your business's specific needs and goals.

So, what's the solution? Invest in a music on hold service that offers professional, licensed, customized audio, and consistent audio quality. This will improve your caller experience and make your business stand out from the rest.

www.OnHold.com | 1-888-321-8477

#OnHold #CustomerExperience #MusicOnHold #BrandAwareness

1/30/2023

Music to Kill Bugs By: The Power of Pest Control Music on Hold Marketing

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Music to Kill Bugs By: The Power of Pest Control Music on Hold Marketing

The Benefits of Pest Control Music on Hold Marketing

You've heard of classical music to soothe the savage beast, but have you heard of pest control music on hold to exterminate those pesky critters? That's right, folks! Pest control companies are taking advantage of the power of music to kill bugs.

Imagine this: a customer calls in, frustrated with a bug infestation in their home. They're put on hold and suddenly, they hear the sound of a marching band playing "When the Saints Go Marching In." Not only is the customer entertained, but the sound of the marching band is scaring all the bugs away. Problem solved!

Or, what about playing the tune of "The Flight of the Bumblebee" on hold? The fast-paced melody is sure to make any bug buzz off in a hurry.

OK, so you can’t play those types of songs on hold without special licensing, and, of course, it’s not just about scaring the bugs away. Music on hold is used to promote pest control services and educate customers about the importance of pest control. By playing informative messages, you can increase customer awareness and interest in your services.

So, don't wait! Use the power of music on hold to kill bugs and make your pest control business a huge success.

Visit www.OnHold.com/Pest-Control or call 1-888-321-8477 for your free pest control on hold demo!

#OnHold #PestControl #MusicOnHold #CustomerExperience

1/28/2023

Use your Verizon One Talk auto-attendant greetings to guide & engage callers.

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Use your Verizon One Talk auto-attendant greetings to guide & engage callers.

Use your Verizon One Talk auto-attendant greetings to guide & engage callers.

Use your Verizon One Talk auto-attendant greetings to guide & engage callers.

Before you start, you’ll want to save the audio files we sent to your computer in a convenient location, such as your desktop. Below are instructions for uploading the custom auto attendant greetings.

Please note that if you have not previously configured your Automated Receptionist, of if Verizon has not already done so for you, you may need to contact them for setup. Verizon also offers a terrific portal simulator on their website.

Log in to your Verizon One Talk “My Business” web portal.
Click “Manage Account”
From the Product Tools section, click “One Talk
If necessary, click “View all”
To navigate, mouse over each option.
From the 'I want to' section, click “Manage features”
From the Business Features tab, click “Automated Receptionist”
Click the appropriate Automated Receptionist phone number.
If none are listed, you will need to reach out to your Verizon rep for activation.
In the 'Setup Automated Receptionist' section, select “Upload custom greeting”.
Custom greetings can be set on both the 'Business hours' and 'After hours and Holidays' tabs.
Click “Upload” – if a greeting already exists, click “Replace Existing”
Navigate to the desired audio file on your computer, click the preferred file then click “Open”
Click “Save” (upper, right)

For help, call www.OnHold.com at 1-888-321-8477!

#OnHold #Verizon #AutoAttendant #OneTalk #Greeting

1/27/2023

Drive towing revenue with custom music on hold marketing from OnHold.com!

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Music on hold from OnHold.com reminds tow callers about your collision center services, fleet benefits, service history, and more.

Music on hold from OnHold.com reminds tow callers about your collision center services, fleet benefits, service history, and more.

Towing companies play a vital role in keeping our roads safe and moving. Waiting on hold can be frustrating for tow customers, but it doesn't have to be. One way to make the wait more pleasant is through the use of marketing on hold.

Music on hold marketing is a service that plays music and messages while someone is on hold waiting for assistance. In the case of towing companies, it can be used when customers call to request a tow truck. By incorporating music on hold messages, tow companies can use this time to educate customers about their services and provide valuable information about the industry.

One advantage of music on hold messaging for towing companies is that it allows them to build trust and credibility with their customers. By providing helpful tips, advice and information, customers will appreciate the knowledge and service of the company. For instance, they can provide information on how to drive on icy roads, what to do if a tire blows out or what to do following an accident.

Marketing on hold can also be used to promote special offers and promotions. For example, a towing company can use this time to announce new services, discounts or special deals that they may be running at the moment, This can be a great way to attract new customers and generate additional revenue.

