ATT Syn248 with SB35025 Music On Hold Installation
Follow the steps below to connect and program your AT&T Syn248 with a SB35025 to play custom on hold messaging.
You’ll need the music on hold player provided by OnHold.com.
From the SB35025 base phone:
To enable Music On Hold for your SB35025:
Please note: audio volume is adjusted via the OnHold.com music on hold player, not via the base phone.
You’re ready to play your OnHold.com custom music on hold messaging to every caller on your AT&T Syn248, SB35025 telephone!
Questions? Call OnHold.com at 1-888-321-8477!
You’ll need the music on hold player provided by OnHold.com.
From the SB35025 base phone:
- The SB35025 has an audio in/out port for connecting to the OnHold.com music on hold (MoH) player. The audio in/out cable supplied with your SB35025 has an L-shaped connector designed to fit into the space available behind the Deskset marked AUX I/O port.
- Connect the audio cable from the music on hold (MOH) player to the AUX I/O port MOH jack on the SB35025 Deskset.
To enable Music On Hold for your SB35025:
- Log on to your WebUI (provided by your phone company) to configure the OnHold.com music on hold settings.
- The music on hold settings are listed under Hold Settings in the WebUI.
- Select the extension (Deskset) to which you have connected the on hold player.
- In the navigation menu on the left, click Hold Settings.
- Under Hold Music, click Enable.
- Select the Port, which is the extension number of the SB35025 Deskset to which the music on hold player is connected.
- All SB35025 Desksets installed in the Syn248 system appear in the list.
- Select Apply to save changes.
Please note: audio volume is adjusted via the OnHold.com music on hold player, not via the base phone.
You’re ready to play your OnHold.com custom music on hold messaging to every caller on your AT&T Syn248, SB35025 telephone!
Questions? Call OnHold.com at 1-888-321-8477!
| How to Connect and Program ATT Syn248 with SB35025 for Custom On Hold |
