You’ll need the on hold program file provided by OnHold.com and your customized music on hold messaging will be up & running with your Verizon One Talk phone service in no time!
Add a custom music on hold program to your Verizon One Talk phone service by following these instructions:
Log in to your Verizon One Talk “My Business” web portal:
From the 'Product Tools' section, click One Talk.
From the dropdown, select the appropriate group then click the Features tab.
From the 'Business Features' section, select Music On Hold.
Click the Feature Settings switch to enable or disable .
Select “Upload custom music”
Click Upload then select your OnHold.com custom music on hold program file from your computer
You’re ready to play your custom music on hold messages from OnHold.com to every caller via your Verizon One Talk phone service!
Questions? Call OnHold.com at 1-888-321-8477!
OnHold.com | 1-888-321-8477
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Note: Information is current as of 1/2020. Please contact your Verizon One Talk agent to ensure this feature is available to you.
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