Vertical SBX On Hold Music Installation Instructions
Vertical SBX Music On Hold Installation
In your office, likely in a server room or utility closet, is the “brain” of your Vertical phone system. We’ve included an image of what that cabinet should look like – though please note that the color of the cabinet may be slightly different.
On the right side of the cabinet, you’ll need to open the clips to access the cabinet. Once open, look for the port labeled “MOH”– this is where you’ll connect the on hold player. The on hold player includes an audio cable and a small adapter piece. Depending on your phone system, if the audio cable doesn’t fit into the “MOH” port on the phone system, you may need to connect the adapter piece to one end of the audio cable, which will then connect to the “MOH” port on the phone system. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output.
You’ll need to attach the power cord to the on hold player & insert the USB drive into the front of the player. On the back of the on hold player is a “Volume” knob – we recommend the “5” setting to start. It’s best to call your main phone number from another phone to listen to the audio playing on hold & adjust the phone line volume if needed. If you wish to preview the audio playing from the on hold player, press the red “Speaker” button on the front of the player – bear in mind the speaker has a fixed volume, and cannot be adjusted.
Questions? Give OnHold.com a call at 1-888-321-8477.
In your office, likely in a server room or utility closet, is the “brain” of your Vertical phone system. We’ve included an image of what that cabinet should look like – though please note that the color of the cabinet may be slightly different.
On the right side of the cabinet, you’ll need to open the clips to access the cabinet. Once open, look for the port labeled “MOH”– this is where you’ll connect the on hold player. The on hold player includes an audio cable and a small adapter piece. Depending on your phone system, if the audio cable doesn’t fit into the “MOH” port on the phone system, you may need to connect the adapter piece to one end of the audio cable, which will then connect to the “MOH” port on the phone system. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output.
You’ll need to attach the power cord to the on hold player & insert the USB drive into the front of the player. On the back of the on hold player is a “Volume” knob – we recommend the “5” setting to start. It’s best to call your main phone number from another phone to listen to the audio playing on hold & adjust the phone line volume if needed. If you wish to preview the audio playing from the on hold player, press the red “Speaker” button on the front of the player – bear in mind the speaker has a fixed volume, and cannot be adjusted.
Questions? Give OnHold.com a call at 1-888-321-8477.

Vertical SBX Music On Hold Installation |