Zoom Music On Hold Message Installation
Accessing the Zoom Hold Music Setting
- Sign into the Zoom web portal
- In the navigation menu, click Phone
- Click the Settings tab
- Navigate to Hold Music & click Audio Library
- Select an existing custom OnHold.com music on hold audio file in your audio library – alternatively, follow the steps below to upload an OnHold.com custom music on hold audio file if it’s not already in your library.
Uploading an Audio File
- Click Add Audio
- Click the Upload tab
- Click Upload and select your custom OnHold.com audio file
- Click Use the Audio
Questions? Call OnHold.com at 1-888-321-8477.
To preview samples of custom music on hold by industry, visit OnHold.com/Industry-Samples
Note: as phone plans & services vary, it’s best to confirm with your service provider that your plan meets the requirements for custom audio.