A music on hold program plays when you place a call on hold. A music on hold program intersperses informative messages about your business between short music selections.
An auto-attendant greeting, also called a daytime greeting, plays before a person answers the phone and provides caller options.
A day greeting includes company identification (“You have reached XYZ Company”) followed by directions such as “Press 1 for our service department”, “Press 2 for sales”, etc.
An after hours greeting provides caller options outside of normal business hours (evenings, weekends, holidays).
An after hours greeting includes company identification such as “You have reached ABC Company, we are currently closed” followed by directions for how to reach you in an emergency, how to leave a message in a voicemail box for a return call during business hours or to locate you online.
A custom voicemail greeting plays prior to a caller leaving a message in your general voicemail box.
For example, “You have reached general voicemail for (ABC Company). Please leave your name, company name (if applicable) telephone number, and a short message, and we will be happy to return your call during business hours. Thank you again for calling (ABC Company).”
Questions? Call the telephone audio experts at OnHold.com at 1-888-321-8477!
OnHold.com | 1-888-321-8477
#MusicOnHold #OnHold #MessageOnHold #Telephone #VoIP #CustomAudio
SIMPLE Music On Hold Solutions
Nobody knows on hold like OnHold.com!
Hold Music Services