Here are instructions for changing your custom music on hold messages for your RingCentral phone service, from OnHold.com.
You’ll need the music on hold program file provided by our studios, and your custom on hold marketing from www.OnHold.com will be up & running with your RingCentral phone system in no time!
Log into your Web Portal
Go to Settings
Go to Screening, Greeting & Hold Music
On User Hours, make sure Hold Music is enabled. Click Edit to configure
A pop-up window will appear
Click Set Audio to select from Ringtones, Music, or Custom
Browse your PC for the custom music on hold audio program & upload
Click “Done” to save
Click “Save” to confirm
You’re ready to play your OnHold.com custom music on hold marketing to every caller via your RingCentral phone service!
Questions? Call www.OnHold.com at 1-888-321-8477!
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Hold Music Services