We know that our credit union clients have choices - we use our on hold messaging as a way to express our gratitude and appreciation for the opportunity to service our clients.
  • ​Credit Union On Hold Samples
  • Credit Union Hold Sample Calendar
  • Credit Union Hold Information
  • Music On Hold Process
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Hear sample music on hold messaging files created for some of our many credit union clients below. To choose your music on hold and voice, click here. Our standard on-hold program for credit unions typically run approximately 6-8 minutes in length comprised of roughly 8-10 marketing messages.
Winter
Promote your holiday fundraising campaign. After the new year, encourage callers to open a savings account or Christmas club to plan for future holiday spending. Encourage newly engaged couples to visit you for financial planning.
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Spring
Remind callers to make an appointment with one of your advisors to discuss college loan programs. Spring is an ideal time to talk about your home improvement finance programs. Discuss your credit builder programs

Summer
Talk about your loan programs for Summer vacations, new cars, recreational vehicles and more. Remind callers to visit you for currency exchange before vacation. Encourage newlyweds and recent grads to visit you for financial advisement.

Fall
Encourage callers to “turn over a new leaf” and discuss their savings plan, 401k, IRA, etc. with one of your financial advisors. Offer money saving back-to-school tips for parents. Advertise your educational seminars.
Financial services, banks, and credit unions benefit from the OnHold.com Signature Banking On Hold Solution to drive sales and improve the customer experience. Over 70% of customers are placed on hold. This is an opportunity to market current promotions, upsells, specialty services, and so much more. Our Signature Banking On Hold Solution will create a dynamic experience for your callers – it will keep them on hold while it promotes more of your services. Plus, research shows that callers prefer a customized on hold solution versus silence, the radio or just plain music. 

The OnHold.com Signature Banking On Hold Solution is an incredible way to brand your office to a narrow and targeted demographic – your customer! Thousands of business owners have benefited from our promotional on hold music and messaging solutions.

What will the OnHold.com Signature Banking On-Hold Solution do for your office?
  • Educate callers about your personal, business, and commercial services as well as your wealth management offerings.
  • Your callers know about your checking, savings and money market accounts but do they know you can help them with insurance? Let them know while on hold!
  • Inform callers about seminars you offer on money management, retirement planning, college savings plans or home ownership.
  • Offer tips and advice for managing credit cards, while discussing your card offerings, interest rates, cash back programs, etc.
  • Encourage callers to schedule an appointment with your investment specialists to discuss an investment strategy to meet their long-term goals.
  • Reinforce your community involvement – let callers know about your participation with local charities and events.

On hold messaging script interview
We'll learn about your office via an on hold messaging script interview. Then, our scriptwriters will create a customized on hold script just for your credit union. 

Professional on hold voice narration.
Select from available pro voice talent and music tracks that fits your style.  Play around and have fun. You can always try something fresh next time.

Voice and music on hold studio editing.
Sit tight. Our engineers got this! Our studios, tech support and quality control team are all in-house so production happens quickly. We'll make your credit union sound awesome.

On hold messages delivered to your phones.
Directly to your VoIP system or onto our on-hold player. When on hold equipment is needed, we only use custom American made systems that provide the best sounding results.

​Delighted callers and increased sales
Measurable results of improved caller satisfaction, reduced hangups, and improved revenues for your credit union. You'll wonder why you didn't call us years ago. 
  • ​Market Lending Products
  • ​Market Online Banking
  • Credit Union Benefits
  • ​Available Loans
  • ​Impress Callers
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Credit unions can market to callers on hold about all of their available lending products.
Market your online banking options, bill pay solutions and convenient ways you can service your clients.
Remind your callers of the philosophy of your credit union with the ultimate purpose to serve members.
Market loan opportunities and other services that your credit union provides.
Offer savings tips and investment opportunities such as CD's and young adult savings accounts.

Music on hold messaging for the banking industry.

Let's chat about your music on hold messaging. 1-888-321-8477
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