When it comes to choosing the right message on hold for a towing company, it's important to consider the needs and preferences of their customers, and to consult with experts in the field to ensure the music and messages are appropriate and effective.

Overall, towing music on hold messages can be a valuable addition to towing companies, helping to create a more pleasant and welcoming environment for customers while they wait. It's a simple and relatively inexpensive way to improve the customer service experience and to promote the tow company's services.

Visit www.OnHold.com/Towing or call 1-888-321-8477 for your free towing music on hold messaging demo.

#OnHold #Towing #MusicOnHold #Tow #AutoService #Marketing #OnHoldMessages

1/27/2023

Save time, and money, with custom auto-attendant greetings.

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Auto-attendant greetings and voice prompts guide callers, provide information and support your front office team.

Auto-attendant greetings and voice prompts guide callers, provide information and support your front office team.

Auto-attendants, also known as virtual receptionists, are becoming increasingly popular in today's business world. They are a cost-effective way for companies to handle incoming calls and direct them to the appropriate department or individual. One way to enhance the customer experience is with custom auto-attendant audio.

One benefit of a custom auto-attendant greeting is that it allows companies to create a more professional and personalized experience for their callers. A well-crafted message can give callers a positive impression of your company and make them feel more confident in their decision to do business with you.

Another benefit of custom auto-attendant audio is that it can be used to provide valuable information to callers. For example, companies can use a daytime greeting to provide information about hours of operation, location, or products and services. This can save customers time and frustration, as they can get the information they need without having to wait to speak with a representative.

Custom auto-attendant greetings can also be used to improve the efficiency of a company's call handling process. By directing calls to the appropriate department or individual, companies can ensure that customer inquiries are handled quickly and effectively.

Custom auto-attendant greetings are a valuable addition to any business, allowing companies to create a more professional and personalized experience for their callers. Additionally, custom greetings also provide valuable information and improve the efficiency of their call handling process. With the right message and approach, custom auto-attendant greetings are an effective tool for any business looking to enhance the customer experience.

To learn more, visit OnHold.com/Voice-Greetings or call 1-888-321-8477.

#OnHold #AutoAttendant #Greetings #CallHandling #IVR #VirtualReceptionist #CustomAudio

1/26/2023

Heat Up Your HVAC Music On Hold Messages with OnHold.com!

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The HVAC industry is all about providing comfort and temperature control to both residential and commercial properties. It's a vital service that helps people stay comfortable, safe, and productive. As an HVAC business, it's essential to have a range of resources to ensure you are providing the best possible service to your customers. One of these resources is music and message on hold.

HVAC music and message on hold provides a number of benefits for the HVAC industry, including:

Building Trust: When customers call your business, they are looking for a solution to a problem. Music on hold messages can help to build trust and credibility by keeping your customers informed and engaged while they wait for a representative to answer their call.
Improving Customer Satisfaction: Music and messaging on hold can help improve customer satisfaction by keeping customers informed and engaged while they wait for a representative. This can lead to more positive feedback and more repeat business in the future.
Enhancing the Brand: Music and messages on hold enhances the overall brand of your business by playing music that aligns with your brand and by including messaging that highlights the unique selling points of your business.
Upselling and Cross-selling: Music on hold marketing can be used as an opportunity to upsell and cross-sell services to your customers. For example, you could use messaging to inform customers about seasonal maintenance plans or special promotions.
Providing Information: Music and messages on hold can be used to provide customers with important information such as emergency contact information, your business hours and location, or even the expected wait time.

Overall, music and message on hold marketing can be a valuable tool for the HVAC industry. By building trust, improving customer satisfaction, enhancing the brand, upselling and cross-selling services, and providing information, HVAC music and messaging on hold can help to improve the overall experience for your customers. By incorporating music and messaging on hold into your business, you can create a more professional and efficient experience for your customers and help to set your business apart from the competition.

www.OnHold.com/HVAC | 1-888-321-8477

#OnHold #HVAC #MusicOnHold #Heating #Cooling #Marketing

1/26/2023

For the funeral industry to provide the best possible service to grieving families, it's essential to have a range of tools & resources at your disposal. One of these tools is music and messaging on hold.

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For the funeral industry to provide the best possible service to grieving families, it's essential to have a range of tools & resources at your disposal. One of these tools is music and messaging on hold.

For the funeral industry to provide the best possible service to grieving families, it's essential to have a range of tools & resources at your disposal. One of these tools is music and messaging on hold.

