You’ll need the on hold program audio file and on hold player provided by OnHold.com. Your custom marketing on hold will be up & running with your X-BLUE X-16 phones in no time!
Plug the OnHold.com music on hold player into the music on hold jack on the back of the X-BLUE communications server. The input jack is found between the line 1 jack and the INIT switch. It is a standard ⅛ inch mono audio jack. A patch cable may be required to go between the audio player and the X-16.
From the X-BLUE X-16 phone:
Press the Program Button on the phone
Scroll to System Setup
Use the Navigation Buttons next to the display to scroll up or down
Press Enter (the center navigation button next to the display)
Dial the setup password (#### is default) and press Enter
Scroll down to Music Source and press Enter
Select External, then Program Button to save
You’re ready to play your OnHold.com custom music on hold messages to every caller on your X-BLUE X-16 telephones!
Questions? Give OnHold.com a call at 1-888-321-8477.
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