Before you begin, save the music on hold audio file(s) provided by our studios to your computer in a convenient location, such as your desktop. Follow the steps below to customize your Intermedia Unite music on hold.
Log in to your Intermedia account.
• Navigate to Services.
• Select Unite.
• Select Settings from the left.
• Select Music On Hold.
• Click on the +Upload new music button.
• In the Upload audio file box, click +Add File to locate the custom music on hold file(s) on your computer.
• Check the Terms & Conditions box (audio provided by OnHold.com is legal for on hold use).
• Click the Upload button.
You’re ready to play custom music on hold marketing to every caller via your Intermedia phone service!
Questions? Call OnHold.com at 1-888-321-8477.
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Hold Music Services