Nextiva Music On Hold Message Installation
How to Upload Your OnHold.com Customized Music On Hold for Nextiva Voice Service from OnHold.com, Music on Hold Messaging Experts
You’ll need the customized music on hold message file provided by OnHold.com. Your customized music on hold messaging from OnHold.com will be up & running with your Nextiva Voice service in no time!
NextOS 3.0 (Nextiva): How to set up OnHold.com Customized Music On Hold:
• Log in to your NextOS 3.0 portal
• From the main dashboard, click Manage in the Locations tile
• Hover your cursor over the location for which you want to configure Music on hold, and click the pencil icon to the right
• Scroll down and select the Location Features section
• Click the pencil icon to the right of Music on hold
• Hover your cursor over the Default entry, and click the pencil icon to the right
Enter the required information as indicated below:
Enter the required information as indicated below:
Click the green Save button at the bottom of the Push to talk menu. A pop-up message appears stating the music on hold configuration for the location was successfully updated. The new OnHold.com Customized Music On Hold will be changed immediately, and any calls placed on hold after completing these steps will hear your OnHold.com Customized Music On Hold.
You’re ready to play your OnHold.com customized music on hold messaging to every caller via your Nextiva Voice Service!
Questions? Call OnHold.com at 888-321-8477!
Instructions accurate as of 1/2018
You’ll need the customized music on hold message file provided by OnHold.com. Your customized music on hold messaging from OnHold.com will be up & running with your Nextiva Voice service in no time!
NextOS 3.0 (Nextiva): How to set up OnHold.com Customized Music On Hold:
• Log in to your NextOS 3.0 portal
• From the main dashboard, click Manage in the Locations tile
• Hover your cursor over the location for which you want to configure Music on hold, and click the pencil icon to the right
• Scroll down and select the Location Features section
• Click the pencil icon to the right of Music on hold
• Hover your cursor over the Default entry, and click the pencil icon to the right
Enter the required information as indicated below:
- Department: this is the department within the location that will utilize the OnHold.com Customized Music On Hold file. Do not select a department if you want the Music on hold to be used for the entire location.
- Enable music during Call hold: select this check box to play OnHold.com Customized Music On Hold while a caller is on hold.
- Enable music during Call waiting: select this check box to play OnHold.com Customized Music On Hold if you receive another incoming while you are already on the phone..
- Enable music during Call park: select this check box to play OnHold.com Customized Music On Hold when you park a call.
- Custom music file: select this radio button to select your OnHold.com Customized Music On Hold to play when callers are placed on hold, and then select the file from the drop-down list to the right. If you do not see any files listed, you will need to upload a file to the Announcement Repository.
Enter the required information as indicated below:
- Custom music file: select this radio button to select your OnHold.com Customized Music On Hold to play when callers are placed on hold, and then select the file
Click the green Save button at the bottom of the Push to talk menu. A pop-up message appears stating the music on hold configuration for the location was successfully updated. The new OnHold.com Customized Music On Hold will be changed immediately, and any calls placed on hold after completing these steps will hear your OnHold.com Customized Music On Hold.
You’re ready to play your OnHold.com customized music on hold messaging to every caller via your Nextiva Voice Service!
Questions? Call OnHold.com at 888-321-8477!
Instructions accurate as of 1/2018
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