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AT&T Office@Hand VoIP

AT&T Office@Hand Custom Audio Upload Instructions

Click on the tabs below to view or download instructions.
  • Upload AT&T Office@Hand Custom Music On Hold
  • AT&T Office@Hand Custom Auto-Attendant Greetings
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Instructions for adding custom music on hold from OnHold.com to your AT&T Office@Hand phone system.

Before you begin, save the on hold audio file provided by our studios to your computer in a convenient location, such as your desktop. Follow the steps below to customize your AT&T Office@Hand music on hold.

Log into your AT&T Office@Hand account.
Go to Settings, then Screening, Greeting & Hold Music to start configuring.
  1. Under Hold Music, click the Enable check box and then click Edit to modify.
  2. Select Audio, then Custom from the drop-down menu.
  3. Click the Browse button to locate the custom on hold program on your PC.
  4. Click Done.
  5. Click Save when redirected back to Screening, Greeting & Hold Music to confirm.

You’re ready to play custom music on hold messages to every caller via your AT&T Office@Hand phone service!

Note: to add the custom on hold program as your connecting (transfer) message:
  1. Under Connecting Message, click the Enable check box, then Edit to modify.
  2. Select Custom then select Importing to locate the program on your PC.
  3. Click Done.
  4. Click Save when redirected back to Screening, Greeting & Hold Music to confirm.

Questions? Call OnHold.com at 1-888-321-8477.
AT&T Office@Hand Custom Music On Hold Instructions
File Size: 172 kb
File Type: pdf
Download File

Instructions for adding a custom greeting from OnHold.com to your AT&T Office@Hand phone system.

Before you begin, save the custom greeting audio file provided by our studios to your computer in a convenient location, such as your desktop. Follow the steps below to customize your AT&T Office@Hand greeting.

Log into your AT&T Office@Hand account.
Go to Settings, then Screening, Greeting & Hold Music to start configuring.

Screening, Greeting & Hold Music – Set up User Greeting
  1. Under User Greeting, click the Enable check box and then click Edit to modify. Select Custom for your User Greeting.
  2. Select Importing to locate the custom greeting audio file on your PC.
  3. Click Done.
  4. Click Save when redirected back to Screening, Greeting & Hold Music to confirm.

You’re ready to play a custom greeting to every caller via your AT&T Office@Hand phone service!

Questions? Call OnHold.com at 1-888-321-8477.

AT&T Office@Hand Custom Greeting Instructions
File Size: 192 kb
File Type: pdf
Download File

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