You’ll need the music on hold audio file provided by OnHold.com. Your custom music on hold marketing will be up & running with your Verizon One Talk phone service in no time!
Log in to your Verizon One Talk “My Business” web portal:
From the 'Product Tools' section, click One Talk.
From the dropdown, select the appropriate group then click the Features tab.
From the 'Business Features' section, select Music On Hold.
Click the Feature Settings switch to enable or disable .
Select “Upload custom music”
Click Upload then select the OnHold.com custom music on hold file from your computer
You’re ready to play your custom music on hold messaging from OnHold.com for every caller via your Verizon One Talk phone service!
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Note: Information is current as of January 2020. Please contact your Verizon One Talk agent to ensure this feature is available to you.
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