OnHold.com Description of Music On Hold Programs Part 2 - Personalized Music On Hold ProgramRead Now
Description of Music On Hold Programs
Part 2 - Personalized Music On Hold Program
As the name indicates, a personalized music on hold program is (slightly) more personalized than a generic music on hold program. A personalized music on hold program typically consists of standard courtesy messaging (“Thank you for holding your call is important to us…”) in addition to dropping your company name into standard messaging such as “Thank you for calling ABC Company, your call is important to us …”. It may also include the ability to select a male or female voice and choose from a small selection of background music tracks. Although an upgrade from a generic music on hold program, a personalized music on hold program doesn’t do much to improve your caller experience or promote your business.
A tip from OnHold.com: no matter what type of music on hold program you choose, be sure the audio is appropriately licensed for on hold playback or you may be subject to fines or fees from BMI, ASCAP, etc. All OnHold.com music on hold audio is fully licensed.
To enhance your overall caller experience, and increase revenue, contact OnHold.com at 1-888-321-8477. After all, nobody knows on hold like OnHold.com!
OnHold.com | 1-888-321-8477
Read more of our music on hold posts at www.OnHold.com/blog.
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