Toshiba Strata CIX40 Music On Hold Installation

In your office, likely in a server room or utility closet, is the “brain” of your Toshiba phone system. We’ve included an image of what that cabinet should look like – though please note that the color of the cabinet may appear slightly different.
To access the Music On Hold (MOH) jack, you’ll need to remove the cover of the cabinet by removing the screws. Once open, look for the port labeled “MOH” or “Music On Hold” (see the yellow arrow in the image) – this is where you’ll connect the on hold player.
The on hold player includes an RCA audio cable and small 1/8” adapter piece. Depending on the year your phone system was manufactured, you may need the adapter piece if the RCA cable does not connect securely to the MOH port on your phone system. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output.
You’ll need to attach the power cord to the on hold player & insert the USB drive into the front of the player. On the back of the on hold player is a “Volume” knob – we recommend the “5” setting to start. It’s best to call your main phone number from another phone to listen to the audio playing on hold & adjust the phone line volume if needed. If you wish to preview the audio playing from the on hold player, press the red “Speaker” button on the front of the player – bear in mind the speaker has a fixed volume, and cannot be adjusted.
As a reminder, if your custom audio has not yet been produced, the manufacturer includes a sample audio file on the USB drive which may be played until your custom audio is complete. When your custom audio is ready, we will email the file to you along with instructions for updating the audio on the USB drive.
Questions? Give OnHold.com a call at 1-888-321-8477.
To access the Music On Hold (MOH) jack, you’ll need to remove the cover of the cabinet by removing the screws. Once open, look for the port labeled “MOH” or “Music On Hold” (see the yellow arrow in the image) – this is where you’ll connect the on hold player.
The on hold player includes an RCA audio cable and small 1/8” adapter piece. Depending on the year your phone system was manufactured, you may need the adapter piece if the RCA cable does not connect securely to the MOH port on your phone system. The other end of the audio cable will connect to the back of the on hold player, to the 600Ω output.
You’ll need to attach the power cord to the on hold player & insert the USB drive into the front of the player. On the back of the on hold player is a “Volume” knob – we recommend the “5” setting to start. It’s best to call your main phone number from another phone to listen to the audio playing on hold & adjust the phone line volume if needed. If you wish to preview the audio playing from the on hold player, press the red “Speaker” button on the front of the player – bear in mind the speaker has a fixed volume, and cannot be adjusted.
As a reminder, if your custom audio has not yet been produced, the manufacturer includes a sample audio file on the USB drive which may be played until your custom audio is complete. When your custom audio is ready, we will email the file to you along with instructions for updating the audio on the USB drive.
Questions? Give OnHold.com a call at 1-888-321-8477.

Toshiba Strata Music On Hold Installation.pdf |