The funeral industry is a unique and challenging field, and one that requires a great deal of sensitivity and understanding. To provide the best possible service to families during this difficult time, it's essential to have a range of tools and resources at your disposal. One of these tools is music and messaging on hold.

Music and messaging on hold can provide a number of benefits for the funeral industry, including:

Creating a calming and soothing atmosphere: Music on hold can be used to create a calming and soothing atmosphere for families who are waiting on the phone. This can help to ease their stress and anxiety during this difficult time.
Providing information and support: Music and message on hold can also be used to provide families with important information and support. This might include information about funeral arrangements, grief counseling services, or other resources that may be helpful to them.
Building trust and credibility: By providing a professional and compassionate experience for families, message on hold can help to build trust and credibility with potential clients. This can be especially important in the funeral industry, where trust is of the utmost importance.
Improving customer satisfaction: Music and messaging on hold can also help to improve customer satisfaction by keeping families informed and providing them with a more positive experience. This can lead to more positive feedback and more repeat business in the future.
Enhancing the overall funeral experience: By providing a more professional and compassionate experience for families, music and messaging on hold can help to enhance the overall funeral experience. This can be especially important in the funeral industry, where the overall experience can have a significant impact on the way families remember their loved ones.

Overall, marketing on hold can be a valuable tool for the funeral industry. By creating a calming and soothing atmosphere, providing important information and support, and building trust and credibility, music and messaging on hold can help to improve the overall funeral experience for families. If you're looking to enhance the services you offer to families in the funeral industry, consider incorporating music and messaging on hold into your business.

www.OnHold.com/Funeral | 1-888-321-8477

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1/25/2023

Custom real estate music on hold is an opportunity to build trust with your prospects and clients.

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Real estate music on hold messaging is an important key to a profitable caller experience.

Real estate music on hold messaging is an important key to a profitable caller experience.

In the fast-moving real estate industry, calls remain a primary method of contact for buyers and sellers. Clients have questions about loan pre-approval, HOAs, escrow, negotiations, staging and more. Time is one of the most valuable assets for you and your clients – consider the time your clients spend on hold. Every call is an opportunity to educate clients about your training, specialties, licensing, and experience. Custom real estate music on hold is an opportunity to build trust with your prospects and clients.

Attending Inman Connect New York? Ask us for your exclusive real estate marketing discount!

www.OnHold.com/Real-Estate | 1-888-321-8477

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1/24/2023

AT&T Collaborate Upload Custom Music On Hold

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AT&T Collaborate Upload Custom Music On Hold

AT&T Collaborate Upload Custom Music On Hold

Upload Custom Music On Hold for AT&T Collaborate

On the Collaborate homepage, click Select a site or Switch sites, and then locate the site you want to manage.
On the left menu, expand Administration, and then click Features. The Site feature settings page appears.
In the Music on Hold section, click Set up or the Edit icon. The Manage music on hold page appears.
In the Settings section check both “Play the music on hold audio file while calls are on hold” and “Play the music on hold
audio file for parked calls.”
Select Use a custom audio file, and then choose the custom OnHold.com created audio file.
Click Save.

Questions? Call the telephone experts at OnHold.com at 1-888-321-8477!

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1/22/2023

Happy Lunar New Year!

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Happy Lunar New Year!

Happy Lunar New Year!

Are you celebrating Lunar New Year on January 22? Lunar New Year, also called Chinese New Year, is an important time for family reunions, lots of delicious food, and loud and colorful celebrating, kicking off the traditional lunar calendar new year. Celebrated around the world, the festival lasts for days, and typically prompts the planet’s largest annual migration of people. Modern families are separated due to career choices, educational opportunities, and the general shift to urban living, and this festival serves as the most important time for generations of families to reunite to enjoy time together. Each day of the festival has a name and an assigned purpose, including days for visiting specific family members, days for prayer and offerings, days to get rid of old and unwanted things, days to rest at home and play games with family, days to break taboos, days to receive gifts and visit ancestors’ graves, days to spend time in nature, and more. In 2023, Lunar New Year ushers in the Year of the Water Rabbit. The Rabbit is a symbol of longevity, peace, and prosperity in Chinese culture, and 2023 is predicted to be a year of hope. At OnHold.com, we hope 2023 is a year of peace and prosperity for you, your loved ones, your clients, and your business.

www.OnHold.com | 1-888-321-8477

#OnHold #LunarNewYear #Peace #Prosperity #WaterRabbit