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Market the benefits of plastic surgery and remind patients of your experience in the field.
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Speak to patients on hold recovery expectations, information about support and available resources.
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Use your on hold marketing to allay financial fears by communicating available financing options that your office accepts.
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Educate patients about available web resources and downloadable forms to expedite the initial patient visit.
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Market your office and areas of expertise, including board certifications and continuing education. Promote cosmetic options including Botox, too!
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Music on hold messaging for plastic surgery practices.
Hear sample music on hold messaging files created for some of our many plastic surgery clients below. To choose your music on hold and voice, click here. Our standard on-hold program for plastic surgeons typically run approximately 6-8-minutes in length comprised of roughly 8-10 marketing messages.
Winter
The upcoming holidays are a great time to remind callers to consider both surgical and non-surgical procedures. As there are typically more long holiday weekends during the winter, this allows for easier recovery time. The colder weather allows for more concealing clothing, which can cover up healing scars & bruising.
Spring
Educate callers on the benefits of cosmetic surgery before the summer months. Remind callers about liposuction – bathing suit season is just around the corner. Upcoming weddings, reunions and family gatherings are a great time for patients to consider surgical or non-surgical treatments.
Summer
As summer is typically a slower time for plastic surgery procedures, this is a perfect time to educate callers about your injectable treatment offerings. A reminder to consider surgical or non-surgical treatments for weddings, reunions and family gatherings should be included.
Fall
This is a great time to promote your skin resurfacing treatments as it allows for a second pre-holiday treatment. The upcoming holidays are a great time to remind callers to consider both surgical and non-surgical procedures. Be sure to remind callers about your skin care product offerings! Also, this is a great time to encourage callers to purchase gift certificates.
The upcoming holidays are a great time to remind callers to consider both surgical and non-surgical procedures. As there are typically more long holiday weekends during the winter, this allows for easier recovery time. The colder weather allows for more concealing clothing, which can cover up healing scars & bruising.
Spring
Educate callers on the benefits of cosmetic surgery before the summer months. Remind callers about liposuction – bathing suit season is just around the corner. Upcoming weddings, reunions and family gatherings are a great time for patients to consider surgical or non-surgical treatments.
Summer
As summer is typically a slower time for plastic surgery procedures, this is a perfect time to educate callers about your injectable treatment offerings. A reminder to consider surgical or non-surgical treatments for weddings, reunions and family gatherings should be included.
Fall
This is a great time to promote your skin resurfacing treatments as it allows for a second pre-holiday treatment. The upcoming holidays are a great time to remind callers to consider both surgical and non-surgical procedures. Be sure to remind callers about your skin care product offerings! Also, this is a great time to encourage callers to purchase gift certificates.
Plastic Surgery Music On Hold Messaging Experts
Plastic surgeons understand the value of their phone calls – the telephone is the lifeline of their business. Appointments are set, confirmed or shifted, and inquiries are made. Over 70% of callers to plastic surgery offices are placed on hold, and the average hold time is over 40 seconds. This is an opportunity to communicate, educate and impress your patients with a professionally produced music and messaging on hold solution. A properly created on hold campaign will complement your office's external marketing efforts; from radio and TV to print and social media, it will all come together with a timely, impressive program written just for your office and updated on your schedule. Whether they are calling for an appointment or an initial treatment inquiry, you can “wow” patients with an amazing on hold experience. Reinforce the benefits of plastic surgery, educate patients about the extensive treatment options available, your credentials, and more. Turn your on hold button into a practice builder with OnHold.com!
Here’s what the Plastic Surgery On Hold Marketing can do for your office:
Plastic surgeons understand the value of their phone calls – the telephone is the lifeline of their business. Appointments are set, confirmed or shifted, and inquiries are made. Over 70% of callers to plastic surgery offices are placed on hold, and the average hold time is over 40 seconds. This is an opportunity to communicate, educate and impress your patients with a professionally produced music and messaging on hold solution. A properly created on hold campaign will complement your office's external marketing efforts; from radio and TV to print and social media, it will all come together with a timely, impressive program written just for your office and updated on your schedule. Whether they are calling for an appointment or an initial treatment inquiry, you can “wow” patients with an amazing on hold experience. Reinforce the benefits of plastic surgery, educate patients about the extensive treatment options available, your credentials, and more. Turn your on hold button into a practice builder with OnHold.com!
Here’s what the Plastic Surgery On Hold Marketing can do for your office:
- Create a comfortable, luxurious, and relaxing audio environment for your patients. It's no secret that callers can be anxious - so this is a great time to comfort patients and create a professional image.
- Generate more revenue for your office. Tell your callers about upcoming events including office "open houses", talks, and more. Share with your patients about all your surgical and non-surgical cosmetic offerings.
- Dramatically reduce your no-shows. Use your on hold solution to tell your clients about your cancellation policy and watch your no-shows decrease. This will reinforce the importance of keeping scheduled appointments and treatments.
- Increase referrals and word of mouth advertising by telling your patients about your “referral program!”
- Educate your clients about lesser-known services. Maybe they know about your breast augmentation, but do all your callers know about your injectable treatment options? Let your on hold marketing system tell them about it!
- Use this as an opportunity to brag about the credentials of the doctor including board certifications, continuing education, and much more.
- Answer common questions – freeing up your staff. Where are you located? What are your hours of operation? Do you have a website? Let your on hold system spread the word! Is your office on Facebook or Twitter?
- Highlight new technology and up and coming treatment options. This is a captive audience! Who wouldn’t want to hear about what’s new?
- Reduce caller frustration and caller abandonment by making the time productive for your callers.
- Enhance the overall image of your office. After all, this will likely be the first impression your patients have of your office. Remember, the first impression is a lasting one.
On hold messaging script interview
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Professional on hold voice narration.
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Voice and music on hold studio editing.
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On hold messages delivered
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Delighted callers and increased sales
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